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AI Facebook Posts: 4-Minute Guide for Retailers

POS SOFTWARE

Creating professional Facebook posts for your newsagency or retail shop doesn't have to be a chore. In 2026, Artificial Intelligence (AI) allows shop owners to generate high-quality, engaging social media content in under four minutes.

A few days ago, I released a social media calendar for 2026 designed explicitly for newsagents. I wanted to help shop owners get organised for the year ahead. Since then, I have received quite a few enquiries like last year, but one reaction shocked me. Several people told me it was "too much work" and that writing these posts for every calendar event would take ages.

This is not true.

Writing a high-quality post on Facebook takes less than 4 minutes. In 2026, the technology available to us now is incredible and here to save you time. Today, I will show you exactly how.

The Facebook Reality Check

Before we get into the "how-to," we need to have a serious conversation about the "where." To do this, you must have a business Facebook account.

If you do not have one yet, you are, frankly, leaving money on the table. Your business needs one. In this day and age, a retail business without a digital storefront on social media is invisible to a huge chunk of the local community. So if you don't have a page, stop reading this right now. Go make one up. It is free and essential. In 2026, businesses need a Facebook business page to survive and thrive. For the rest of you who are ready to go, let's look at a simple method to get your marketing done in record time.

Why You Can't Afford to Be Invisible

Many independent retailers tell me they rely on foot traffic. That is great, but where does foot traffic come from? Often, it comes from a Google search or a Facebook recommendation.

If a local customer searches for "birthday cards near me" or "magazines in [Suburb Name]," and your competitor has an active Facebook page with photos, while yours does not, guess where they are going?

You are not just competing with the shop down the road; you are competing for attention on the screen in your customer's pocket.

The 4-Minute Method: A Step-by-Step Guide

As we all know, things change rapidly in the world of AI. However, the core principles I am showing you here will likely remain the same for a long time. I intend to update this article when Facebook AI is finally released for business in Australia. These steps are relevant only for January 2026.

I will perform this live for my own business page to show you how easy it is. Please follow along with your own business page.

Step 1: Get Your Visuals Ready

First, you need an image. Facebook is a visual platform. Text alone often gets ignored as people scroll through their feeds. You have two main options here:
Both can be used.

Supplier Images

These are professional and clean, but they can sometimes look a bit "cold." Also, they are not from you; others have them too. What you are trying to sell is the product, not you. Plus, you may get into a copyright problem later.

Your Own Photos

These are authentic and perform better.

I have discussed how to take a photo yourself here.
A photo showing your actual shop is often better. Customers love to see the human side of a business. A photo of you, clearly standing and holding the product, works wonders. It builds trust.

I suggest you take about 10 pictures. Don't overthink it, snap away. Then, review them and select the top two.

Step 2: Open Your Business Page

Now, call up your business page on your computer or tablet. Look for the box at the top that asks, "What's on your mind?" See the red arrow 

Open business facebook page

This is where the magic starts. I have added the selected image. See the blue arrow.

Adding image to Business facebook post

 

You can add multiple photos if you like, but often one strong image is enough, and two is better.

 

Image added to facebook post

Step 3: Select Your AI Tool

Now, I have decided to stick to a free AI for this demonstration. Only a few of my customers, or SMB retailers in general, have paid accounts for these services. That is perfectly fine, but you do not need to spend money to get great results, as I will show you here how to do it for free.

Select the AI that you want to use. You have plenty of options: ChatGPT, Gemini (Google), Grok, Deepseek, etc. These are all good and have free versions.

On Facebook, Meta AI is specifically designed for this task, but Facebook is currently restricting its full use on some business accounts in Australia, and it has just acquired Manus, which promises to make massive changes in AI.

Step 4: The Prompt

This is the part that scares people, but it is actually the easiest part. You need to tell the AI what to do. We call this a "prompt."

You don't need to be a computer programmer. You need to speak to it as if you were talking to an advertising agent.

AI makes the advertisment copy

Use this prompt, see the blue arrow above. 

Write a friendly but professional Facebook post for my business talking about [Product Name]. Keep it under 150 words. Use Australian spelling =====.

Using Supplier Content

Now, add a few lines about the product. If you are unsure what to say, you can use the description from the supplier's advertisement.

For my example, I want to talk about the customer-facing screens in our POS system.

I found this text:
"One of the most popular features in modern POS software is a customer-facing screen. These digital displays display detailed order information to customers, including their orders, tax, discounts, and loyalty information during the checkout process. You often see customer-facing displays in retail businesses."

 

I put this in, see the blue arrow above. 

Now, see the red arrow, I got a fine copy. The grammar and spelling are fine. I didn't have to stare at a blank screen wondering what to say. The AI took the facts about the screen, like how it improves accuracy and speeds up the queue, and turned them into an advertisement for my customers. I would suggest including your shop details as well.

So I pasted that text into my advertisement.
Facebook advertisement

 

Step 5: The Result

I hit "Enter," and within seconds, the AI gave me a professional advertisement.

See the blue arrow in the image above? That is the text I cut and pasted directly into my Facebook post.

Step 6: Publish and Schedule

And then I saved it. See the image above for the final result.

As I said, the whole operation would take less than 4 minutes. I now have a professional Facebook advertisement for nothing—zero cost.

Pro Tip: Timing Matters

If you are writing this at 11 pm after closing up shop, don't publish it immediately. Use the "Schedule" feature in Facebook.

  • Best Times: In Australia, posting between 8 am and 10 am often gets the best engagement. Evenings are also good, but the trouble here is that people usually look in the morning for today's shopping. In the evening, they will look again in the morning, so I suggest the morning, since that will catch them when they are going to buy. A detailed study of the best times to post to Facebook is here.
  • Weekends: For retailers, Saturday mornings can be a goldmine as people plan their weekend shopping.

Why This Matters for Your Shop

The beauty of this method is that it is easy to repeat.

You can use the same process for holidays. For example, the Chinese New Year is coming up soon. You could take a photo of your red cards, envelopes, decorations, etc, tell the AI "Write a post wishing my customers a Happy Chinese New Year," and you are done. If in doubt, use your top-selling report in your POS System to tell you what sold well in your shop during the Chinese New Year.

Consistency is key in retail marketing. You don't need to be a professional writer. You need to do it; don't worry about perfection, as you can continually improve as you learn more.

Ready to save even more time?
Download our 2026 Social Media Calendar for Newsagents below and use this 4-minute method to fill your entire month's schedule today.

Download 2026 Calendar Here

 

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults with various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 
 
 
 

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Your Social Media Calendar Is Essential for Newsagencies

POS SOFTWARE

Making a social media calendar

 

 

Social Media Calendar for 2026 below

 

A new year starts, and planning is key to social media success, especially for newsagencies needing community connection and seasonal trend awareness. A proper social media calendar is very strategic. It requires consistency, aligning content with local events and holidays, and strengthening customer relationships. With monthly themes, templates, and tailored strategies, you'll be ready to make each post impactful and boost customer loyalty.

 

I found that last year's calendar received such incredible feedback from newsagencies across Australia, so clearly filling a need and a lot of thanks, as it was a professional job. Retailers reported that it made keeping their social media fresh and relevant much easier, saving them hours each week. This year, after listening to your input, I made key improvements based on the comments I received and the pos systems for the retail shop of them, not all by the way use my POS System to ensure the calendar is even more practical and effective for your business in 2026.

 

So I'm excited to introduce the 2026 Social Media Content Calendar, a key resource for newsagencies to stay organised, boost engagement, and increase foot traffic year-round.

 

Start Planning Today

 

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults with various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 
 
 
 

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📅 Newsagency Social Media Calendar 2026

POS Solutions : Month-by-Month Content Strategy for Community Engagement & Growth

January 2026

Theme: Fresh Starts & Organisation
Promotional Launch
2026 IS HERE - TIME TO GET ORGANIZED! Start the year right with our beautiful range of 2026 planners, diaries, and journals. Whether you're mapping out goals, tracking habits, or scheduling family life, we've got your perfect planning partner.
📌 WEEK ONE SPECIAL: 25% off all 2026 planners
📌 Free pen with any diary purchase over $25
📍 Visit us: [Your Shop Name], [Your Address]
Facebook Feed Instagram Feed
#NewYearNewPlanner #2026Goals #GetOrganized #[YourShopName] #StationeryEssentials
Visual: Vibrant flat lay of planners, diaries, and pens. Ask: "What's your #1 goal for 2026?" in comments to boost engagement.
Educational How-To
STRUGGLING TO STICK TO YOUR PLANNER? Swipe through for our three quick tips to make your 2026 planning effortless! Tip 1: Colour code by life category (work, personal, family). Tip 2: Schedule weekly planning time every Sunday. Tip 3: Use sticky notes for flexible to-dos. Save this post for your planning journey!
Instagram Reel Instagram Carousel
#PlanningTips #ProductivityHacks #StationeryLove #[YourShopName] #LifeOrganization
Create a short, upbeat Reel that shows the planner setup steps. Use trending audio for maximum reach.
Community Event Tie-In
WELCOME BACK, STUDENTS! Show your [Local High School] student ID this week for 15% off all stationery. We're here to help you ace 2026!
✅ Bundles for all year levels
✅ Free name labels with any stationery purchase over $30
✅ Expert advice on the right tools for each subject. Support local, shop smart for the school year ahead!
Facebook Instagram Local Facebook Groups
#BackToSchool #[LocalSchool]Proud #ShopLocal #[YourShopName] #SchoolEssentials
Partner with the school newsletter if possible. Essential for local targeting and community building.

February 2026

Theme: Love & Connection
Interactive Poll
LOVE IS IN THE AIR! Help us choose: which Valentine's card design should we feature this week? Vote in our Stories! Option A: Classic romantic with heartfelt message. Option B: Modern funny with a cheeky twist. Option C: Elegant floral design. Your vote helps us curate what you love!
Instagram Stories Facebook Stories
#ValentinesPoll #CommunityVote #[YourShopName] #HelpUsChoose #ValentinesPrep
Feature the winning card in a follow-up post later in the week. Shows you listen to customer preferences.
Customer Testimonial
REAL LOVE STORIES START HERE. "I've found the perfect card for my wife here for 10 years running! The selection is unmatched, and the staff always helps me find exactly the right message." – [Customer First Name, with permission] What's your favourite [Your Shop Name] memory? Share your story below!
Facebook Feed Instagram Feed
#LoveLocal #CustomerLove #GreetingCards #[YourShopName] #CommunityStories
ALWAYS get written permission before sharing customer photos or quotes. Authentic testimonials build powerful trust.
Promotional Offer
LAST-MINUTE MAGIC! It's not too late to show you care. Grab a beautiful card & a box of chocolates for 20% off when bought together.
✨ Handpicked premium cards
✨ Local artisan chocolates
✨ Free gift wrap available. Happy Valentine's Day from our team to you and yours!
All Platforms
#ValentinesDay #LastMinuteGift #ShopLocal #[YourTown] #LoveAndChocolate
Perfect for driving last-minute foot traffic. Promote heavily on Stories throughout Valentine's Day.

