Point of Sale Software

Digital publication

POS SOFTWARE

A digital publication is an adapted version of a printed publication that you access on-line and paid through subscription, donations or advertising.

In Australia, the Morning Bulletin in Rockhampton, Queensland is the only digital newspaper circulation currently audited.

Probably this is why on their website you can see a stress on the digital publication.
http://www.themorningbulletin.com.au/

its paper circulation is
18,474 Mon - Sat#
25,296 Sat#

Interestingly though the sale of digital editions is small as “the Morning Bulletin reported 14 sales of its weekday digital edition in the three months to June and 26 sales on Saturdays.

The most it has sold since July last year was 26 copies on weekdays and 40 copies of Saturdays.”

Do the math’s yourself!

The major publishers where do they think they are going?

POS SOFTWARE

http://www.pwc.com/

PricewaterhouseCoopers who I know of as a huge accounting firm also are one of the largest advisory consultants in Australia. They claim that they do work for 90 of the ASX top 100 listed companies, 704 companies of the IBIS top 1,000 and many federal and state government agencies this includes the newspapers and magazines companies.

So I think you will find this interview address interesting too, as I did. Please click here to hear him.

Interview by Paul McNab Industry Leader Technology and Entertainment & Media

What I noticed is he is talking of newspapers as being progressive with their move to online and advertising. There is nothing about what we would call newspapers.

 

To me, the most interesting part of this report is the economic section which you will find here.
 

Note where it states the biggest newspaper companies revenue is advertising which is they expect to grow by 3.5% yearly.

Conversely, the estimated circulation revenue growth that concerns us is only at 1% a year mainly as they see the discounting as slowing down, circulation steady and cover prices going up. This is sort of what we have seen. To us, steady is acceptable although obviously, a strong growth would be nicer.

This reinforces the message I heard at the last ANF conference. We certainly need the publishers but we must realise that they are gradually growing in a different direction to newsagents and newsagents to grow are going to have to move elsewhere.

I think you can take this interview and report as what the major publishers think! Enjoy!

HWT subscription setup

POS SOFTWARE

If you are a newsagent, do deliveries for News Corp and have posbrowser please do the following immediately. If you have problems in setting up any of this up please contact our help desk AS SOON AS POSSIBLE.

Firstly you should have already the task scheduler set up for your XChangeIT sales data collection this is done so proceed. If you don't please go to the document on installing XChangeIT sales data in the help section in Posbrowser or call our support desk.

Now click on

Customers
Customer Reports
Data Transfer Tab

Click the Automate Values tab and set these options

 

More details are available on request
 

Regards

Regards,
Phil Doensen
National Support Manager
POS Solutions Australia Pty Ltd
Ph. (03) 9597 7222
Fax. (03) 9532 2778

Queensland Retail Newsagent of the Year

POS SOFTWARE

Our warmest congratulations go to two of our clients.

 

Warrick Hosking at newsXpress Gympie for winning the Queensland Retail Newsagent of the Year. I spoke to him and told me that he is very happy about things are going, no wonder as a short time ago he won the ACP connections award. I remember when he also won the 2006 ACP recognition of excellence award.

The runner-up was also our client Mark Shelley Petersen from newsXpress Sarina. I am not surprised as Mark as very progressive. That is why he was put on the trial for GG online returns.

Chaser's Grumpy Newsagents

POS SOFTWARE

This one is really funny. Also while you are watching figure out what you would do if such a client came into your shop.

 

Update: 6/09/2018

Video removed but check out "Chaser's Grumpy Newsagents" on youtube

 

Xchangeit sales data in 2007

POS SOFTWARE

Xchangeit sales data is to us both positive and negative.

It is bad that a significant number of our clients are not sending sales data! There is no technical problem, it is just a high percentage are either not bothering or deciding not to send the sales data. I intend to check on everyone of my relevant clients this week to find out why they are not sending data.

On the other hand, the good news is our sales data is extremely good. It has been described to me as the best. This is clearly an excellent result.

As I stated earlier according to my calculations we now have enough sites sending good sales data that magazine producers could send every day reliable estimated daily sales with just Pos Solutions clients.

That Xchangeit is not doing it now is hurting the entire industry. It should be a priority in the industry to send each one of these publishers free this data AS SOON AS POSSIBLE.

