This is our cash register. If you look at the screen, not the girl, it is from a publicity shot that we did what you will see is buttons all over the screen. Also, every one of them is user-definable. What this means is that you can change them, or move them to match exactly what you want it to look like.
The best and most important area in the shop to install security cameras is at the point of sale as that is where the cash is located, so that is where most fraud takes place.
Integrating your video surveillance with the POS system makes a lot of sense. This example shows a skimmer being installed by some shop thieves. Your staff may not be involved in the fraud at the point of sale. This fraud took three (3) seconds. Nothing would show here on the computer if the cameras had never been installed on the tills, it would never have been found.
This is a bit exceptional; as most of the fraud involves actual transactions. Typically a brother of a staff member buys a $30 book, and it gets rung up as a $5 remainder book.
With a camera, you have a video record of each transaction, the customer and the operator. So you can provide evidence that can be used to confirm the point of sale software. This is always a problem if the matter requires verification. For this, you need video e.g. you often hear this remark in court "The computer said that I did it, but many could have done it.." or "I gave you a $50 and you gave me a $20, okay the computer said $20, but I gave you a $50."
The computer can and does give you alerts e.g. high dollar amount and other dubious transactions which can alert you to possible fraud. At the very least, it can enable you to identify common mistakes or misunderstandings that can be corrected with additional training.
Also just the fact it is there has been shown to reduce theft.
If your system is not integrated then the archived video needs to be searched by date and time, which is slower and a pain.
PS if you want to extend what the cameras can do e.g. facial recognition analytics to identify known individuals; counting analytics to ensure that occupancy limitations are not exceeded or demographic analysis we could do that too.
PosBrowser has launched a new facility for you and your clients. We now offer a Zip Pay payment type directly built into the PosBrowser register. This week we were joined by Andreas Collier from Zip pay to discuss and demonstrate how easy it is to setup and use as well as answering a bunch of question you may be interested in hearing.
Watch the video and see what you think.
Also as a special offer to PosBrowser user, Andreas will personally handle the process of getting your ZIP PAY account activated and the details you will need for integrating ZIP with PosBrowser. Just contact him via email [email protected]
If you find this video helpful or you have any question please reply in the comments. Also check out our blog often to see what the next webinar is going to cover in our weekly sessions or make a suggestion for a topic you'd like to hear more about.
What they do is they walk out and abandon their purchases.
Here is a cheap and effective way to make more tills. With our system, you can have several tills on one computer. So all you need is another till on your existing system. It is also great as you make one person responsible for one till so making it better for reconciliation.