March 2026

Theme: Autumn & Women
Behind-The-Scenes
MEET OUR TEAM! Behind the scenes with [Name], our manager. She curates our famous magazine wall, ensuring there's something for every interest in our community. Swipe to see her top 3 magazine picks for March: 1. [Magazine Title] - For the home chef 2. [Magazine Title] - Local business spotlight 3. [Magazine Title] - Autumn gardening guide Celebrating the people who make our shop special!
Instagram Carousel Facebook
#IWD2026 #WomenInBusiness #BehindTheScenes #[YourShopName] #MeetTheTeam
Humanises your brand and showcases expertise. A carousel format works well for multiple recommendations.
Sustainable Product Highlight
CELEBRATE SUSTAINABLY THIS AUTUMN. Introducing our new plantable seed cards! Each card is embedded with wildflower seeds. After enjoying the message, plant the card to grow beautiful blooms.
🌿 Made from recycled paper
🌿 Embedded with non-GMO seeds
🌿 A gift that keeps on giving. A beautiful message that gives back to the earth.
Instagram Pinterest
#EcoFriendly #SustainableLiving #GreetingCards #[YourShopName] #SeedPaper
Taps into the eco-conscious demographic. Use high-quality photos showing the card, seeds, and a planted example.
Interactive Contest
SHOW US YOUR AUTUMN SHELFIE! Post a photo of your current read (bought from us!) with your favourite autumn beverage. Tag @[YourShopHandle] and use #[YourShopName]Reads. Our favourite entry wins a $50 gift voucher! 📅 Contest closes 30 March. Winner announced on 31 March. Get creative, get cozy, and get reading!
Instagram Feed Facebook
#AutumnReading #BookLovers #Contest #[YourTown] #ShelfieChallenge
Great for generating User-Generated Content (UGC). Always check platform-specific contest rules before launching.

April 2026

Theme: Family & Autumn
Local Event Tie-In
HAPPY AUTUMN, [YOUR TOWN]! We're excited for the [Local School] Autumn Fair this Saturday! Supporting our community is at the heart of who we are. Bring your fair wristband or ticket stub to our shop all weekend for 10% off your purchase! Find us at the fair? Say hello – we'd love to see you.
Facebook Local Community Groups
#CommunityEvent #SupportLocal #[LocalSchool]Fair #[YourShopName] #[YourTown]Autumn
Hyper-local targeting is key. Engage with the event's social media pages by commenting and sharing.
Educational / Kids Focus
SCHOOL HOLIDAY SURVIVAL GUIDE! Keep young minds active and creative with our range of activities:
✏️ Puzzle books & brain teasers
✏️ Creative craft kits
✏️ Engaging activity journals
✏️ Fun educational games
Please pop in and ask our friendly staff for age-appropriate recommendations. Let's make these holidays both fun and enriching!
Facebook Feed Instagram Feed
#SchoolHolidays #KidsActivities #FamilyFun #[YourTown] #HolidaySurvival
Solves a common problem for parents. Position your shop as a helpful resource, not just a store.
Promotional (Easter)
HOP TO IT! EASTER IS JUST AROUND THE CORNER. Avoid the last-minute rush! Pre-order a ready-made Easter gift basket or pop in to pick up charming cards, treats, and small gifts.
🐣 Pre-made baskets from $25
🐣 Adorable cards for all the family
🐣 Delicious chocolate and confectionery
Order your basket by 20 April for guaranteed pickup!
All Platforms
#Easter2026 #EasterGifts #LastChance #[YourShopName] #EasterPreparation
Create urgency with a pre-order deadline. This helps manage inventory and customer expectations.

May 2026

Theme: Mums & Milestones
Charity / Community Initiative
GIVE A CARD THAT GIVES BACK. This Mother's Day, your thoughtful gesture can do even more. For every 'Mother's Day' card sold in May, we'll donate $1 to [Local Women's Shelter or Family Charity]. Celebrate the amazing mum in your life while supporting mothers and families in our community who need it most. Thank you for helping us make a difference.
All Platforms
#MothersDay #CommunitySupport #Charity #[YourTown] #GiveBack
Builds immense goodwill and aligns with family-oriented values. Partner with the charity to share the post.
Interactive Gift Guide
FIND HER PERFECT GIFT IN SECONDS! Is your mum a bookworm, a home chef, a crafter, or all of the above? Could you take our quick, fun quiz in Stories? We'll recommend the perfect gift from our curated collection – from bestselling novels and luxury candles to beautiful journals and relaxing puzzles. Tap our story to get started!
Instagram Stories Facebook Stories
#MothersDayGuide #GiftQuiz #ShopLocal #FindThePerfectGift #Interactive
Highly engaging and provides personalised value. Use the "Quiz" sticker in Stories with 4-5 fun options.
Customer Content Feature
YOU MADE MOTHER'S DAY SPECIAL! We loved seeing your celebrations. A huge thank you to [@customerhandle] for sharing this gorgeous photo of her mum with our gift. Swipe to see a few of our favourite customer moments from this Mother's Day. Your joy is why we do what we do! Tag us in your [Your Shop Name] finds for a chance to be featured.
Instagram Carousel
#CustomerSpotlight #UGCLove #[YourShopName]Community #MothersDay2026 #ShareTheJoy
Shows authentic social proof and appreciation for your customers. Always tag and thank the featured customer.

June 2026

Theme: Winter & Wellness
Inspirational Setup
THE RECIPE FOR A PERFECT WINTER NIGHT. As the temperature drops, create your own sanctuary of warmth and calm. Ingredients:
❄️ One soft, cosy blanket
❄️ A captivating book (we have recommendations!)
❄️ A steaming hot drink
❄️ Zero distractions
Find everything you need for the ultimate hygge experience at our store. How will you spend your cosy night in?
Instagram Pinterest
#WinterVibes #Hygge #CozyNightIn #BookLovers #SelfCare
Sells a lifestyle and feeling, not just products. Use styled, warm-toned photography with good lighting.
Educational Tip
THE HEALING POWER OF WORDS. Not sure what to write in a 'Get Well Soon' or thinking of you card? The right message can truly lift spirits. Swipe for our guide to thoughtful messages:
👉 For a close friend: "I'm just a phone call away for anything."
👉 For a colleague: "The team misses you! We've got things covered."
👉 For a serious illness: "I'm thinking of you and sending all my strength."
Because words matter, find the perfect card with us.
Instagram Carousel Facebook
#GreetingCardTips #ThoughtfulGifts #HowTo #[YourShopName] #KindnessMatters
Establishes your shop as the expert in meaningful communication. A carousel format is perfect for this type of advice.
Cross-Promotion
WINTER WARMER DEAL! Team up with our neighbours for the ultimate cosy combo. Present your receipt from [Next Door Cafe Name] and get 15% off any magazine, puzzle, or puzzle book. The perfect pairing for a chilly day: a great read and a warm drink. Supporting local has never been more rewarding.
Instagram Feed Facebook Feed Stories
#LocalBusiness #WinterDeals #[CafeName] #[YourTown] #ShopLocal
Builds powerful local business alliances and encourages cross-visitation. Coordinate posting with the partner business.

July 2026

Theme: Mid-Year Refresh
Promotional / Cross-Promotion
CHRISTMAS IN JULY - A MID-YEAR TREAT! Beat the winter blues with some festive cheer. Our special 'Christmas in July' hot chocolate bundle is here, featuring delicious treats from our friends at [Local Chocolatier or Cafe].
🍫 Luxury hot chocolate
🍫 Handmade marshmallows
🍫 A cosy Christmas magazine. Indulge in a moment of festive warmth.
Limited stock available!
Instagram Facebook
#ChristmasInJuly #MidYearCheer #FestiveVibes #LocalGifts #Collaboration
A fun, unexpected promotion. Great for product photography and tagging your collaborator.
Behind-The-Scenes
SNEAK PEEK AT 2027! The future is here... well, almost! Our team is busy unpacking the very first 2027 diaries and planners. Swipe through to see some of the stunning new designs, colours, and layouts arriving soon. What's catching your eye? Pre-orders will open in September. Stay tuned!
Instagram Carousel Instagram Stories
#SneakPeek #NewArrivals #2027Planner #BehindTheScenes #[YourShopName]
Creates anticipation and excitement for key products. A carousel lets you showcase multiple designs.
Interactive / Poll
YOUR OPINION SHAPES OUR SHOP! We're planning our 2027 planner order and want YOUR input. Vote in our poll: Which feature is most important in your diary? A) Weekly & monthly views B) Goal-setting pages C) Durable, premium binding D) Inspirational quotes Vote in Stories! Your choice helps us serve you better.
Instagram Stories Facebook Stories
#CustomerPoll #HelpUsChoose #2027Planning #[YourShopName]Community
Simple, effective engagement that provides valuable customer insight. Share the poll results in a follow-up post.

August 2026

Theme: Dads & Dreams
Interactive Contest
SHARE THE LOVE FOR DAD! Tell us why your dad, stepdad, or father figure is the best. Share a photo, memory, or just a few sentences in the comments. Our favourite tribute by 31 August wins a fantastic 'Dad's Day Off' prize pack featuring a great book, his favourite magazine, and some treats! Let's celebrate the great dads in our community.
Facebook Post
#FathersDay2026 #CelebrateDad #CommunityContest #[YourTown]Dads #ShareYourStory
Drives meaningful engagement and user-generated stories. The prize should appeal to a broad 'dad' demographic.
Local Event Tie-In
GAME DAY ESSENTIALS! Heading to the [Local Sports Team] finals this weekend? We've got you covered for the perfect supporter's kit:
✅ Team-colored pens and notebooks
✅ Magazines for the trip
✅ Snacks and drinks to share
✅ Cards to celebrate (or commiserate!)
Pop in before the game and get ready to cheer on our local heroes!
Local Facebook Groups Instagram Stories
#GameDay #LocalSport #[LocalTeamName] #CommunitySpirit #Supplies
Capitalise on local pride and events. Very effective in hyper-local online groups.
Promotional (Father's Day)
DON'T FORGET DAD! Father's Day is just around the corner. Go beyond the socks and find a gift he'll truly appreciate. From the latest tech magazines and gripping thrillers to quality journals and hobbyist puzzles, we have thoughtful options for every type of dad. Need help? Just ask our team for a recommendation!
All Platforms
#FathersDay #GiftsForDad #LastMinute #[YourShopName] #ThoughtfulGifting
A straightforward promotional post with a helpful, consultative tone. Remind customers of the variety you offer.

September 2026

Theme: Spring & Organisation
Educational / Live Event
LIVE Q&A: MASTER YOUR 2027 PLANNER! Choosing the right diary can be overwhelming. Bullet journal? Academic year? Daily vs. weekly? Join us LIVE this Wednesday at 7 pm with our stationery expert, [Name]. We'll break down the options and answer ALL your questions live. Set a reminder and bring your questions!
Instagram Live Facebook Live
#LiveQA #Planning2027 #ProductExpert #[YourShopName] #AskTheExpert
Promote this for at least a week in advance. Live video is a powerful, authentic engagement tool.
Sustainability Initiative
OUR GREEN PROMISE TO [YOUR TOWN]. We believe in celebrating our community and protecting its environment. That's why we're committed to: ♻️ Recycling all used greeting cards (drop them in our box!)
♻️ Sourcing sustainable products like seed paper
♻️ Reducing single-use plastic in our packaging Small steps, together, make a big difference.
Thank you for supporting our efforts.
Facebook Instagram
#Sustainability #EcoFriendly #GreenBusiness #[YourTown] #CommunityPromise
Resonates strongly with community-minded and environmentally conscious customers. Be specific about your actions.
Promotional / Pre-Order Launch
PRE-ORDER YOUR 2027 DIARY & SAVE! Get ahead of the spring rush. Pre-order your 2027 planner, diary, or journal this week and get 20% off. This ensures you get:
✅ First pick of all designs and layouts
✅ A guaranteed copy on release day
✅ The exclusive pre-order discount
Secure your organisation for the year ahead. Visit us in-store or call to pre-order!
All Platforms
#PreOrder #2027Diary #EarlyBirdDiscount #GetOrganized #[YourShopName]
Creates early sales, manages cash flow, and gauges demand. Make the process clear (in-store, phone, etc.).

October 2026

Theme: Spooky & Early Prep
Customer Content Feature
SPOOK-TACULAR CREATIONS FROM OUR COMMUNITY! Look at this amazing Halloween display by customer [@CustomerHandle] using our craft supplies and decorations!
🎃 Tag us in your Halloween setups or costumes for a chance to be featured.
We love seeing how you celebrate! #CustomerSpotlight #HalloweenAtHome #CommunityCreativity #[YourShopName]
Instagram Feed Facebook
#UGCHalloween #DingleyVillage #ShopLocalFinds #[YourShopName]Spirit
Reposting customer content (with permission) shows appreciation and provides authentic social proof. Always credit the creator.
Flash Promotion
TRICK, TREAT, OR 20% OFF! 🍬 The first 10 people to comment "BOO" on this post get 20% off their Halloween purchase in-store TODAY ONLY! Grab last-minute candy, spooky decorations, cards, and party supplies. Don't be afraid... be quick! Offer valid until close 25/10/26.
Facebook Instagram Stories
#HalloweenSale #FlashSale #LastMinute #[YourTown]Halloween #ShopLocal
Creates immediate urgency and drives same-day foot traffic. Perfect for a Saturday. Monitor comments closely to acknowledge winners.
Inspirational / Early Prep
AND JUST LIKE THAT... IT'S TIME FOR CHRISTMAS MAGIC!
✨ As one season ends, another begins. Swipe to see our shop transforming for the most wonderful time of the year. Our Christmas collection starts arriving TOMORROW! Be the first to see our cards, wrap, and special gifts. Who's starting their shopping early?
Instagram Carousel/Reel
#ChristmasIsComing #FirstLook #HolidayPrep #[YourShopName] #DeckTheHalls
A smooth transition post. Use a Reel with a trending transition effect from Halloween decor to first glimpses of Christmas items.

November 2026

Theme: Giving & Launch
Community Initiative
GIVE A CARD THAT GIVES BACK.
❤️ Our exclusive 2026 Community Charity Cards are here! Designed by local artists, 100% of profits go to [Local Cause, e.g., Dingley Village Community Fund]. Send beautiful wishes and support our neighbourhood at the same time. Find them at the special display near our counter.
All Platforms
#CharityCards #GiveBack #SupportLocal #CommunityFirst #[YourShopName]Cares
Builds immense goodwill. Partner with the charity and the artists to share the post for wider reach. Feature photos of the artists, if possible.
Behind-The-Scenes
THE MAGIC BEHIND THE MAGIC! 🎄 Ever wondered how the shop gets its festive glow? Here's a 60-second timelapse of our team transforming the store over a weekend! A huge thank you to our fantastic staff for creating this winter wonderland for you. Come and see it in person!
Instagram Reel Facebook Video
#BehindTheScenes #ChristmasSetup #TeamWork #[YourShopName] #FestiveVibes
Humanises your brand and shows the hard work that goes into the customer experience. Use upbeat, festive music.
Promotional / Black Friday
BLACK FRIDAY MEETS CHRISTMAS SPIRIT!
🎁 Skip the online chaos and shop local with our special weekend deals. ✨ 20% off ONE item (excludes magazines) ✨ Free 2027 calendar with any purchase over $50
✨ Early Bird Special: Extra 5% off from 8-10am Friday Get a head start on your holiday shopping and support a real community business.
All Platforms
#BlackFriday #SmallBusinessSaturday #ShopLocal #ChristmasShopping #[YourTown]
Offer a simple, genuine discount that encourages larger baskets. Promote the "Early Bird" special heavily on Stories on Thursday night.

December 2026

Theme: Magic & Gratitude
Community / Year-End Reflection
THANK YOU, [YOUR TOWN]!
✨ As the year winds down, we're filled with gratitude. Thank you for your support, your smiles, and for making us your community newsagency. Swipe through some of our favourite customer moments from 2026. Here's to more joy, connection, and community in 2027!
Instagram Carousel Facebook Video
#YearEnd #ThankYou #CommunityLove #[YourTown] #[YourShopName]Family
A powerful, emotional post that deepens loyalty. If you can, use content from your customers and your own event photos.
Last-Minute Promotional
WE'RE HERE TO SAVE YOUR CHRISTMAS!
🎄 Forgot the gift for Uncle Bob? Need one more roll of wrap? WE ARE OPEN!
👉 Today's Hours: [e.g., 7 am - 1 pm]
👉 Last-minute gift ideas under $20
👉 FREE emergency gift tags with any purchase
Your local holiday heroes, at your service. Merry Christmas!
Instagram Stories Facebook Local Community Groups
#ChristmasEve #LastMinute #OpenToday #CommunityHero #[YourShopName]
Post multiple times throughout the morning on Stories. Use a fun, urgent, and helpful tone. This drives crucial last-minute foot traffic.
Interactive / Festive Poll
BETWEEN CHRISTMAS & NEW YEAR...
🕰️ What's your favourite way to enjoy this quiet week? Vote in our poll! A) Reading all my new books B) Starting my 2027 planner C) Family puzzles & board games D) Eating ALL the leftovers Wishing you a peaceful and joyful festive season from all of us at [Your Shop Name].
Instagram Stories Facebook Stories
#FestiveSeason #Relaxation #Poll #[YourShopName] #HappyHolidays
Light, engaging content for a slow week. All poll options subtly relate to products you sell.

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Put on your receipt a quote

POS SOFTWARE

A woman reading a quote

Connecting with customers is especially important. Now, with the holiday season, with your receipts, you have a great chance to do this. Our POS system makes this quick and free, transforming receipts into retention tools.

Firstly, include a New Year's quote on receipts.

Why Include a New Year's Quote on Your Receipts?

Customers tend to keep receipts, often for proof of purchase and tax purposes, giving them a long lifespan and a few reads. This is why this simple marketing tactic is so effective.

Although exact figures for physical receipts vary, digital receipts boast a super impressive open rate of up to 75%. No other marketing channel garners such much attention. By leveraging this space, you can proceed to:

  • Spread festive cheer and positive vibes during the holiday rush.
  • Spark conversations about hopes and dreams for the new year.
  • Differentiate yourself from competitors who use standard, boring receipts.
  • Strengthen your reputation as a thoughtful, caring brand.

Read more about the power of receipt marketing here.

How to Choose the Perfect Message

When selecting a New Year's quote for your receipts, focus on impact.

Do a trial run to make sure that text fits on your receipts. 

Great options include:

  • Famous New Year's quotes.
  • Upbeat messages about new beginnings.
  • Playful resolutions related to your products (e.g., "I resolve to eat more chocolate").
  • Sincere notes of gratitude for their support in 2025.

Examples of Quotes to Consider

"Cheers to a new year and another chance for us to get it right." — Oprah Winfrey

"The magic in new beginnings is truly the most powerful of them all.” — Josiyah Martin

"New year—a new chapter, new verse, or just the same old story? Ultimately, we write it. The choice is ours.” — Alex Morritt

Tip: I remember a time when a store printed a Gandhi quote on my receipt. It sparked a discussion about the movie in the shop. With Zootopia 2 dominating the box office now, why not drop some wisdom from the film onto your receipt? Maybe people who saw the movie will comment on it?

Click here for more quote inspiration.

Beyond Quotes: Maximise Your Receipt Footer

Your receipt footer is prime real estate. After an inspiring quote, use it to make sales.

1. Print Your Christmas Trading Hours

Put your Trading Hours directly on the receipt

Just in case, check the official trading hours, check here.

2. Market Your Gift Ideas

Don't just hope customers notice your gift lines—tell them about it on the receipt they just bought! A simple footer message can plant the seed for a return visit.

  • For Hampers: "Forgot someone? We have curated Gift Hampers ready to go!"
  • For Toys: "Check out our new Board Games—perfect for New Year's Eve parties."
  • For Summer Items: "Heading to the beach? Look at our ....."

3. Drive Social Media Connection

Social media is your best friend for retention. Use the bottom of your receipt to request a follow-up explicitly.

The line is simple, and I am sure you have seen it six million times

"Follow us on Facebook" @YourStoreName

Spread Positivity in the New Year

Ready to inspire your customers to use your POS System now to update your receipt. It takes less than 2 minutes.

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults with various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 
 
 
 

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Top-Selling 2025 Planners and Calendars in Australia

POS SOFTWARE

Looking at Australia's top-selling 2025 planners and calendars, people focus on family coordination tools, premium habit journals, and humour novelties priced $15–$60. Retailers see strong demand for easy-use organisers amid digital trends, as shoppers crave these paper organisation tools right now. Some sites that are useful to look at for ideas are Calendar Club and Amazon best sellers list.

Now while digital family screens are starting to gain sales, something I will discuss in another post, affordable paper alternatives dominate and outsell these pricier options for example Skylight is $529+, which demand technical setup. Retailers should stock simple, instant-use alternatives for families.

Top Family Calendars Australia 2025

Magnetic fridge calendars ($15–$40), large dry-erase wall planners, chore/meal charts, and yearly sticker wall planners lead sales. Families love their visibility and wipeable surfaces as home hubs. Place them also near greeting cards for impulse buys.

Monthly magnetic calendars

Premium Habit Tracker Journals

Professionals, students, and young men (18–35) snap up A5 habit trackers, gratitude journals like the 6-Minute Diary, and goal-setting diaries with marble covers. These boost mental health, time-blocking, and goals via pen-on-paper.

Funny Calendars Australia 2025

Desk tear-off calendars like Far Side and Thoughts of Dog, plus wall puns, animals, firefighters, and pop culture novelties ($25–$30) outsell basics. Calendar Club's page-a-day humour tops charts.

Learning Compendiums for Lifelong Learners

These are dedicated notebooks for people to collect notes, ideas, diagrams, and their reflections on a subject over time are also selling well. Some higher-end versions feature elastic closures, ribbon markers, inside pockets, and contents pages. Stock them next to diaries as "your ideas companion" for students, professionals, and learners. I recommend putting them right next to your diaries.

Retail Tips for 2025 Planners Australia

Track sales by creating a POS category for planners and calendars. Monitor these family tools, habit journals, and humour items separately.

Customer common product questions and complaints you need to know

Q: Best magnetic fridge calendar for family schedules?
A: Magnetic fridge calendars need a strong magnet, dry-erase surfaces, and monthly or weekly views to suit busy Aussie families for tracking appointments, chores, and meals at a glance.

Q: Size of magnetic fridge calendars?
A: You need a few ranges in size. Make sure you have a procedure to demonstrate the different sizes. You do not want the customer saying they will come back after they measure the fridge. Often, people want a larger 14x12-inch monthly/weekly planner with big blocks that fit multiple schedules without cramping. 

Q: Concerns over the fridge calendar that keeps falling off?
A: Suggest a model with double magnets or suggest an acrylic backing that grips stainless steel fridges securely.

Q: Which habit tracker journal for goals and routines?
A: A good A5 habit tracker or goal-setting journal should have monthly grids, reflection pages, and prompts, as they help professionals and students mark off daily habits like water intake or finances.

Q: Reusable wipeable calendars for the whole family?
A: Dry-erase magnetic monthly planners stick on fridges for shared use, letting everyone update events without paper waste, simple and effective.  A good idea is to suggest here several markers so people can use colour-coding. In my family, blue is regular, green is work, yellow is family, red is urgent and purple is for appointments.

