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POS SOFTWARE

 

 

Have you ever investigated issuing your own gift cards in your shop?  

It widely used in Pet Shops where many of my clients use our point-of-sale system to sell their own gift cards. It is straightforward and easy to do. 

They use it as it increases sales and helps generate repeat business. 

Here are a few advantages.

1) Customer with a gift card often visit the shop more than once to redeem the card balance? 

2) Most gift card buyers and recipients tend to buy more than the face value of a  gift card. Studies show about 30% more.

3) Some gift cards are never claimed, so becoming pure profit. Industry figures are about 2%. If your average margin is 25%, then that increases your margin to 26.5% 

4) You can use them instead of a discount, offer say for every $50 purchased, a $5 gift voucher free.  It's a better deal for you than a $5 discount.

5) They make good discount voucher, better than giving away money.

6) Expand your market. Rather than give local charity money, why not provide them with a gift voucher to entice them to shop with you.

Take a look at it and let me know.

Go to cash register section > Gift vouchers.

 

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POS SOFTWARE

 

Did you know when you at the cash register, you can split a payment?

Splitting the bill with several people is commonly used by our restaurant clients. It can help any industry. 

Unfortunately, most retailers dislike it. It takes time to divide up the bills as it always promotes discussion. Doing the payment takes longer. Plus it makes it hard to assign responsibility to anyone if the payment goes wrong.   Another point in restaurants is that people that split bills tend to be lousy tippers. 

Still, it can be helpful if someone has not got enough cash to pay for an item. Well, why not let them pay using cash and on a credit card?  

Also, many of your customers do like it. Many do often want to pay only for their bit. 

However, it is an excellent point of sale (POS) feature and the software will help you work out the correct amounts per person.

Try it out, and I am sure you will find it useful.

If you deal with people that buy in groups, you will find it soon a necessity.

 

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POS SOFTWARE

We offer in your POS Software, a professional systematic retail counter management!

Consider this your counter is where people are buying. In retail, it's much easier to sell someone something if they are already buying something. This presents you with an opportunity to increase your sales.

It is the destination point for your shop.

At that spot, think of what you can offer your customers.

Your suppliers know this. If you let them, almost all your suppliers will get you to put their product on the counter.  Great for them but not for you a good strategy.  

Any item on the counter should be marked to the counter for monitoring. This is your prime area, make a philosophy that for an item to be on the counter, it must be good. To do this, you need to track the sales of these products.

Here are some points for the counter here.

-Try to make the counter bigger. The bigger the counter, the more you can sell here.

-Remember to experiment. Only the best products survive here.  

-Go to large shops that sell items like you. Note what they offer here and how they present it. This will give you some ideas immediately.  

-This area is for impulse-inspired sales. It needs stock items that attract customer attention. What you want are products that do not make much debate by the customer. They should be items that customers want or need, such as novelty items, hand-sanitiser,  plush toys, etc. 

-You need items at your customers' price point.  You will need to experiment with this as the price point on the counter are different to the shop.

Every week or so, go to cash register reports > Sales stock > Sales by Store location for a given period as above.

Put in a reasonable time frame. Start longer than you think you should use. As you bed down, the counter management gradually move to a better period.  Now study this report. Over time you will see a lot of good information.

Try it now and let me know how it goes.

 

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POS SOFTWARE

We provide free in our software an Asset Register. This is because businesses of any size need to manage a variety of assets.

An asset register is a listing of all your fixed assets. This then is used to summarise both accounting and deductible taxation depreciation expenses. Your accountant then uses this to calculate the book values of your assets. 

One point I do recommend that you should mark your assets with a permanent sticker. This practice can be a valuable loss prevention tool.

I would recommend non-removable metal stickers work well or use an engraver.

The metal stickers are dearer but look better. What you want is your asset number and your name on the label.  

Engravers are about $35 in your hardware. They do not look as nice.  It does take longer too. 

Using it will be a great way of keeping you better organised.

 

 

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POS SOFTWARE

 Refrigerated items such as packaged foods products require you to do special handling.