Message from, Group Newsagency Supplies (GNS)

I wanted to give Newsagents the heads up re the GNS Diary Promotion this year. We have had an enormous response to initial orders and have already sold significant amounts above last year. Our suppliers have been fantastic in keeping up with our demand thus far, however stock will run out so please check your requirements daily, as you start to sell through. Our main diaries are now on the cash & carry floor for you to buy as required, but don't forget if you have a Diary order already processed for a latter pick-up or delivery, as you do not want to double up. If you are not sure please ask any one of our staff who will help.

Regards
Jason McLeod

Business marketing

Hi guys,

Neil Chandler from NEWSINK asked me to write up a doco on business pricing, and a letter that I used at my shop to attract business customers. I have put together a document with what he wanted about business pricing. I would love any feedback you might have, anything I might have missed or anything that is a bit vague.

I also attached the letter I used to attract business customers to my newsagency at Toronto. We walked around to about 300 businesses and out of that, got 65 new business accounts, within a month! I gave each business a copy of the letter, an application form, and a copy of the latest NewsInk flyer. I just thought you all might be interested as well.

Thanks a lot,

Garth Brennan

Senior Newsagency Support

POS Solutions Australia, NSW Office
G2/64 Talavera Rd
North Ryde NSW 2113

Ph: (02)9805 0055
Fax: (02)9888 8319
Email: [email protected]

Please click the following details for the actual documents.

Business letter template.dot

Business account application template.dot

Creating a business discount structure.pdf

Roy Morgan survey on newspaper and magazine readership

Roy Morgan Research has just released their current survey on newspaper and magazine readership in Australia. Unfortunately for us they do it by readership of the printed material. Still its results are surprising as they are down which is different to the others surveys which are reporting them as steady.

In newspapers they show most newspapers readership down especially in Tasmania and South Australia.

The result in this survey in magazines is also disturbing as the big category in circulation - women magazines are down. I know that at a user meeting recently some clients reported that women are changing their taste in magazines. So this might explain why categories like home, Epicurean and Gardening are up. Since these are dearer magazines, it probably offset much of the decline in the woman’s category at the till.

Overall since the movements in circulation are small I doubt it affects us much but since Roy Morgan Research is the most influential it will effect the advertising dollars but that is not our worry.

HWT subscriptions data

News Corp has just completed their tests on home delivery data using our DOS system and finally the latest changes were successful as they achieved the required results.

Considering how long this has been going on, I felt like screaming hallelujah, hallelujah, hallelujah!!!!!!!!!!!

What I liked is that News Corp unlike other vendors recognised the work we put into the project and thanked us for that effort. They should also thank both Arie at McKinnon Newsagency and David at Dundas Place Newsagency as both were patient and helpful during the tests!

In retrospect, the changes were not that big, it is just that no-one was sure of what was needed. So we jumped forward a step and then discovering that we need to go back as the step we need was in a different path. That is the trouble when you are doing new stuff.

Naturally, HWT want these changes available to all the POS Dos users so we are going to have to add these changes into the existing system. Since we need to update every DOS system we have to make sure that it is 120% correct. So it will started to be shipped early October.

Then you should start to see better subscription data coming from News Corp.

Met tickets

POS SOFTWARE

I went today to a meeting to discuss getting the new smartcard tickets for Victoria’s Public Transport network into newsagencies. This will soon replace the current metropolitan ticketing system, Metcard, as well as V/Line tickets for trains and coaches, and ticketing on major bus lines in Traralgon, Moe, Morwell, Ballarat, Geelong and Bendigo.

I do confess that when I heard Bill Express dropped out because of the low margins offered, I thought what is the point of all of it? So I went in with low expectations. That was good. If I expect little I am rarely disappointed. The only reason I went is that I have to go as for many of our clients these transport tickets are important. So off I went.

When I came to the meeting the VANA representative was there together with the ANF representative who had sent their transport expert down from NSW were waiting. We started the meeting and as always my competitor came late again.

Now as explained to us these products are a bit different to the existing system. You don’t buy a ticket that the consumer gets is a smartcard. Instead of a consumer buying a ticket for $9 for the day, they put whatever they like on the smartcard say $50, and whatever trip they make, the transport authority takes off the fee owing for that trip. You see here one of the main advantages to the transport authority immediately is fewer consumer transactions. Here they are doing instead of five transactions, one transaction. Hold that thought!

Whether it will be used for other types of transactions is unclear but probably it will also work as a smartcard. If so it will be directly competing with the new Telstra and NAB system coming out early next year which works through VISA. That one much swisher as all the consumer does is wave their mobile phone over a merchant’s contactless reader. Yes soon our mobile phones will be a VISA card.

