Point of Sale Software

Here are some Articles from the Blog Subject - Lotto -

Tatts Setup for the current changes

POS SOFTWARE

the lotto

Among all businesses operating in the retail sphere, efficiency and cost-effectiveness are of high importance. For merchants performing our Tatts Lotto barcode scanning, the integration has improved customer satisfaction by reducing checkout times, errors, and overall customer satisfaction.

This detailed manual will show you how to set up a POS system to scan barcodes for lotto transactions and secondary barcodes for customers who want payouts and digital wallet purchases. With our user-friendly setup process and comprehensive training, you can have the Tatts Lotto barcode scanning system up and running within a week.

What's Included

  1. Tatts Lotto Barcodes: This section explains how Tatts Lotto barcodes are structured and how their content can be read.

  2. Enabling Barcode Scanning: How to allow seamless barcode scanning into your POS System.

  3. Setting Up Stock Items: Detailed guidance on creating and configuring stock items for various lotto products, including assigning appropriate suppliers, dissections, families, and classes.

  4. Handling Payout Barcodes: Learn how to add and set up payout barcodes for Lotto Payout, Scratchie Payout, and Membership Reimbursement transactions.

  5. Lotto Product Code Reference: Access a comprehensive table listing the Scales ID and Pre-Paid Scales ID for a wide range of lotto products, ensuring accurate setup and efficient operations.

  6. Seamless Integration: Discover how to integrate the Tatts Lotto barcode scanning functionality into your existing POS workflow, maximizing productivity and enhancing the customer experience.

By following this guide, you'll gain the knowledge and tools necessary to streamline your lotto transactions, reduce manual errors, and provide a seamless experience for your customers. Embrace the power of Tatts Lotto barcode scanning and take your retail operations to new heights.

Here is what one of our customers told me "Since implementing the Tatts Lotto barcode scanning solution, our checkout times have reduced significantly, leading to happier customers and increased sales,"

Contact us today to schedule a demo and learn more about implementing this game-changing solution for your retail business.

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TheLott Integration Update

POS SOFTWARE

the lotto

For our clients who offer lottery through TheLott, we have an integration that can streamline your business processes. Integratiaon has been a real game-changer for our clients—making the selling of lottery tickets faster and more accurate.

Streamlining the lottery ticket sales process

Less Time, Less Hassle: The integration reduces the number of keystrokes needed to process a lottery ticket sale. That means less time your customers have to wait and fewer chances for errors to occur, which means less of a headache for you.

More Sales: The more straightforward to check out the transaction, the happier we all are, which can add up to more sales, period.

Accurate Records: Streamlined sales data means you can be pretty sure your inventory and financials are correct, giving you precise insight into your business's performance.

Valuable Customer Insights

But that's not all! The integration provides insights into your customers' shopping habits. Analysing the data collected through lottery ticket sales can help you better understand your customers' needs. I like that it can help you make better business decisions without data collection work.

Addressing the TheLott Implementation Changes

While the integration has been a resounding success, we recently encountered a technical hurdle due to changes in TheLott's implementation. Specifically, TheLott reused some product codes, which caused compatibility issues. However, we've been proactive in addressing this challenge.

Free Update to Resolve the Issue

Our team has worked diligently to develop and release a free update that addresses the problem caused by TheLott's implementation changes. This update should have been automatically deployed to your POS Solutions software, ensuring a seamless transition and continued smooth operation of the lottery ticket sales process.

What You Need to Do

If you sell lottery tickets through TheLott and use the integration, Ensure you have downloaded and installed the latest update. You can check for updates within your POS Solutions software settings.

If you have concerns, our support team is ready to help! Just give us a call.

 

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What the 2023 Lottery Corporation Financial Report states for My Clients.

POS SOFTWARE

the lotto

The Lotto is essential to many of my clients, so we are keen to read the latest financial reports of The Lottery Corporation, as are many others in the industry, as publicly listed companies need to release a great deal of information. What I am interested in is how their decisions impact my clients.

My key findings from the 2022 & 2023 financial report:

> Expansion of Online Presence

The reports provide limited details regarding specific information on their online sales. It does highlight that online revenue grew at a significantly faster rate than the retail distribution network. However, nothing in the 2023 report suggests they are placing more emphasis on digital market expansion rather than their retail distribution network.

> Stability in Agent Count

The number of retail agents remained unchanged at 7,200 in 2022 and 2023. This suggests that the company is not making any significant changes to its retail network, which is vital for my clients who need stability to make them confident to build their lottery business.

>Commission Payment Updates

One area where 2023 shines is its commitment to supporting its retail distribution network. Commission payments increased by over 20%, reaching over $604 million in 2023 - an impressive figure considering last year was listed as over $500 million in 2022. This demonstrates the organization's dedication to fostering long-lasting relationships with its retail partners, something I wish many other large agencies dealing with small retailers felt! The 2023 report emphasises that it's a plus that its agents get more.