Q: Funny calendars that aren't boring basics?
A: Suggest a page-a-day desk or wall calendars with puns, animals, or pop culture, like Far Side, to keep things light.

 

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults with various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 
 
 
 

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2026 Diary Sales Guide: POS Data and Staff Training Tips

POS SOFTWARE

Diaries 2026 for sale

As 2026 approaches, your POS software is your most valuable asset. By analysing historical data, you can predict exactly which diary formats will sell, preventing costly stock-outs. Don't guess, use your data.   [Learn how to run the Best Sales Report for forecasting here].

Prominently Display Diaries In-Store

Place diaries where people can see them, make sure to add signage and posters noting your stock diaries; don't assume they know—mention them while serving other shoppers. Make sure customers easily spot your diary selection by placing it in a prime spot. Arrange them attractively. I advise pyramid stacking for hardcover diaries on tables to create height, and place 'impulse' items like gel pens in bins directly next to them. I also suggest highlighting your top sellers. People will gravitate to these if you point them out. 

Promote Related Products Like Planners

Boost sales beyond standard diaries with these hot categories:

  • Travel Planners: Help plan dream trips with journals—pair with your gift lines.
  • Health and Fitness Planners: Many people today are using wellness journals 
  • Work Planners: Attract professionals with workflow tools; display beside nice pens, highlighters, and notepads.

Handling Common Customer Questions

Your team must receive brief training that positions your shop as the "expert" hub.

Equip your team with these answers to close more sales on the floor: 

Q: Will my fountain pen bleed through this paper?
A: "That is a common concern with the recent changes to the cheaper paper that the diary companies are using. Make sure you can show these customers diaries that use 100GSM paper, which is thick enough to prevent ghosting, even with wetter inks.

Q: Do you have any vertical layouts for time-blocking?
A: Make sure you have them, and you can show them. Most people use ones with 30-minute increments.

Q: Are Australian public holidays and school terms marked?
A: Many international brands miss our local dates. Make sure you have an Australian-designed calendar that includes state-specific public holidays and 2026 school term dates.

Q: Is A5 or B6 better for carrying in handbags?
A: "A5 is the classic standard if you mostly leave it on your desk. However, for carrying in a handbag, B6 is trending, as its size is compact enough to hold light items but wide enough to write comfortably.

Q: Can I get a layout that has a weekly view on one side and a notes page on the other?
A: These have a 'Weekly Notebook' layout. It is incredibly popular right now because it separates your rigid appointments (on the left) from your flexible to-do lists (on the right). 

Q: Why are there so many undated planners this year?
A: We're seeing a massive shift toward 'guilt-free' planning. Undated planners are perfect because if you go on holiday or skip a busy week, you don't waste pages. You can pick it right back up without seeing empty dates staring you in the face. 

Get Organised for Success

Organise a winning diary campaign by using POS trends, displaying prominently, talking to customers, and stocking 2026 trends like all-in-one lifestyle planners. This leverages peak sea

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults with various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 
 
 
 

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Black Friday near me

POS SOFTWARE

Increase in Black Friday Sales in Australia

Have you forgotten or decided to drop out of Black Friday? Here's Your 30-Minute Rescue Plan

  • It’s not too late: 30 minutes is enough to launch a profitable campaign.
  • Focus on "Dead Stock": Use your POS to instantly find old inventory.
  • Please keep it simple: Handwritten signs often convert better than polished graphics because of their urgency.
  • Extend the sale: Turn a Friday panic into a weekend profit centre.

Today is the official start of the Christmas Shopping Season. In my experience helping hundreds of retailers, the clients who never planned a Black Friday Sale but did one at the last minute saw sales.

If you are reading this and feeling like you have missed the boat, it is absolutely not too late. You can have a profitable campaign up and running in less than half an hour. Today, you are positioned to capture the "last-minute" wave of shoppers actively seeking deals. Do not lose the chance.

Why You Should Participate (The Evidence)

You might think you need weeks of hype, but the data disagrees. In 2024, in-store shopping made up two-thirds of Black Friday purchases, with Australians spending $2.9 billion in physical stores versus $2.2 billion online. People prefer to touch and take items home immediately.

Even without weeks of planning, participating is highly effective. ABS data shows that retail turnover rose 3% year-on-year last November, driven almost entirely by this event. Shoppers expect these deals, and physical stores in local strips and centres benefit from a "halo effect"—your customers are looking at other shops, and they are already in a spending mindset.

Step 1: Set Up Your Same-Day Flash Sale

You do not need to discount your entire store. In fact, you shouldn't think that it's a mug's game. The goal here is to use the old stock as an introduction to get people into your shop to buy and get cash in the register.

Choose the Right "Doorbuster" Products

Select products that will attract bargain hunters and help you clear space. Focus on:

  • Overstocked items: Things you have too many of.
  • Slow-selling products: Items that have been sitting on the shelf for months.
  • Bundles: Combine a popular small item with a slow-moving one to create a high-value gift pack.

Use Your POS to Find Them Instantly

Your [Point of Sale (POS) system]is your secret weapon here. Manual stock checks take hours; your POS does this in seconds. You don't need to guess what isn't selling; let the data tell you.

  1. Search your reports for "Dead Stock Report."
  2. Run the report to filter for items with a "Date Last Sold" of more than 180 days ago.
  3. Action: These are your sale candidates. Bin them near the front entrance with a sale sign. This creates the visual excitement bargain hunters love.

Step 2: Promote Your Sale (Low Effort, High Impact)

What is the point of having a Black Friday Sale if you don't tell people about it? You do not need a graphic designer. Your "ad" is your physical shopfront, which shoppers will pass today.

Simple Signage

Grab a marker or print some simple A4/A3 signs immediately. Do not worry about them being perfect; urgency sells better than polish.

  • Sign 1: "Black Friday Flash Sale - Today Only!"
  • Sign 2: "Doorbuster Specials - While Stocks Last"
  • Sign 3: "Shop Small, Save Big - Support Local"
Tip: Use bright yellow or red paper if you have it; these colours trigger "discount" associations instantly.

Step 3: Leverage Your POS Software

Track results: Monitor your "Real-Time Sales" dashboard to see what is moving. If a specific item isn't selling by 2 PM, increase the discount instantly.

Post-Black Friday Strategy: Extend It

You don't have to stop today. Rename the sale "Black Friday Weekend" to keep the momentum going through Sunday and Monday.

Australian consumers are active all weekend. By extending your offers, you give people who worked on Friday a chance to buy on Saturday and Sunday.

Black Friday Strategy FAQ

Common questions we get from retailers launching last-minute campaigns.

Q: Will a last-minute sale make my business look desperate?
A: No. Shoppers expect Black Friday deals. If you don't participate, you look like you're missing out. A "Flash Sale" implies exclusivity and excitement, not desperation.

Q: I can't afford to discount my best-sellers. What should I do?
A: Never discount your best-sellers; they will sell anyway. Only discount inventory that is costing you money by taking up shelf space (dead stock). This converts stagnant assets into cash flow.

Q: Is it worth competing with the big box stores?
A: Yes, you have as much right to this traffic as they do. They are spending the money on advertisements, and you can also get some benefits.

 

Post-Black Friday Strategies

Extend it, extend it and extend it. Black Friday is much longer than a day nowadays.

 

 

 

 

 

 

 

 

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults with various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 
 
 
 

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Product bundling

POS SOFTWARE

Product bundling is probably the most successful and standard marketing tool in business today. Ours is one of the few retail packages that does it really well, I have noticed. So please follow the logic and the solution below.

You go to buy a a cable TV plan. It will have a set of channels and access to some loyalty club, all for one price. Another example would be going to a restaurant and getting a special price if you buy a set menu. In both cases, if you add up the items, you will find it cheaper to take the bundle.

From the business point of view, the fact is that you were unlikely to pay for six (6) news channels. Once they sell you on one, the rest is a bonus. Few would buy a full meal at a restaurant, so they package a few high-margin items, sell them at a low price, and give you a bit of a discount, so you buy more. Both are classic examples of product bundling.

Where it often works well in retail is to take a hot seller and pair it with an item that isn't selling well, so you intend to discount it to get rid of it, then put the two items together and make a bundle at a special price. What you often find is that you can sell more as a result of the hot sellers and get a better price for the lousy seller together than you could obtain individually.  

Try it out. I think you will find it's a lot better an idea than discounting.

You will find it one of the most effective ways to generate traffic in your shop and generate sales.

Here is where you do it. In this example, one ordinary Father's Day card was used to sell four good sellers in one bundle.

Bundling several products into one package is a great retail strategy. It works well because customers see it as good value, which prompts them to spend more than they originally intended. For businesses, this tactic isn’t just about providing discounts; it’s also a smart way to control inventory and boost profits.

The real magic occurs when you combine a best-selling item with an older, slower-moving product. For example, if you have a popular book that sells quickly and a related magazine that isn't moving well, instead of cutting its price, you can bundle it with the bestseller. This way, you're not only selling the hot item but also moving the less popular one without significant losses. Customers tend to focus on the overall value of the package rather than individual prices. This simple strategy has helped some businesses increase their average sale amount by 20-30%.

There are several strategies to consider. Why not create exclusive bundles, such as a "new parent" kit? It could include a parenting book and a small toy, sold as a bundle. Then, offering your customers the option to buy items separately or as a discounted bundle. This encourages bundle sales. You can test products with different categories. Pairing a popular novel with a toy to get them to explore new products.

Bundles are especially incredible for holidays and seasons. Christmas 2025 is just around the corner. You could start thinking about gourmet hampers that mix books with chocolates or family activity boxes with board games and snacks. And don't forget the "build your own" bundle. Letting customers pick any three books for a set price, for instance, gives them a sense of control and personalisation that people really appreciate.

You don't have to guess what to bundle, either. Your own sales system is probably sitting on a goldmine of information. By looking at your sales reports, you can see what products people are already buying together. Suppose you notice that customers often buy a specific magazine whenever they pick up a particular genre of book. In that case, you’ve got a ready-made bundle idea that's already backed by real behaviour. 

A modern point-of-sale system can make this all seamless, allowing your staff to process a bundle with a single scan while automatically updating inventory and pricing.

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults with various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 
 
 
 

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Halloween 2025: Unlock Your Share of the $450M Spend

POS SOFTWARE



Unlock Your Share of the $450M Spend.

 

Halloween 2025

Halloween is now a major retail event in Australia. Spending forecasts are to exceed $450 million. It offers a significant opportunity for local retailers. Read on if you want part of that pie.

Table of Contents

What Aussies Are Buying for Halloween 2025

Recent data from Roy Morgan and the Australian Retailers Association gives us a clear picture of where the money is spent. Focusing on these most popular items is the most innovative way to invest your inventory budget.

The popular Halloween categories are:

  • Lollies: 38% of shoppers buy them to give out as trick-or-treats.
  • Costumes: 37% of customers buy costumes. For themselves, their children, and, interestingly, for their pets as well.
  • Decorations: 32% of shoppers buy Halloween decorations. Partly to make a spooky vibe at home and partly to mark their homes as participating in Halloween.

The largest spenders are people aged 35–59. Family-friendly products are your best option. It's also worth noting the significant increase in pumpkin sales in the week leading up to Halloween.

When deciding what to buy, a Point of Sale (POS) system can be a helpful tool. Look at the best sellers in the period starting a month before Halloween last year, as your POS Software shows you what you sold in your shop last year.

Please take a look at what your competitors are doing; I think you will find costumes, stickers, masks, fake body parts, and more. All of which are selling well now.

Use this to decide what to concentrate on.

For most SMB retailers, every square metre of floor space counts, so you need to be clever about how you display and bundle your products.

Maximise Your Counter Space for Impulse Buys

Use the counter for small, high-margin items that shoppers can quickly grab. Think about:

  • Pre-packaged bags of lollies
  • Fun Halloween-themed pens or other stationery
  • Halloween stickers

These items need little space.

Create "Halloween Packs" to increase value.

Busy parents value convenience, so bundling products into themed packs makes their lives easier and boosts sales. This positions your store as a one-stop shop for Halloween.

Ideas include:

  • "My First Trick-or-Treat Kit": a small bag with a kid-friendly torch, glow sticks, and allergy-friendly lollies.
  • "Quiet Halloween Fun Pack": activity book, crayons, small puzzles.
  • "Ultimate Treat Giver's Pack": assorted lollies in a fun bowl.

Turn safety into A key selling point. Shoppers now prioritise product safety, especially parents. Stand out by prioritising safety and building trust.

  • Button Battery Safety: Ensure toys with button batteries have secured compartments to guarantee safety and compliance. Last year, the ACCC sued some retailers who sold unsafe toys at Halloween.
  • Flame-Resistant Costumes: Stock labelled fire-resistant costumes, as fire is a real problem on Halloween, and explain to staff to inform customers to boost trust.
  • Enhance Visibility: Utilise reflective tape, glow sticks, and flashlights as essential items for trick-or-treating to boost sales. It's a concern as kids will be running around at night in dark costumes and car drivers will not be able to see them. Offer a range of high-margin add-on items. I would suggest marketing these as "trick-or-treating essentials" and display them near the costume section for easy impulse buys.
  • Allergy-Friendly Options: For many families, food allergies are a significant concern during trick-or-treating. My neighbour walked around with her son last year to make sure that the lollies he got were safe to eat. Become the go-to store in your area by offering a great selection of allergy-aware products.
  • Stock face: Stock paint that is marked as safe. Make sure that they have a clear ingredient list. 

For safety, clear signage is the key!

Halloween Marketing

As a local retailer, market your business to position it as the trusted, safe, and reliable choice for Halloween.

Simple signs in your window or around the store can have a significant impact. Try messages like:

  • "Shop Safe, Shop Local This Halloween."
  • "All Our Light-Up Toys are ACCC Compliant. Ask Us!"
  • "Allergy-Friendly "Halloween Treats Right Here in Your Neighbourhood."

Written by:

Professional headshot of the author, Bernard Zimmermann

Bernard Zimmermann is the founding director at POS Solutions, a leading point-of-sale system company with 45 years of industry experience. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

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Email Marketing Guide for Australian Retailers 2025

POS SOFTWARE

Email_marketing_2025

Why Australian Shops Need Email Marketing and

How to Get Started

A Year-Long Guide to Building 1,000 Subscribers and Growing Your Business

Email marketing is one of the most effective ways for Australian retailers to promote their shops. It means sending emails directly to your prospective customers. Industry figures indicate you can make $36 for every dollar you spend. This makes it better than any other method to advertise your business that is known.

Getting it going properly typically requires about 1,000 subscribers and a year of steady effort. Let’s examine how to approach this as a year-long project.

Firstly, why Australian Shops Need Email Marketing

It’s simple: email marketing works so well. Unlike Facebook or Instagram where you pay a lot and few see your posts, emails go directly to your customers.

Email marketing is effective for every type of shop, big or small, no matter what you sell.

Australian Email Laws You Must Know

Before sending emails, you must follow Australian laws to avoid huge fines.

What you must do

  • Ask people if they want your emails before sending them
  • Make it easy for people to stop getting your emails by unsubscribing
  • Tell people who you are in every email

For business customers, the rules are complex. Generally, if a company recently bought from you, you can email about similar products, but it’s always safer to ask first.

Building Your Email List

You need to collect email addresses from customers who want your communications. Our team aims to get four new sign-ups daily. This is easier than it sounds if you simply ask customers.

Make Signing Up Easy

Request only essential info when people sign up, as extra fields reduce sign-up rates.

Only ask for

  • Their first name
  • Their email address
  • Permission to send them emails

Make it worth their time

Give people reasons to join. Effective ideas include:

  • Regular customers earn 5 points per purchase
  • Email subscribers earn 7 points plus a birthday discount
  • Special sales only for email members

Train Your Staff

Encourage staff to ask customers personally to sign up. This face-to-face approach increases subscriptions.

Put Up Signs in Your Shop

Display eye-catching signs about your email list throughout the store, especially near checkout. Keep a printed copy of your privacy policy available. A helpful privacy template for Australian businesses you can use  is available here:

Choosing the Right Email Platform

You could send emails manually, but dedicated email platforms make it easier and more professional. Both recommended platforms comply automatically with Australian laws and offer easy unsubscribe options.

EmailOctopus - Great for Beginners

EmailOctopus is ideal for Australian shops starting out. It offers a free plan allowing up to 2,500 subscribers and 10,000 emails per month.

Why EmailOctopus is good

  • Free to start
  • Easy to use for those not tech-savvy
  • Good customer support
  • Automatically follows email laws

Upgrades with more features start at about $20/month.

BlueFox Email

BlueFox uses Amazon technology to maximise deliverability to inboxes, not spam folders. For $20/month, you get 100,000 emails—enough for most small shops for years.

Why BlueFox Email is good

  • Higher chance emails will be seen
  • Very affordable for many emails
  • Outstanding, helpful customer support

Creating Great Email Content

Many find content the hardest part—yet it’s essential. If sending one email monthly, that’s 12 per year, which is quite manageable.

If writing is difficult, seek help from professionals, skilled family members, or employees.

The 40-30-30 Rule

Balance your emails with:

  • 40% helpful tips and advice
  • 30% sales and special offers
  • 30% community news and local events

This mix helps sell without being pushy since customers get useful info too.

Helpful Information Ideas

Share expert knowledge to build trust.

Examples by shop type

  • Greeting cards - seasonal and holiday cards
  • Gift shops - occasion-specific gift guides
  • Garden shops - seasonal maintenance tips and problem fixes
  • Clothing shops - styling advice and care instructions
  • Pet stores - pet care, training, health tips

Product Sales Content

Don’t only list products: tell stories about how they solve problems or improve lives.

Good ways to sell products in emails

  • Share customer success stories
  • Explain how products solve specific problems
  • Use quality photos of your products

Example: Instead of "New puppies arrived," say "Charlie the Golden Retriever puppy is looking for an active family who loves weekend adventures."

Writing Emails That People Read

Write like talking to a friend using simple words and short sentences. Avoid complicated business jargon that confuses readers.

Good writing tips

  • Put the most important info first as most don’t read beyond the first few lines
  • Use "you" to directly address readers
  • Keep paragraphs short

One Action Per Email

Each email should focus on one clear action to prevent confusion. Examples include:

  • Visit your store for a special sale
  • Buy a specific product online
  • Download a helpful guide
  • Sign up for a workshop

Tracking Your Success

Monitor key metrics monthly to refine your email approach.

Open Rates (Aim for 25%)

Shows how many read your emails. Below 25%? Improve subject lines. Over 30%? Possibly email too rarely.

Click-Through Rates (Aim for 3%)

Shows link clicks. Low rates indicate unappealing content or offers.

Unsubscribe Rates (Keep Under 2%)

High rates suggest too many or irrelevant emails.

Sales Tracking

Most important metric showing revenue from emails. Difficult to track exactly, but any tracking is valuable.

Best Times to Send Emails

Tests show Tuesday mornings (9-11 AM) and Thursday evenings (6-8 PM) perform best, but test your own audience.

Getting Started Step by Step

Set Everything Up

  • Pick your email platform
  • Create a newsletter that suits your business
  • Start asking customers to join your list

Start Sending

  • Send your first newsletter ASAP
  • Plan content monthly for regular emails
  • Get staff to encourage sign-ups
  • Ask readers for feedback on your emails

Make Things Better

  • Improve gradually; each version should get better
  • Plan content for holidays and seasons
  • Keep going despite challenges—professionals persevere

Advanced Ideas for Later

Birthday emails: Send automated birthday discounts, which generate 5 times more sales than regular emails. If you don't have birthdates, use your sign-up anniversaries instead.

Holiday automation: Schedule emails for Christmas, back-to-school, and other busy seasons in advance, staying connected year-round effortlessly.

Getting Help When You Need It

Don’t hesitate to ask for help learning email marketing. Both EmailOctopus and BlueFox have strong support teams.

If writing is challenging, consider hiring freelance writers experienced in crafting emails for SMB businesses to convey your voice.

Start Today

Email marketing may seem challenging at first, but it becomes easier with practice. Start and improve step-by-step. The key is merely to start; once underway, continuous improvement is possible and please do not get turned off by knockers. If you cannot take knockers, what are you doing in business?

Written by:

Bernard Zimmermann

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, and is now retired, seeking new opportunities. He consults with various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology through effective software solutions.

 

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How to Set Up a Best-Selling Product Stand in Your Shop

POS SOFTWARE

Leveraging Best-Selling Product Stands in Retail

A Guide to Boost Sales Using Your POS System and Strategic Placement

Visual marketing top selling stands

A best-selling product stand is a dedicated retail display that highlights your shop's most popular items. It should be placed in an eye-catching spot. Unlike regular shelving that organizes products by category, a best-selling stand gathers your top performers from various departments based on proven sales. Here we'll show you how to leverage a key tool you already own, your Point of Sale (POS) system, to create a best-selling product stand.

Think of it as your shop's "greatest hits" collection. Just like the old music shop, when you came in, we saw a sign of the top 40 songs. Your best-selling stand features your most popular products; it works regardless of what you sell, such as magazines, pet food, greeting cards, or accessories.

Many large retailers use it. Here is a picture I took of it being used in a large department store, Myers. See how Myers uses such stands to increase sales.

Best-Selling Product Stand

The concept is deceptively simple: take the items your customers already buy and make them impossible for other customers to miss. When executed correctly, this simple idea becomes a powerful sales tool in your shop, combining merchandising strategy, customer psychology, and sales data insights to drive sales growth.

Here I will explain exactly how to set up an effective product stand in your shop, step by step, by using your POS system to keep displays profitable and dynamic.

The Psychology Behind Best-Selling Product Stands

At its core, a best-selling product gives social proof. Shoppers don't just see products; they know what others have chosen and trusted. This is social proof, and customers love it.

Generally, shops use signs like "Best Seller" or "Customer Favourite".

Products labelled as "popular" or "best-selling" sell significantly more than unlabeled ones, potentially adding thousands of dollars in sales without extra marketing.

Applying this in practice: Use simple, bold signs with phrases like "Best Seller" at eye level so they're easily seen.

Choosing the Optimal Location

Location is the key to any display's success. Even the most attractive stand will be ignored if placed poorly. I recommend focusing on two prime locations that deliver the highest returns:

The Checkout Counter Zone

Position your best-selling stand within arm's reach of waiting customers, in this prime impulse buy area where they are ready to spend and have time to browse.

Why it works so well: Customers in checkout lines have already made the mental commitment to purchase. They're in a buying mindset, their wallets are out, and adding one more item feels natural rather than like a separate purchase decision.

Such checkout displays increase average transaction values when properly positioned.

Best practices for checkout placement: Focus on small, light items. Ensure displays don't block the flow or cause crowding. Place at natural hand-reach height (90-120cm) for easy access.

The significant issue here is that if they are not queuing up, they do not see it; however, this only applies to impulsive goods. Therefore, my choice would be the entrance.

The Entrance Decompression Zone (My Top Recommendation)

Position your stand 2-3 metres inside the entrance where customers naturally slow down and adjust to your store environment. We call this the "decompression zone", and it is where shoppers go from the outside world into your shop.

Why this location works: Customers entering your shop are forming first impressions and are highly receptive to new information. A well-positioned stand here immediately signals that your shop is organised, customer-focused, and features popular items.

Strategic placement tips:
- Place it where your customers tend to walk around your shop, generally on the left side.
- Avoid blocking the entrance flow—customers should walk around it comfortably.
- Have good lighting so people will see it.
- Keep the display height modest.

Think of your stand as an "interruption point" that turns casual browsing into a buying opportunity, and both the checkout and entrance zones naturally create these positive interruptions.

How to Use POS Data to Select Products for Your Display

Your POS system is an invaluable guide to selecting products that sell. Grounding your choices in real sales data ensures relevance and profitability.

Running Essential Reports

Top-Selling Items Report: Generate a 30-90 day report showing your highest-volume products.

Cross-Sell Analysis: Run your companion sales reports to identify products that are frequently purchased together. For example, if coffee pods appear with specialty biscuits in 40% of transactions, add coffee pods to the display.

Seasonal Performance Data: Review 12-month historical data to spot seasonal patterns. Run your top-selling report for the same period last year to get specific ideas for what sold well this time of year. For example, if you're planning your display for September, look at the top-sellers report for September of last year to see which products were popular then; this gives you concrete, proven items that sold in your shop at that time.

Top-Selling Reports by Quantity and Profit: Run your top-selling report sorted both by quantity sold and by total profit. Both KPIs are essential for different reasons. High-quantity sales reveal what customers are willing to buy. Often, if they buy something, this leads them to additional purchases. However, the reality is that we need high-profit items to generate a profit. Your top-selling report does this already.

Product Selection Strategy

Balanced Product Mix: On your stand have no more than three product departments. Too many and you overwhelm them. If you need to showcase more items, create specialized stands in other areas. Within each category, offer a maximum of 3-5 specific items.

Price Point Distribution:
- Eye level: High-margin or strategic items
- Hand level: Mid-range impulse items
- Lower level: Value items or bulk packages

The 70-20-10 Rule: I have seen this rule of thumb: 70% proven best-sellers, 20% emerging, trending items, and 10% seasonal or promotional products. In practice, this balance ensures consistent sales while testing new opportunities.

Using POS for Ongoing Management

Weekly Performance Reviews: Every week, check which display items sold and which didn't on the stand. Replace your slow-selling items; your POS reports will instantly show this data.

Inventory Level Monitoring: Ensure that your stand has sufficient stock. Nothing kills sales momentum like empty spaces when a stock item runs out.

Display Types & Visual Merchandising Tips

Core Display Types

Pyramid Display: Although it is great for selling, for a best-selling stand where we do not have a central focal point for an item but many items, I am reluctant to suggest it here. It works well if you have sales stars.

Grid Display: I suggest using this display, as it features neat rows and columns that create a clean, organised look for easy browsing. It is perfect for books, magazines, or packaged goods if they have similar sizes. Maintain consistent spacing, say 15cm between items.

Stacked Rows: Horizontal layers are ideal for items that require frontal views, such as greeting cards. Face all products for maximum impact.

Cluster Display: Groups complementary products together, promoting bundle sales. Arrange related items in triangular groupings of 3 to 5 items.

Critical Visual Elements

Front-Facing Layout: Always display products with their front facing forward for clear visibility—train staff to "face up" the display during quiet periods throughout the day.

Lighting: Lighting will enhance the visual appeal of products. If customers can't see it clearly, they won't buy.

Signage That Sells: Use clear signs, I like "Best Seller." Size signs: 10cm x 15cm minimum for visibility. Place at eye level, not above products where they get lost.

Maintain Cleanliness: Clean, uncluttered stands improve shopper focus and perception. Dust and straighten products regularly. A messy display is fine for bargain shoppers, but not for quality items like here.

Maintaining Freshness Through Weekly Rotation

Stale displays lose their power within 2-3 weeks as regular customers become blind to them. Refresh your stand weekly. Aim to change 20-30% of items weekly.

Seasonal Alignment: Rotate to match upcoming events:
- January: Back-to-school, New Year health products
- March: Autumn fashion, Easter items
- June: Winter warmers, Father's Day gifts
- September: Spring cleaning, Mother's Day prep
- December: Summer holidays, Christmas gifts

Leveraging Your POS System for Maximum Impact

Your POS system extends beyond sales tracking to become your display management command centre.

Final Thoughts & Call to Action

Start today with this proven 3-step process:

  1. Analyse your POS data - Pull your top-sellers report and identify 6-9 products that combine strong sales with healthy margins
  2. Choose the correct location - Position your stand either near your checkout counter for maximum impulse buying or in the entrance decompression zone for a lasting first impression.
  3. Set up weekly rotation - Schedule a weekly review. You need to keep the display fresh.

Boost your shop's sales and customer loyalty with an expertly crafted best-selling product stand. It is a simple yet powerful merchandising tool.

Let me know what the top-selling product is that you'll feature on your stand?

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, with 45 years of experience, now retired and consulting businesses to optimise operations and enhance customer experiences through POS technology.

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Why Instagram Marketing is now for your business

POS SOFTWARE

Why Instagram Marketing is now for your business

91.34% of online searches in Australia are done through Google. In Australia, where market shares above 40-50% raise concerns, a market share of 91% is considered a monopoly or near-monopoly under competition law. It gives you a feel of how mighty Google is in searches here. Now, since almost everyone uses Google, you have to try to get into it. Here is an idea on how to get your business on Google without incurring any costs, using Instagram.

Now, since July 2025, Google has been showing public posts from a professional account on Instagram for free in its search results. It means your products can appear when people search on Google for free. For example, say you run a newsagency in Sydney. Your Reel showing new stationery items with hashtags like #SydneyStationery could appear in Google searches for "stationery near me." It helps potential customers find your business during everyday searches.

Practical Steps to Get Started

1. If you do not have one, you need to set up an Instagram Business account. It is a simple process that takes minutes.

2. Convert your existing account to a business profile

Open Instagram settings Select "Switch to Professional Account" Choose "Business."

3. Then fill in your business information:

Make sure to add

Add trading hours Address Contact methods

Make sure that these are correct, as if they are wrong, the customer cannot come.

Make sure your details include a clear call-to-action, like "Visit our store for the latest "

4. Post regularly 

You should post 3-5 times per week to stay visible.

For your posts, you need to write captions with clear product names and location tags like "Sydney CBD stationery set" to get the most from search benefits. You do not want to confuse Google. If Google is confused, it will drop you.

If you are currently using Facebook, you will find that you can use your Facebook posts for Instagram. 

Analytics That Help You Make Decisions

After 3 weeks, check Insights weekly on Instagram to track your progress. Look at your high-performing content Now repeat what works and stop what doesn't work well. What I find is looking at the scores and saying what the person is based on these scores, looking at my page, and what they want. Then, after making what we call a persona, I write for that person.

Now, review your POS System to see how it aligns with Instagram. Commonly, they are different. That may be a fact, as online people are not the same as your shop's customers, or you are posting something wrong.

Over time, this is a strong strategy that supports your growth without extra costs.

Next Steps

Convert your Instagram profile today for instant access to free tools at no risk. Use the analytics from your three weeks of posts to identify strategic changes, then make improvements.

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Boost your Lotto Sales - this Lucky Day Promotion Idea

POS SOFTWARE

Boost Lotto Sales with This Lucky Day Promotion Idea

 

Creative Retail Promotion: The Lucky Day Lotto Event

 

Here's an affordable way to boost Lotto sales: an astrological event on September 13, 2025, offers a perfect marketing hook. This "Lucky Day" with positive energy is ideal for a themed promotion that excites customers and increases sales.

Why September 13 Is a "Lucky Day"?

Well, it's because in Astrology, we have a rare Mercury 'Cazimi' in Virgo. What that means exactly, I am not sure, but it's supposed to enhance insight and spark revelations. It's a time for clear thinking, a new beginning, as the cosmic forces around September 12 and 13 are full of good luck. So we have golden opportunities, making it a day when astrologers believe lucky breaks are more likely to happen.

Interestingly, this is true in Western and Chinese astrology. In Chinese, it is a "Wood Establish" day, which is considered ideal for starting new projects, especially for those with the Rooster zodiac.

Capitalise on the Cosmic Buzz

Thematic promotions boost customer engagement and turn event-based marketing into profits. TattsLotto sellers can leverage astrological events as fun luck-themed promotions.

Create Your "Lucky Day" Atmosphere

Posters and signs are very cost-effective for advertising such events. All you need to do is create a simple, eye-catching poster to display in your window or near the counter. The message should be easy to read and engaging. See some samples above that I made.

Place these signs in prominent locations, such as near the front door or at the point of sale. Hold a brief meeting to explain the "Lucky Day" idea to your staff so they feel confident discussing it with customers. When your team is involved, customers are more likely to discuss the promotion, and such conversations often result in sales.

If you have a Facebook page, why not post a short message about the "Lucky Day" event? Use a title like "Is September 13 a Lucky Day to Play TattsLotto?" to attract interest.

How to Measure Your Success

After the event is over, you need to know if it was a success. Here are some key metrics:

  • Did you sell more Lotto tickets on September 13 than on a typical Saturday?
  • Did more people come into your shop?
  • Did customers spend more money than usual?

It is where your POS system is a massive help, as instead of guessing, you can look at the real numbers.

What's Your Next Winning Promotion?

A "Lucky Day" event is one example of many creative marketing ideas you can use to make sales. With some planning, you can turn any fun holiday or local event into a profitable promotion. For more inspiration, explore here a list of retail promotion ideas that suit any occasion.

For example, do you sell comics well  on the 25th of September, which is coming up, we have "Comic Book Day" 

 

Please be Honest and Responsible

Give it a go, and let me know how you went.

Remember the "luck" aspect here is just for a bit of fun. Astrology is a very dubious practice and shouldn't be used to make life decisions.

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The Ultimate Father's Day Strategy for 2025

POS SOFTWARE

The Ultimate Father's Day Strategy for 2025

Father's Day remains a key event on the retail calendar for retailers. What we are seeing now is that consumer behaviour is shifting. The latest 2025 analysis confirms the trend we have observed for some time, that while fewer people are buying gifts, those who do are spending significantly more. For retailers, success now depends on targeting premium spenders who value quality and value, rather than high-volume sales, to ensure a profitable Father's Day. What we are looking at now is 4.7 million shoppers.

Recent data shows changes in popular gift categories. The leading gift categories are now alcohol/food (17%), clothing/shoes (14%), and grooming items (7%). I noticed our advice in 2024 to stock male grooming products is now strongly supported by this new data.

To identify and cater to these high-value shoppers effectively, your most potent tool is already at your disposal: your POS system.

Use your POS Data

Your POS system is more than a cash register; with us, it's an information hub. It maintains a precise record of sales from previous years, providing a reliable basis for your sales and stock planning.

Identify Proven Winners with Sales Analytics

Start by running a "Top Stock Sales" report in your POS system. Set the date range from August 22, 2024, to September 3, 2024, to cover the peak Father's Day shopping period from last year. I've added a few days here because there are always late buyers. This report gives you a list of your best-selling products. These are your proven sellers.

Don't forget to check inventory levels now. Running out of stock now will cost you. So check your stock, which is easy to do in your POS System.

Use your bundle sales report to use a cross-selling technique. If a product sells well with another product, put them together. There is no problem in putting a good seller in two different positions in your shop.

Create an Appealing and Seamless Shopping Experience

The in-store experience for committed buyers must be seamless and consistent. Once you've identified your bestsellers, effective merchandising is crucial. Since many purchases are driven by impulse, a clear, persuasive, and curated display now is highly effective.

Make a nice stand

Create a dedicated display in a high-traffic area of your store, using that stand, and set up a specific section with a sign that reads 'Top Sellers'. If you have the older signs 'Customer Favourites', you will find that they do not resonate well today. Stock your data-proven bestsellers here. This concept employs social proof in marketing. Using it will significantly boost the chances of making a high-value sale.

Brighten the display to draw eyes, and keep paths clear so shoppers can easily reach items.

Ready to Maximise Your Father's Day Sales?

The 2025 Father's Day season is about data-driven retail. You need to consider the shift towards fewer, higher-spending shoppers.

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults with various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 
 
 
 

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Mastering Your Customer Segmentation

POS SOFTWARE

This is a popular Customer Modelling System for Australian Retailers. It is built on the behavioural customer types. It categorises shoppers by their motivations and actions in your store, rather than broad traits like age or income.

Segmentation

In your shop, customers can be divided into five key groups based on their behaviour.

You look at the person, categorise them into the relevant group, and then adjust your approach to them based on this segmentation.

 

Your Customer Segmentation

The figures below come from a study we did with sensors attached to our POS System.

 

Casual/Wandering Customers

They make up 30-40% of foot traffic in Australian stores, but their conversion rates are low. Still, they offer untapped potential for satisfaction. Yet these customers represent untapped potential customer satisfaction. I have noticed that just talking to them helps.

Repeat or loyal customers

These are the lifeblood of your retail businesses. Generally they make up about 8-20% of your visitors, but they spend big often 67% more per transaction and what is better they return frequently. They are providing you with stable cash flow.

It is the group that loyalty programs attack as 70% of consumers are influenced by retailer loyalty programs. 35% readily admit it makes them visit more often while 19% state it influences them to spend more.

Exact-need customers

These people know precisely what they want and want quick service. Today they represent about 20-30% of your traffic. COVID turned many customers into this category but since then their numbers have dropped.

If you have what they want they drive moderate but reliable sales. Delays can send them to competitors, so focus on streamlined processes. From my experience, if you see these people in your shop, and you tend to know them by just looking what works well is to ask them direct questions like "What specifications do you need?" or "What price do you have?". Don't waste time up selling initially. They have done their research. Once they commit to a purchase, you can always try to sell them more, e.g. if they want a book by a particular author, once they agree to buy your book, you can always suggest a another similar book.

If these people are a major part of your business, you need fast lanes to cut down lead times. Such efficiency can differentiate your business.

Sale/Discount Customers

These are the bargain hunters, who are on the hunt for good deals. They comprising about 10-20% of traffic. Your POS System can help a lot here to get them into your shop, use flash sales and set up a clearance section in your shop. More here on this. What makes this work well is that this section can be in the worst part of the shop as these people will go there.

If you use them strategically you can move much slow/dead stock.

Trigger/Impulse Customers

These customers act on spontaneous urges, and can add 40% much to your bottom line despite being 10-15% of traffic. If you have interesting gifts you can display on an eye-catching displays, you can make a real winner here.

Now that we've covered the five customer types, let's explore how to put this segmentation into practice in your daily operations.

Implementing segmentation.

Once you are used to this method, it shines in its simplicity as you do not need to worry about demographic models, age or income.

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Why make a stocktake sale now?

POS SOFTWARE

Why have a stocktake sale

A stocktake sale is a promotional event designed to move excess, slow-moving, or outdated inventory directly after your annual stocktake. Retailers throughout Australia use these sales to convert stagnant stock into cash. You will now notice increased promotional activity, both in-store and online, as businesses compete to offer attractive deals. Hopefully, now you are or have completed your annual stocktake. While the paperwork may be nearly finished, this period presents a unique opportunity: to make a stocktake sale. It can help you clear out surplus stock and get some cash into the business.

A stocktake sale is not merely a seasonal tradition; it is a practical, results-oriented strategy that delivers proven and measurable business benefits.

The Strategic Timing of a Stocktake Sale

Launching a stocktake sale immediately after your inventory review is a highly effective approach for several reasons.

First, consumer expectations are heightened at this time of year. Shoppers are now seeking bargains. They are driven by widespread advertising that highlights stocktake sales offering significant discounts. By aligning your sale with this demand, you can drive increased foot traffic and capitalise on consumers’ readiness to spend.

Second, your inventory data is at its most accurate immediately following a stocktake. You have precise information on which products are underperforming, nearing expiry, or simply occupying valuable space. Now you can make the best decisions with the best information.

Third, clearing out slow-moving stock frees up capital and shelf space, giving you a significant boost to cash flow when we all need it to pay the bills coming now for next year.

Tips

A good stocktake sale should be short and limited to create a sense of urgency among customers. Limiting the duration and availability of your stocktake sale can make it more appealing and exclusive to customers. Your regular customers may become suspicious if you go on for too long.

Promotion is inexpensive and easy to accomplish. All you need is a sign on the window and a stand with the goods in your shop. You don’t need to spend a lot of money or time promoting your stocktake sale. Use simple and effective methods. If you have a social media account for your business, you can use it for free to promote your store.

Conclusion

Making a stocktake sale is excellent to clear old stock, boost sales, and promote your business.

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 

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How to Create a Memorable Company Image for Free

POS SOFTWARE

AI-generated retail marketing image
AI-generated retail marketing image
AI-generated retail marketing image
AI-generated retail marketing image
AI-generated retail marketing image
AI-generated retail marketing image

 

AI art generators have revolutionised how retail shops create professional, eye-catching marketing images. Today, any retailer with no graphic design experience can design custom visuals for free. Whether you want to update pamphlets, POS displays, or social media with unique, on-brand images, AI art offers a practical, accessible solution as creating professional, eye-catching pictures for your retail shop’s marketing can now be done for free, as today’s AI art generators make it possible for small business owners to design custom visuals with no graphic design background required. If you’re looking to refresh your pamphlets, POS displays, or social media with unique, on-brand images, AI art is a practical solution you can start using straight away.

Recently, I needed images for a POS Solutions pamphlet. Despite having no artistic background, I was able to create several professional visuals in minutes. See above. I liked them all, so I will leave it to our marketing guy, Garth, to decide which one, if any, to use.

Now I’ll share my process and tips to help you do the same for your business.

To get started, you need two things: an art prompt and an AI art generator. The generator takes your written description, known as a prompt, and transforms it into a high-quality image. Best of all, you can use these images commercially for free. For retailers, this means you can easily create pictures that match your shop’s personality and brand.

I decided on Flux, which is free, but it requires some technical skill to set up, and it also requires a high-end computer. But there are many others now free that can run on any computer. I suggest looking at ChatGPT and Grok, both of which make lovely images for free.

It is easy to do, write your image prompt, which is 

Draw "what you want to have an image of"

and wait.

 

Here are some image prompts that I use for you. These are for you to experiment with 

**Bauhaus Functionalism**    An ultra-realistic image re-envisioning the POS Solutions logo through a stark Bauhaus lens. The logo is constructed from fundamental geometric shapes using primary colored glass and polished chrome. The 'P' is a red circle and rectangle, the 'O' a yellow circle, and the 'S' a series of blue curves, all rendered in smooth, solid-colored glass. The "Solutions" text is built from thin chrome bars. The sculpture is placed within a minimalist architectural space with bare concrete walls and a simple grid window. The lighting is stark, functional, and direct, casting hard-edged shadows, reflecting the movement's emphasis on form, function, and industrial modernism.
 

**Gothic Obsidian**    An ultra-realistic, high-resolution image of the POS Solutions logo as a monolithic sculpture carved from polished black obsidian and smoky quartz. The acronym "POS" features bold, heavy forms, with the stylized 'S' elegantly overlapping the 'O' in a fluid, obsidian curve. Above it, two italicized bars are chiseled from the same dark crystal. To the right, "Solutions" is etched in a finer, translucent smoky quartz, while the "Smart software" tagline is subtly engraved in matte grey slate. The entire sculpture rests on a cold stone floor within a vast, dark cathedral interior. Dramatic, high-contrast chiaroscuro lighting, reminiscent of a Caravaggio painting, streams from a distant stained-glass rose window, casting long, colorful shadows and highlighting the sharp, reflective edges of the obsidian. The mood is somber, epic, and reverent, blending corporate form with ancient gravitas.

Render the POS Solutions logo as an ultra-detailed, hyper-realistic glass sculpture, with "POS" crafted from deep navy blue transparent crystal, each letter bold and heavy. The stylized is enlarged and curves gracefully over the its surface polished to a high gloss, refracting light in intricate, gem-like patterns. Above the  two thick, italicized bars, also in navy crystal, are sharply beveled and highly reflective. To the right, "Solutions" is depicted in a thinner, elegant, sans-serif font in translucent navy crystal, while beneath it, "Smart software" is rendered in a soft matte grey crystal. The logo is set against a softly blended pastel background, with gradients of blue and pink, and is surrounded by vibrant, prismatic shadows and highlights. Studio lighting accentuates the reflective and refractive qualities of the crystal, creating an atmosphere that is elegant, dreamy, and technologically sophisticated.
 

Modify each by removing POS Solutions and replacing it with your shop name, the brand you are promoting, etc. 

An exercise I find helpful is creating something you like, then asking the AI, 'Here is my prompt, make it better,' and seeing what it comes up with. If it is not what you want tell it so and ask it to redo. 

Once you’ve created your images, use them across your marketing materials, eg pamphlets, social media, website banners, or in-store signage. Consistent, original and high-quality visuals help your shop look professional, making a real difference in how customers perceive your business. Google ranks them well, as each image is original. Google likes original material.  According to Shopify, retailers using original images see up to 30% higher engagement rates.

Try out the example prompts above, and see how easy it is to create stunning visuals for your retail business. 

If it all seems a bit too hard, please let me know, and I'll create some images for you. I have to have something to do with my retirement.

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director of POS Solutions, a leading point-of-sale system company with 45 years of industry experience, now retired and seeking new opportunities. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 

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Marketing your end of financial year sale

POS SOFTWARE

Marketing your end of financial year sale

Australia's end-of-financial-year (EOFY) sale is the second biggest retail event of the year. It will drive $10.5 billion in consumer spending.

Retailers must take advantage of this shopping surge and the clock is ticking. The EOFY sales have already began, so you have a narrow window to attract bargain-hungry consumers looking for bargains and tax-deductible purchases.

Why EOFY Sales Work: Four Key Drivers

Tax Refunds Create Spending Power

Many Australians anticipate tax refunds, providing extra disposable income during this period.

Accountants Drive Purchase Urgency

Accountants to maximise tax deductions often advise clients to make purchases NOW before June 30.

Instant Asset Write-Off Deadline Pressure

Businesses face the urgency to invest before this year's deadline expires.

End-of-Year Financial Pressures

Companies offer significant discounts to improve this year's financial figures. They also need to generate cash for EOFY expenses.

Research shows that 71% of Australians plan to shop during the 2025 EOFY sales, a significant jump from 38% in 2024. Cost-of-living pressures and a growing aversion to full-price purchases drive it.

Planning Your EOFY Sale

Here's how you can make the most of the 2025 EOFY sales season:

Inventory

Review your stock, focusing on items that have been sitting idle. These can be used as loss leaders to draw customers in. Deadstock drains your cash flow and consumes valuable shelf space, so the EOFY sales period allows you to convert this liability into revenue. Our POS software offers tools to help identify this old stock—check out our training video for guidance. I suggest working department by department to streamline the process.

Consult Your Suppliers

Reach out to suppliers for insights and promotional ideas. Many are budgeting for the year's end and offer deals to help them shift stock now rather than count it later.

Research Competitors

Analyse what other retailers are doing to increase their EOFY sales. Just looking can spark inspiration and help you differentiate your offerings.

Discounts

Instead of straight discounts, consider bundling slow-moving items with popular products to increase overall sales.

Crafting Your Strategy

Leverage the following tactics to stand out during the 2025 EOFY sales:

Internet sales

For the items available on the EOFY sales, it's often harder to buy online as a shopper needs to look at and assess the item. The ARA above notes a drop in online shopping intent (down 11 percentage points to 44% in 2025), so expect more shoppers to hit your stores this year.

Discounts

Use dead stock as loss leaders to entice customers. Simple displays of discounted items at the front of your store can drive foot traffic. With 26% of Australians (6.1 million people) planning to participate in these sales and 37% intending to spend more than last year, there's a clear appetite for bargains.

Business Section

Create a dedicated section in your store for business-related items that may be tax-deductible. Highlight these products as savvy business shoppers want to claim deductions on work-related purchases. Label this area clearly with signage to attract attention.

Promote Your Sale

Use in-store signage to build excitement and encourage immediate action.

Conclusion

The 2025 EOFY sales period offers an opportunity, with 71% more shoppers ready to spend. Start implementing these strategies today—review your dead stock, contact suppliers for promotional support, and create your business tax-deductible section. With only weeks until June 30, early action is now required. This is some basic, sample markdown.

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director at POS Solutions, a leading point-of-sale system company with 45 years of industry experience. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 

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Boost Your Easter Sales: Strategies for Retailers

POS SOFTWARE

Let's talk Easter. It's almost here; frankly, too many shops leave money on the table during this peak trading period. It's a shame if you look at the splurge forecast's potential for Easter this year. Potential doesn't pay the bills. Making the most of Easter isn't about luck; it's about smart, decisive action based on facts, not guesswork. Do something to capture your share of the Easter spend!

The Easter Spending Reality: Know the Numbers, Then Act

Before we talk about strategy, could we clarify the fact? The Australian Retailers Association (ARA) and Roy Morgan have laid out the landscape for Easter 2025.

"According to data from the ARA and Roy Morgan, 6.2 million Australians are planning to use the Easter break for DIY projects around the home. Nationwide spending for this sector is projected to increase 27 per cent year-on-year to $6.7 billion."

While shoppers might be watching their wallets overall, they plan to spend. Your job is to align your shop with where the money is going.

Everyone is talking about the fact that Easter goods will be dearer in 2025 than last year. We can't do anything about it, but please be ready to answer people if it comes up. I doubt it will be hard to explain as they know about this problem unless they live under a rock.

Figures show that, on average, shoppers will have to spend about 9.5% more on their Easter chocolates than on Easter 2024. Interestingly, Darrell Lea, the brand of many of my customers in the market, has no price from what I could see.

Common Easter Retailing Mistakes (And How You'll Avoid Them)

Based on my experience working with countless retailers, here are the critical errors I see businesses make year after year during Easter. Avoid these, and you're already ahead of the pack.

Mistake 1: Ignoring the Data & using gut feel

Too many retailers rely on gut feelings and/or memory without checking the facts. That's just lazy. Do some research, particularly on food and chocolates. Your stocking decisions must reflect this reality.

Action

Dive into your Point of Sale (POS) system. Run reports like "Top Selling Items" or "Sales by Category" for last year's Easter period (use the two weeks leading up to Easter Sunday). See what is sold in your shop! Don't guess, but know!

Action

Use this data and the 2025 spending forecasts to place your orders. Look at proven sellers in the key categories (treats, DIY). Don't forget small items like themed decorations, small gifts and greeting cards. Put them where they will be noticed.

Mistake 2: Being Invisible

Potential customers will walk past your shop if people cannot see your Easter product. For Easter, they need an immediate, compelling reason to enter. Weak window signage or your generic display won't cut it. You must grab attention and scream to the world, "Easter products here!"

Action

Use bold, clear signage in windows and throughout the store. Announce your Easter specials, highlight key product categories (Easter treats, DIY supplies), and make your unique selling points obvious.

Mistake 3: Running Uninspired Promotions

Slapping a simple "10% off" sign-up is unimaginative and often erodes your margin. Customers are bombarded with discounts; yours must be more innovative and engaging to drive sales and increase basket size.

Action

Create an Easter Bundle.

Most of you have a loyalty program; use it!

Mistake 5: Flying Blind Without Your POS Data

It loops back to Mistake 1 above, but it deserves its point because it's fundamental. Your POS system isn't just for taking payments; it's your business intelligence hub. Failing to use its reporting tools before and during a peak period like Easter is like driving blindfolded.

Action: Deeply analyse last year's Easter sales data before ordering.

Need some ideas

See what worked last year in your shop

Go to Register reports.

Now pick "Top N Stock Sales for a Given Period."

 

Put in,, say,, two weeks before Easter 2024, and check them out

As these items worked for you then, they should work for you again this year.

Now look at:

-Top-selling products overall.

-Best-performing categories.

-Sales trends day-by-day (when did the rush start?)

-Average transaction value (can promotions lift this?).

Your Easter Success is 100% you.

Let's be blunt: Easter presents a significant opportunity. Whether you capture your fair share depends on preparation and execution.

Good luck, and make this Easter your most profitable yet.

Easter is a great day to shop in retail as the holiday season is short, but sales can be impressive.

 

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director at POS Solutions, a leading point-of-sale system company with 45 years of industry experience. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 

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Boost Sales with a Loyalty Points Sale

POS SOFTWARE

Pre-buying loyalty points

Loyalty programs are the most popular type of program today. They have successfully fostered customer retention and driven sales. What it is trying to overcome is that unless a person buys regularly from you, it takes time for them to accumulate enough loyalty points to make it worthwhile to use them. This allows people to purchase points that can be used now. It boosts sales as it functions much like a gift card.

What Does It Mean to Sell Loyalty Points?

Selling loyalty points allows customers to purchase points instead of earning them through spending. The points can be redeemed now. For example, a customer might use points as a discount to buy more points. Many large brands, such as airlines, Hilton, and Starbucks, successfully employ this strategy. With proper planning, it could work for you, too.

Key Mechanics of Point Purchases

Similar to gift cards, which many of you now sell, customers pay upfront for points that they can redeem later. Think of it as a top-up.

This approach would be convenient in industries where people visit infrequently.

Advantages of Selling Loyalty Points

Enhanced Revenue Streams

Selling loyalty points provides immediate cash flow.

Improved Customer Experience

Customers gain control over their loyalty journey. With its accelerated progress, it can be used immediately.

Competitive Differentiation

Offering point purchases sets you apart from competitors still using traditional programs.

Valuable Behavioural Insights

As the points go to the actual buyer, a gift card goes to the buyer, making it harder to track what your customers want. This is a big plus as you can utilise the reports in the VIP section, so allowing better customer tracking.

Implementing such a system

Define Your Pricing Model

In this image above

$300 gives the customer $330

$500 gives $565

$1,000 gives them $1,150

I think it's too much, and I would suggest something like

$25 gives them $25

$50 gives them $52

$100 gives them $104

$250 gives them $255

The reason $25 gives them nothing better is that you do not want to encourage people to buy these points just to get a discount. Additionally, as is typical in such schemes, large purchases often result in a slightly worse deal than the $100.

Integrate with Your POS System

With our modern POS system, you can simplify point sales by:

  1. Automate point issuance upon purchase
  2. Syncing inventory with redemption options
  3. Tracking customer purchase/redemption patterns

There is no reason why you cannot experiment with offers like “Double Point Days,” which many retailers use.

Communicate Clearly

  1. Use in-store signage to explain how it works. No point in having it if no one knows bout it.
  2. I could see how someone like a barber could use it to send out targeted offers like “Need 50 more points for a free haircut? Buy them now and save $15!”
  3. Train the staff to explain the program’s value during checkout.

Written by:

Bernard Zimmermann

 

Bernard Zimmermann is the founding director at POS Solutions, a leading point-of-sale system company with 45 years of industry experience. He consults to various organisations, from small businesses to large retailers and government institutions. Bernard is passionate about helping companies optimise their operations through innovative POS technology and enabling seamless customer experiences through effective software solutions.

 

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How 1,500 Australian Newsagents lose Customers

POS SOFTWARE

 

As Australia's number one newsagency software provider, I believe we found while recently updating our marketing list that we were shocked to discover how many Australian newsagents hadn't claimed their free Google Business Profile (GBP). Out of an estimated 3,000 newsagencies nationwide, we estimate that less than half have one. That is a horrible statistic.

Now, I have spoken about this many times.

This gap represents a significant missed opportunity for most newsagents, considering the sheer volume of online newsagent searches to find their location, almost all by customers looking to purchase something from a newsagency.

Although the figure is not released by Google, looking at our SEO package, it estimates that Australians perform over 55,000 searches every month for "newsagent near me" and "newsagency near me". As I stated, most of these searches customers use to direct them to a newsagency to buy something. Yet, approximately 1,500 newsagents are missing out as their potential customers will never find their business. What these customers will see are other newsagents. 

Why go to all the trouble of making your shop the best if no customers come?

What Is a Google Business Profile?

A Google Business Profile is a free tool that puts your newsagency on Google Search and Maps. It displays essentials like your location, hours and phone number.

Why It's a Game-Changer for Newsagents

Boosted Visibility

Show up at the top when someone searches for a newsagent nearby. Look at the image above.

Trust Factor

A polished profile with photos and reviews makes customers more likely to choose you.

Local SEO Edge

Climb higher in local search rankings with a well-managed profile.

Smart Insights

Access data on how customers find and interact with your listing.

It is free and low-effort. You can set it up in under 30 minutes.

Turning Losses Into Gains or The Real Cost of Inaction

If you do not have one, with 55,300 monthly searches for newsagents and only half of them visible online, each newsagency gets around 40 monthly searches on average.

Now consider this.

Lost Revenue Impact

No Google Business Profile means missed foot traffic. Say an average sale is $25. If half of those people were coming to buy, that is, 20 customers a month, they should have picked up. In dollars, that would be $500 a month; those newsagents have lost $6,000/year plus possibly much repeat business from those 20 people.

How to Set Up Your Google Business Profile in 5 Simple Steps

Claim Your Spot

Head to Google Business Profile

  1. Search for your business.
  2. If not, create a new listing.
  3. If it is there, check that you have claimed it; if not, claim it.

Add Your Details

Enter your business name, address, phone number, and hours.

Pick categories like "Newsagent" or "Lottery" to match customers' searches.

Show Off with Photos

Use your smart camera to take a few clear shots of your storefront and products. Add them to your profile; this is important as profiles with photos get 42% more direction requests.

Stay Active

At least once a quarter, go into your profile and update it.

Claim Your $6,000: How You Can Win with Google Profiles

With 55,000 monthly searches up for grabs and half of Australia's newsagents missing out, the time to act is now.

Claim Your Profile Today, its free!

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