Once the meeting started we ran though the technology needs. They offered us several choices. The one that we preferred is the direct link into the P.O.S. software. All you do is call up a product in the cash register, put in a price and our software handles it just like any other product. The delay we were told would be somewhere between .3 to 1.5 second. I like the idea of having a hotkey that when you press on the register and $20 goes into the smart card.

Soon however the meeting drifted to the financial issue! Note this is all early days and it could all change tomorrow but at the meeting they stated they wanted daily sweeps of the merchant’s bank account. Also, the proposed margins were going to drop for Met tickets from about 4.8% a transaction to 12 cents. I think it is a much higher drop than that! To quote my example above merchants now make 5 commissions at 0.44 for a $9 transaction =$2.20 now they make 12 cents.

I was thinking to myself, is it any wonder Bill Express pulled out? However, this question is not for me but my clients individually to decide.

Anyway if you want to know more details check out their site.
http://www.myki.com.au/

Magazine daily sales with Xchangeit

POS SOFTWARE

I went into a client to discuss some points. While there a representative of a magazine the newsagent handled arrived. Since he knew the person well, he introduced me knowing that I would find it interesting. So during the conversation, I brought up a letter printed in National Newsagent from Peter Webster the editor of F&B.; Much was confirmed although the business of sending it by mail to newsagents was considered to be over the top.

Coming back, I decided to look at one of the complaints by Peter Webster. He states the magazine has to be completed by late May, to be released in late June and no figures of what was sold will be available to the publisher of the magazine till late September. He wants the figures earlier.

These figures they cannot get it out of supermarkets the figure partly as the supermarkets probably will not take them and partly I think only network get the sales data from supermarkets. This to some extent makes them more important to newsagents as if the public want this magazine they have to come to the newsagent.

Now only a small percentage of newsagents are sending sales data. Much of it is subject to major criticisms by the data analysist because of its low quality. Something we have been talking to them at several meeting recently.

So I decided to do some research by doing a simulation. Now say we have out of 3,600 various sized newsagents, 200 newsagents again of various sizes are sending decent data every day.

What would show the sales estimate for a magazine per day based on Xchangeit sales data over 12 years. In the following charts you can see the results for yourself.

The average error plus or minus is in blue.

The Yellow line shows within 20% accuracy

Pink line shows within 10% accuracy, which is fine for an estimate.

Assuming a typical newsagent sells one copy of the magazine a month. This is a questionable magazine to handle anyway but for the sake of completeness I did it.

The average error in the supplied sales data to the publisher was about 33% overall. So the publisher could know here that his sales a month is somewhere between 2520 to 4680. It is certainly is better then getting nothing.

It looks like this over a 12 year period.

 

Redoing the calculations assuming a typical newsagent sells five copies of the magazine per month

The average error in the supplied sales data was about 13%. As you can see the figures here are quite reasonable. Half the time he is getting figures within 10% of the actuals daily and almost always within 20%.

Assuming a typical newsagent sells ten copies of the magazine per month

Now our average error in the sales data to the publisher was about 9%. You can see how we are okay.

After ten a month it does not matter as we are close to 100% accuracy anyway.

Note I have assumed here that there is no magazine decay (the sales decay is the fall in magazine sales after release date) which would actually improve the figures. Because you can see here as the sales go up the accuracy increases.

As this analysis shows there is no reason with the existing technology and systems in place the industry cannot supply the figures these small magazine publishers require. Why is it not done now because it is hurting the industry?

Myra Attwood

It is with great sadness we recognise the passing of Myra Attwood of Murrumbeena Newsagency on the 27th August 2007. Myra was the wife of John, who has been the newsagent at Murrumbeena for 53 years, manager prior to that and paperboy before that.

A greatly respected member of the newsagency community.

Myra and John installed the love of the newsagency industry into three of their sons, who are also respected newsagents.

-Colin Attwood of Murrumbeena Newsagency – 22 years
-Greg Attwood of Ashburton Newsagency – 9 years
-Gerard Attwood at Keysborough now Sorrento Newsagency – 11 years

Myra’s dedication to work, in order that the nine children could be fed, privately educated and generally provided for, was prodigious. An indelible image for all the children would be of their mum and dad sitting at the family home of 50 years in Malvern East and ploughing through the paperwork. One part of the administration was to maintain 1,000 customer accounts manually, to give you a picture of this, if the Sun News Pictorial rose by 3 cents, every account would have to be altered in a few different places and re-calculated. John would call out the details from the ledger and Myra would type it up. Myra will be dearly missed.