- It also requires sometimes for you to prominently mark on your label something like “Perishable - Keep Under Refrigeration.” 

- It often requires close monitoring of these items once they pass a certain date. Then they must be transferred to a secondary location so they can be sold at a discount price. Then this has to be monitored as after a certain time they often require to be tossed. 

So what can you do about it?

What we recommend is that you identified and mark these refrigerated items. 

This is so you just by looking at the item on the screen know that these items may require special handling.

You’d do it like this:

Go to stock maintenance in your point of sale software -> Edit marked them as in the red box.

 

 

Just another example of how our software has useful items that you can use.

 

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POS SOFTWARE

Cash register transaction speeds

How Fast is Your POS System?

Industry-standard is 40 seconds a transaction plus three seconds for each item.  So if a sale has three things, the time is about 40 seconds plus three things in their basket which is 9 seconds. Thus you are looking at about 50 seconds. 

Consider this:
 80% of customers state that they are unwilling to wait in line if it takes longer than five minutes. So if your queue is six people, there is an 80% chance someone will walk out.

Sometimes, the retailer needs speed.

So how does your point of sale transaction speed stack up?

I took about 20,000 cash register transactions off one of our client's system.  Here is what the graph above looks like for transaction speeds. As you can see, our average speed of transactions was 36 seconds a sale.  In a pinch, our client was doing much better.

On speed, I am sure we match any system on the market.

Now here are some free and low-cost ideas you can do to speed up the transactions. 

- Often a better arrangement of your computers can help, use your faster computers upfront. 

- Use scanning more. It is faster. Put barcodes on more items.

-Consider having several cash-draws on one computer. Besides having better security, it means in a pinch; you can have more people working the tills.

-Integrate your EFTPOS and use Tap and Go. Besides reducing errors, it is much faster. 

-Use at the counter touchscreens. It is more natural and faster.

-Switch to email and/or our new free SMS receipts. 

Our point of sale system (POS) can allow you to serve more customers faster.

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POS SOFTWARE

When you deal with a company, generally, you deal with one person there. 

So say you have a question that you want to discuss with this company? What you need to do is get the contact information for that person. Well, you can look at your business card list, which takes time and mucking around. 

Here is a better idea when you get the business card. Call up the company in the creditor section of your POS software. Then add the person's details in the contact section.  You have a lot of space there, so if you need a few, you can add them, eg. 

Accounts Mary 038503186 | Sales  John 0415423787 | 

Now when you need to call, go to your computer, and get their details instantly.

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POS SOFTWARE

cash register software

When your Point of Sale System was set up, we did much to get it to work, and so many decisions were made. Some are crucial.

A few days ago, in a cafe running our system, a staff's boyfriend added an email processor to the system. It brought the whole system down. All that was required was one change in a drivers device.   It took a long time to get that system back to work. 

Letting unauthorised people get into your system is inviting a problem.

Besides, it is a business system! If a staff member wants to access their private emails, tell them to use their smartphone. You can make a staff and/or public WI-FI account just for this purpose.

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When your Point of Sale System was set up, we did much to get it to work, and many decisions were made.

A few days ago, in a cafe running our system, a staff's boyfriend added an email processor to the system. It brought the whole system down. All that was required was one change in a drivers device.   It took a long time to get that system back to work. 

Letting unauthorised people get into your system is inviting a problem.

Besides, it is a business system! If a staff member wants to access their private emails, tell them to use their smartphone. You can make a staff and/or public WI-FI account just for this purpose.

 

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POS SOFTWARE

Now is the time to look at what stock you have leftover from Chinese New Year and Valentines Day. 

Here is a quick and straightforward way to start. It will take you a second to do and should pick up most of it. 

Go to Register reports > Stock > Slow-moving Stock lines

Put in the parameters. I would suggest going by departments because it is easier to assess and collect as it is logical. Once collected, you will need to decide what to do with it. While you are at it, you may as well check the shrinkage.

This is one report in our point of sale software that can help you expand your business and grow.

 

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