Cloud Computing

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Cloud Computing

Why is my cloud backup taking so long?

POS SOFTWARE

 

One question, I get asked a lot is why does a cloud backup take so long?

The big problem is that the initial point of sale data is so big and there is a lot of data to back up.

There does not seem to be a pattern as sometimes it goes quickly and sometimes it takes forever. Part of the problem is that few SMB have commercial grade internet. So in my experience, the backup times are at least double the times quoted by the salesmen for cloud backups.

This seems to be what others report too.

https://www.cloudwards.net/how-long-should-my-backup-take/

So if you the most backup software says it's six hours for the initial backup. I would suggest you budget 12 hours.

After that many of the cloud backup software can take advantage that it has a copy and so only requires a smaller amount of time to send down, this is what we call sending the changes. How big are these changes depends on many factors including your software, whether you use encryption on your database (note you should not do this if you intend to use cloud backup which is a security issue to many people in itself), how much work you do and your cloud backup software?  Still, I would budget about double the quoted figure times quoted as a first level approximation.

All this is often not the problem in itself as the computer is just left on till its done what the problem usually is, is that while it is doing the backup the internet in the shop runs very slow. People complain that they cannot get an email, they cannot order and that if they are using EFTPOS, it does not work.

One option I do suggest is that you set your cloud backup to only work when the shop is closed say your shop runs from 6 am to 9 pm, have your cloud backup only operate between 10 pm and 5 am. This also has advantages as far as ransomware is concerned too.

Note most of our clients that use cloud backup software use it as an emergency backup to their regular backup. 

 

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POINT OF POINT OF SALE SOFTWARE - CLOUD BASE VS LOCAL DATA

Cloud point of sale

Cloud base is all the buzz now. What it means is that your information is stored on another computer and generally accesses over the internet.

As a company, we have no views on the subject but here is a discussion on some of the ramifications for point of sale systems.

Location

The big plus with cloud is that you can be anywhere as long as you have an internet connection you can access your information. It can be a convenient function particularly if you have several locations.

 

working on cloud point of sale

Budgeting

Cloud systems are generally easier to budget. A fixed fee sets much but not all the hardware and technical aid required.

The disadvantages are several.

Complex

A cloud system is more complicated. Generally, they are run a hybrid system which means they are both cloud and local.

Cost

The cloud is dearer as you need to purchase a good internet service. What we recommend an emergency internet connection as well just in case the primary internet goes down and/or a local computer to act as an emergency server in each location.

Security

If you access cloud anywhere for your information, it is almost sure that other people can access it too. You have very little control over how it is stored and where it is stored. You are looking at a legal issue this could be a problem. You have no idea what the cloud provider is doing with your data.

If the cloud provider closes now which I have seen then your data is possibly gone unless you have a backup. If you have a backup, it is generally a new installation to get you up and running if they close down.

Reliability

If something goes wrong with either the internet and/or the cloud provider, then there is often little you can do until they fix it. Now, these both generally claim about a 99.9% reliability. I think these reliabilities are greatly exaggerated What they mean here by reliability is no service, going slow often does not count in this calculation. But let us assume it is true, that means a shop running 363 days a year, 8 hours a day, then it will be down about 6 hours a year. If you have two locations say two shops or a shop and a warehouse, you can double this to 12 hours. If say you ran an average of 10 hours a day your shop and many of my clients would be running more then you could increase this by 25%.

Without emergency systems in place No internet = No business

This would not include going slow and going slow is a significant problem in a cloud. Come for example 6 pm in a residential area, when many people switch on cable TV to watch something, and all the internet in the area runs slow. Instead of processing in a register going beep, beep, beep, it goes beep (wait) , beep (wait) , beep (wait) . Queues are building up.

Speed

Cloud is slower however with our POS system because it uses a good quality SQL you may not notice the speed drop.

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Cloud backup

POS SOFTWARE

Many people today want to backup to the cloud.

The problem is that with the growing amount of information being created now everyday, its getting harder to store an emergency copy of their information. The problem of course is if they lose this information, they have no business.

There are several advantages to using cloud. The one I like most is that it can be done by an automatic “set and forget it” model so resulting in less operational and administrative management for data backup. I no longer have the problem of everyday going home with a tape.

Users of ours have two main alternatives for cloud, and I am not recommending either until our current trials are completed. The first is to use a commercial company like Microsoft onedrive which is $2/month,
There are of course many other excellent providers of cloud backup too that our clients use.

The other solution is to create your own cloud of which several good programs allow you to do. Two that I recommend you look at are.



goodsync

and

allwaysync


Both solutions automatically, whenever a file change in your backup directory put a copy of that file in a safe location which can be a wide range of devices.

Now when I come home from work, every evening I have the latest copy plus old copies of my information waiting for me.

 

Our smart software means Life is BETTER :-)