Based on these figures, the average earnings of lottery agents rose from $70,000 in 2022 to $84,000 in 2023. 

Final notes:

I liked that the 2023 financial report from The Lottery Corporation states that they are committed to supporting its retail agents. You can find the reports I used if you want to read them here. If you do, please let me know your thoughts.

Disclaimer: The analysis in this blog post is based on publicly available financial reports. I am not a financial advisor, and I am not affiliated with The Lottery Corporation in any way. The information in this post is not guaranteed to be accurate or complete. 

Comments

Nice article!

There's one other thing you might want to mention to your clients since it can be confusing to their customers. Is that whenever daylight saving time with the changing the clocks, the closing times for games changed too. They need to make sure their customers are aware of the new times. We always get some that show up late and miss the game.

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In reply to by Laura Spears (not verified)

I hadn't thought about needing to let our clients know about the time changes with daylight saving for Lotto. In the past, we did sometimes have issues with people's computers showing the wrong time because of the switching over. Now with everyone on the net, this problem is basically fixed. But this is a really good point though, it makes total sense that we should pass that info along so people aren't caught off guard.

Really appreciate you pointing that out!

 

PS I am glad you like the article, and thank you.

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Tatts Lottery Barcode Scanning Slowdowns

POS SOFTWARE

the lotto

We have received concerning reports from our customers about frustrating delays when scanning Tatts lottery barcodes in our POS system. We have rigorously performed exhaustive diagnostics on our Point of Sale system, and our internal barcode retrieval is operating quickly, smoothly, and reliably. So we believe these problems are not from our Point of Sale software and they do not cause these delays. Instead, our troubleshooting and log analysis shows that the slowdown occurs when retrieving the barcode data from Tatts through the XchangeIT gateway. There may be a capacity problem there, but now this is purely speculation.

Unfortunately, we don't have visibility into the inner workings of the Tatts and XchangeIT systems to continue our investigations. However, we have urgently contacted our trusted contacts at XChangeIT to thoroughly investigate whether issues on their end could result in slow responses. They assure us they are working on it now.

Resolving this issue is our utmost top priority now. As we deeply understand how critically important fast, reliable barcode scanning is to your business operations and customer satisfaction.

We are working to get this resolved for you.

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Lotto Integration with the PosBrowser Register

POS SOFTWARE

In partnership with Tabcorp and Xchangeit, you can now scan lotto transactions directly into your cash register via a ticket printed by your lotto machine or using a pop-up menu directly in the Register.

Check out this video if you would like to activate they service in your cash register.

 

Download the instructions and watch the video for a walkthrough. 
Setting Up Tatts Lotto Barcodes

Setting up Lotto Intergration
 

 

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Online lotto seller making extra 14%

POS SOFTWARE

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There is an article in the Daily Telegraph about how some customers of Lotto who bought it online felt cheated because they paid 14% more.

Punters who entered last week's $106 million Lotto draw online via Oz Lotteries' website paid a premium above what newsagents charge for a ticket.

A ticket which costs $126 in a NSW newsagency costs $18 more online

When a customer complained, Oz Lotteries replied

that it charged a premium for its service, which it said was "superior" to newsagencies

So what is this superior service that the online service provides?

These services include; maintaining records of orders received, operating accounts on behalf of players and providing a secure internet based selling system that safeguards players personal and financial information

..

customers were able to cancel transactions at any time.

..

a facility to open gambling accounts with credit cards

Besides being a putdown for newsagents' service, it is not fair competition. A newsagent could provide all of this, too, if they got an extra 14%, which would more than pay for the increase in accounting costs and credit card fees. Somehow, Lotto never asked the newsagents about this.

The only positive is that the online fee is much higher than that of a newsagency, and the higher, the better for the newsagents.

Intra flop

POS SOFTWARE

In August 1, 2008 I blogged how bad the Victorian and Tasmanian switch to Intralot. Then several readers thought it was bad but that it would get better. Well it has not got better.

The Lottery Agents Association in Victoria now claim since it happened more than 500 of their operators are losing 15 percent or more of their lottery income and estimates the government's revenue losses at $900,000 a week. That seems conservative as the Sunday Herald Sun released last week here, the conclusion of a detailed sales breakdown of Intralot’s figures including these figures.

204 of Intralot's 769 agents lost money between September and January last year - while 196 agents made less than $22 a week.

Intralot is likely to fall $226 million short of its sales target of $293 million this financial year.

Intralot admit there are problems and blame their lotto agents for the appalling sales figures, the Victorian people for not understanding its games, