Testimonials

From our point of sale clients

user meeting in Toowoomba June 2017

Thursday, 8 June 2017 12:23:19 PM

Dear Bernard,

It was great to see John yesterday. Thanks for the User Meeting, it was very informative. I hope there will be more in the future.

Cheers

Sue Nichols
High St Newsagency
Toowoomba

Hi Bernard,

Just a quick message to say thanks for allowing John to visit today, it was good to pick his brain, and those of a couple of other agents. I learnt at least 2 things that will save us time/effort from now onwards, and I am also considering the website integration.

All the best

Trent Donovan
Nextra Toowoomba
nextra Grand Central | news extra Ruthven Street | news extra Hooper Centre
Phone: (07) 4638 2817

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Togo Primary School

Wednesday, 31 May 2017 2:36:27 PM

While visiting a school in Fiji last year, which we saw was so poorly resourced with old and in part torn books. We saw nothing in the way of modern equipment such as a projector and all they had was one old computer. We also noticed that they had no arts and crafts materials. We were then told that its annual budget was $10 to 15 per student per year!

Absenteeism is high as some of the parents in that rural community are so poor they stopped sending kids as couldn't afford to send them with a lunch....makes you really question things.

So POS Solutions made a sizable donation of suitable education material, which finally arrived at Togo Primary School after two months of delays.

In appreciation, we received this letter.

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Lucky Charm Group

Monday, 15 August 2016 4:04:15 PM

POS Solutions was honored this year by being the recipient of the award by the Lucky Charm group. Here Helen Kentros, the Manager of Operations at The Lucky Charm group is officially thanking POS Solutions with an award for all our help.

This award recognizes that we have made significant contributions to retail management and the group.

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Testimonial from the Cooma Pet Shop

Friday, 15 April 2016 12:31:42 PM

We decided to upgrade our old Point of Sale system and look for something that we could pull reports, track sales and stock and also be able to more utilise our customer data base.

POS offered all of that and much more, we especially loved that POS was so feature rich without the add on price tags.

The process of implementing an new system can be quite daunting but with the support right there to walk you through all the initial set ups and learning process made the transition very easy.

Having Craig as our assigned support member is great, because you know he’s just a phone call away he is very knowledgeable of the programme and can fix or answer your questions in a jiffy.

Already we have seen and used features to increase sales and profit margins and not only that POS are proactive in looking to improve their product, therefore are willing to listen to what your needs are and help achieve your requirements.

Implementing POS has been a definite highlight and asset to Cooma Pet Shop this year. I would highly recommend it.

Yours truly

Sandra Brabon
Owner

Cooma Pet Shop

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Testimonial from Budgewoi newspower

Friday, 15 April 2016 12:28:07 PM

Just a short note to say how much we appreciate your staff attending to our virus problem this week . It's nice to deal with people who care as much about our business as we do . Brock was very helpful .

Regards

Gary & Jan Hewes
Budgewoi newspower

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Testimonial from Mackie Rd Post Lotto News, East Bentleigh

Tuesday, 15 March 2016 3:14:54 PM

Hi Bernard

As the owner of a combined Lisc. Post Office, Tattslotto, Sub Newsagent, I know that customers only complain when things go wrong.
They rarely offer praise during the millions of times and transactions, that things go right.

There is many software versions for small business POS systems.

The best thing about POS solutions software is the dynamic Crystal reporting sets, that appear so quickly on my screen no matter what criteria I am seeking.

As well as the attention I get from my designated Help Desk person (Rob) who knows how I’m set up rather than me being a number on a customer database.

So I just wanted to congratulate your team on the quick & prompt attention last week when my POS system failed to boot up in the morning.

A call to the help desk quickly revealed that it was an electrical issue and Shaun from your team was able to swap an electrical box within hours. That didn’t solve the problem, so he suggested a few ways to operate my store manually until he could get the PC unit back to the workshop and look deeper into the problem, even though he had prior jobs scheduled that day.

First thing next morning Shaun? rang to advise that the motherboard was fried, and that a new PC could be ordered but would take a few days to arrive.
Not to be deterred he was able to provide a refurb. Machine that same day with a quick swap of the hard disk and I could be up & running within an hour.

So within 24 hours of a total melt down, POS solutions had reinstalled and provided a PC so that I was all set up to continue trading with minimal loss..

My business was only effected for a single day, and because I had taken backups, all was restored as if nothing had happened.

So Thanks to Shaun and your team for a job well done when its was really needed.

Greg Lanyon
Mackie Rd Post Lotto News, East Bentleigh

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Testimonial from Central News Bunbury

Monday, 19 October 2015 2:21:00 PM
1 Comment

Its lovely when you get these.

What I noticed is what Central News Bunbury do very well is their facebook page, details below on how to access it.

We are passionate WA newsagents who are striving to be the best in the business. In 2015, we were once again crowned ANF WA Retail Newsagent of the Year!

We are proud POS Solutions users and installed the system many years ago. What we like about the system is its ability to truly help Ian and myself manage our business which is particularly vital when you have three beautiful young children. As newsagents we always hear people saying that we need to work smarter not harder – POS Solutions will help you achieve this.

These are challenging economic times and, at Central News Bunbury, we are truly embracing diversification with the addition of the CONNECT system by Hubbed, a new online exclusive and personal card range and we’re the Bunbury specialist education provider and hold contracts with many of our local schools.

I would encourage any newsagents thinking of changing to POS Solutions to contact Ian or myself to discuss the benefits. If you currently do not have a point of sale system and you’re considering POS Solutions – this is a good business decision and you won’t look back!

Ian & Suzanne Cross

Central News Bunbury

Facebook page.

ANF WA Retail Newsagent of the Year in 2015, 2014 and 2013

ANF WA Committee Member

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Testimonial from Myaree Newsextra

Monday, 19 October 2015 1:15:00 PM

Kerry and I have been proud users of POS Solutions for 10 years. A point of sale system should provide significant assistance with managing your business and this is exactly what POS Solutions does. We are a family run business with strong year on year growth thanks to our decision to review our product range and make significant changes in store including the introduction of gift lines appropriate to our area’s demographic.

Our POS Solutions system makes our business decisions clear and simple - we run an extensive range of reports – we analyse our sales data and this enables us to make more informed decisions. We make full use of POS Solutions loyalty program which employs inexpensive and fun methods to reward and have additional contact with our customers as part of our daily operation.

There are many WA newsagents without a point of sale system – we encourage you to contact POS Solutions and have a discussion about your business needs. You need to be able to fully understand how your business is travelling to know where your business will be in the future.

Kerry & Wayne Martinovich

Myaree Newsextra – ANF WA Committee Member

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Testimonial from Subiaco Square Newsagency & Lottery Centre

Monday, 19 October 2015 10:55:00 AM

Subiaco Square Newsagency has been with POS Solutions since opening our doors 16 years ago. We also installed POS Solutions at our previous store located in Floreat WA in 1997. POS Solutions offers a professional product dedicated to the newsagent industry which assists with effectively managing and growing your business from a range of detailed reports to an easy to use loyalty program.

POS Solutions’ customer service centre are very skilled and remedy issues fast and efficiently. If you are considering a point of sale system, give POS Solutions a call or please contact me if you would like to talk further about my experience.

Dean Scott

Subiaco Square Newsagency & Lottery Centre

Chairman, ANF WA Committee

WA Retail Newsagent of the Year 2007 and 2008

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