VANA would like to extend its deepest sympathy to John, Colin, Greg, Gerard and families.

A Requiem Mass for the repose of the soul will be offered at Holy Eucharist Catholic Church, 1242 Dandenong Road, Malvern East on Monday September 3rd 2007 at 11am. This will be followed by a Private Burial.

Darrell Lea Chocolates

Eleven years ago I called Darrell Lea Chocolates on behalf of Hampton Newsagency to get an electronic price list. I was told no, no, no. We don’t do it! I told them that “They were very nasty Luddites who could not care less that their franchiser’s would have to do a lot of useless work in entering their stock into the computer system.“

Finally now they are supplying it electronically too.

For this and other supplier files please visit here

Tightass bookworm in a newsagent

This one is so true. As a kid I remember my Mum chasing a person out of the shop with a comment that he should go to a public library.

[youtube]VTr3iCBDRac[/youtube]

The caption saids "Every few weeks this man comes into our newsagent and leaves without having buying anything. My husband has made this compilation of him -- watch the clock!!"

You can write a comment here.

http://www.youtube.com/watch?v=VTr3iCBDRac

Posbrowser training August 2007

POS SOFTWARE

USER GROUP MEETING
WESTERN AUSTRALIA
POS BROWSER 11TH SEPTEMBER 2007

TOPICS TO BE COVERED - MORNING:

Stock System
Returns
Stocktaking
Automatic Ordering

TOPICS TO BE COVERED - AFTERNOON:

Help Documents
Reports
General System Usage
Dissection Family Classes
Barcode and Invoice Files
VIP system
Customers, Subagents
Internet / Computer Security

Start time is 9.00am sharp with breaks throughout the discussion periods for questions with tea & coffee served. A light lunch of Sandwiches will be provided with Tea and Coffee served at around 12.30 pm.

VENUE
Metro Hotel on Canning
61 Canning Highway
South Perth WA 6151

RSVP Friday 7th September 2007

Thanks and Regards,
POS Solutions WA

Office: 08 6364 0578
Fax : 08 6210 5980

DOS TRAINING Aug 2007

POS SOFTWARE

USER GROUP MEETING
WESTERN AUSTRALIA
POS DOS 4TH SEPTEMBER 2007

TOPICS TO BE COVERED - MORNING:

Stock System
Returns
Stocktaking
Automatic Ordering

TOPICS TO BE COVERED - AFTERNOON:

Help Documents
Reports
General System Usage
Dissection Family Classes
Barcode and Invoice Files
VIP system
Customers, Subagents
Internet / Computer Security

Start time is 9.00am sharp with breaks throughout the discussion periods for questions with tea & coffee served. A light lunch of Sandwiches will be provided with Tea and Coffee served at around 12.30 pm.

VENUE
Metro Hotel on Canning
61 Canning Highway
South Perth WA 6151

Please fill out the form below and fax back to: 08 6210 5980 or send me an email with the details to: [email protected]

RSVP Friday 31st August 2007

Thanks and Regards,
Adam Davin
POS Solutions WA

Office: 08 6364 0578
Mob : 0417 174 691
Email : [email protected]
Fax : 08 6210 5980

New Idea is the Magazine of the Year 2007

Now that New Idea was named Magazine of the Year at the 10th annual Magazine of the Year Awards, presented by MPA, you might consider putting a banner or something around New Idea to show that it won this award.

I am sure that people will buy copies just because they won these awards if the know about it.

It also won the General Interest/News category, something I confess not to understand how it did that!

Runner-ups were
Better Homes & Gardens won the Home and Food section
InStyle the Lifestyle section
Australasian Dirt Bike the Special Interest section

If people know I am sure many will buy copies of these too.

Interesting survey

http://www.wired.com/science/discoveries/news/2003/05/58765#comments

A Deloitte Touche survey found that nearly three-quarters of all consumers in the US choose to read magazines even though they can find the same information online.

I am not surprised as I find it is much easier to read a sheet of paper then a computer screen.

Still the computers screens are getting better this is a report on one that it is ultra-thin and it can bent, twisted and even rolled up and still display crisp text.

http://www.wired.com/science/discoveries/news/2003/05/58765#comments