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Pos Solutions

Wholesale liquidation ** Flash sale

POS SOFTWARE

Wholesale clearance

 

If anyone is interested please let me know as we have about $12,000 worth of Hallmark stock from a former newsagent that closed down, in brand new condition that we want to unload. Any reasonable offer is acceptable. FOB Melbourne.

Hallmark cards

Hallmark Wrap

Hallmark Pens AFLcards

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ANZAC Day today

POS SOFTWARE

Please be advised that our after-hours and emergency support will be running at non-stop on ANZAC Day today. It is available both for urgent and standard calls.

 

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Easter Break

POS SOFTWARE

Easter greetings

We would like to wish everyone a safe and happy long weekend.

Our office is currently staffed by a limited group but our team is on call for all of your emergency Point of Sale Software needs. 

 

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Our survey for 2018 is now closed

POS SOFTWARE

Survey

I want to thank all the people that took part in our annual survey in 2018. 

Every year for the past 20 years we have been surveying our clients to see how we have been going forward. Its purpose is to see how they feel we performed. What I find very useful is that using it, I can see how we went compared to previous years, 

It is going to take me some time to process it, but so far we look overall pretty good in 2018. For those that know something about measuring customer satisfaction, I am pleased to report that our NPS is up slightly up this year and is now just over 40 which puts us well in the high group. That is pretty amazing as the average for an IT company in Australia is about -7.

So our customers are happy at least those that filled the survey are overall very happy with us 

Now I need to go through the details, and hopefully, this study can help us to find specific areas and technologies that we need to focus on in 2019 so that we can bring you more of what you need.

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Chinese Lunar New Year 2019

POS SOFTWARE

Here are the Chinese New Year lamps going on today on at Southbank  Melbourne.

Chinese New Year 2019

To everyone celebrating Chinese New Year, we’re wishing you happiness and health over the coming year!

It is the year of the pig! In Chinese culture, pigs are a symbol of wealth and good fortune. So we wish you luck for that too.

 

 

 

 

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Australia day 2019

POS SOFTWARE

My daughter holding up the Australian

 

Wishing you and your family a Happy Australia Day 

As always, we got hit with plenty of support questions, our clients get their moneys' worth. Fortunately, our support lines were all open today.

Update today on Sunday there were some problems in NSW with EFTPOS through Telstra other than that it is very quiet, so quiet its unnerving at POS Solutions 

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Another cheap attack on us

POS SOFTWARE

A competitor made another nasty attack on us, the last attack on us readers here may recall was to attack us as our prices were too low. Their solution was interesting, they raised their prices. 

Now they made some new claims against us. My first reply was ignored, so I made a second reply with this and took a screenshot here.

Reply to a complaint

When this was not published then I complained and asked that this attack be removed. Failing that if they wish to stand by this attack that my reply be published. It is after all natural justice that if you are attacked somewhere that you be given a chance to respond back at the place that you are attacked. Afterall we do have a Right of reply that "generally means the right to defend oneself against public criticism in the same venue where it was published" in a site that claims to be open.   

Both of these rights were denied bluntly.  So giving the readers the wrong impression that these claims are true. They are not, for example, I estimate that the savings in our XchangeIT could save a typical user of ours compared to a user of their system on XChangeIT, about $400/year in transport costs plus give our users a considerable saving in time and cash flow every month. These figures would be much higher if they are in the country. 

I ask that either this attack is removed or that my reply is published or that the site put up a notice that it is not open or fair.

How is it possible for you to have more newsagency clients, now then a few years ago? There were over 5000 then and now there are about 3500, where do your numbers come from?

If I add the number of systems you claim and the number that tower systems have and then add a few more systems, I get over 3500 which is impossible even if every newsagent has a computer system which is certainly not true.

> How is it possible for you to have more newsagency clients, now than a few years ago? There were over 5000 then and now there are about 3500, where do your numbers come from?

We have not released our numbers for quite a while for legal reasons so we are not making any claims up or down. When we did quote figures we did offer a mutual offer to a competitor for a  confidential audit of both our systems of the numbers to resolve this issue by a third independent party. This offer was rejected. Then we signed an agreement with them which included a clause that we would not quote comparisons so we stopped quoting figures at all.

>If I add the number of systems you claim and the number that tower systems have and then add a few more systems, I get over 3500 which is impossible even if every newsagent has a computer system which is certainly not true.

Yeah, this has been stated many times. You do not need to be Einstein to see the figures do not add up. They do not even make sense.

Let me say this, I know X the number of newsagents, I know Y the number newsagents I have and the figures some are claiming and in no way does it match X-Y.

 

 

 

 

 

 

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Best wishes for a wonderful 2019 New Year!  

POS SOFTWARE

2018 to 2019

It is hard to believe that 2018 is now almost behind us.  

While in my current role of director today, I spend more time behind the scenes then I used too, I can assure you that my dedication and drive to deliver the highest value product for our clients has continued and I would like to take a quick moment to share my thanks and gratitude to everyone I have had the honour and privilege to meet, work with, and interact with this year.

In 2018, we did over 220 major upgrades to our system, it is faster and more powerful then it is ever been. If you have not seen it recently you probably will not recognise it. Here are some of the notable changes we have done this year.

Software upgrades in 2018

We did over 17,000 support calls seven days a week, 24 hours a day. We never stopped working.

A customer satisfaction score (NPS) has continued to improve. Obviously what we are doing our clients like.

Personally, it has been a great pleasure to work with you.

On behalf of myself and from all of us at POS Solutions we extend our best wishes for the coming New Year and it is our sincere hope that 2019 will bring you joy and prosperity for you, your friends, family, and loved ones everywhere.

 

Bernard Zimmermann

Director POS Solutions

 

“In the New Year, you carry all the experiences of the past years and that is the greatest power of every New Year! This year again, you are less student and more master!” 
― Mehmet Murat ildan

 

I am going to say that I really like to read stuff like this. I decided that I will read about this more after coming back from my coach tours from vancouver

Howdy! I could have sworn I've visited this site before but after browsing through many of the posts I
realized it's new to me. Regardless, I'm certainly happy I
came across it and I'll be book-marking it and checking back regularly!

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Seasonal greetings to you!

POS SOFTWARE

From my family to yours I wish you, I wish you all a great season. 

It has been a pleasure getting to know you all and sharing your experiences.

Thank you all for your readership to this blog.

I know that every time, I come here I have learned something new and I have thoroughly enjoyed being with you as we share our love of technology.

 

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Inline 4 Cafe

POS SOFTWARE

Busy restaurant

I rarely do an article on one of our clients using our Point of Sale software unless it is exceptional, the Inline 4 Cafe is such a place. It has become a mecca of motorcycle riders and many other people. 

Plenty of bikes

It is partly owned by Carl Cox probably the most famous British record producer and DJ today and possibly in the world too. 

Carl Cox having a beer

So we were so pleased after they went looking at many restaurant and cafe software systems they picked our POS system. These guys wanted the best. This restaurant is often absolutely packed and they needed something that could handle efficiently the volume.

Here is some photos, if you are going past, I do recommend a visit. 

Our bar software

Cafe shop

 

Bar administration software

Cafe and shop software

 

Bike on display

 

Customer restaurant software screen

 

Restaurant software

 

Restaurant Cake stand

 

 

Front cafe cake software

Motor cycle racing team

Bar software

Bar areaBar area

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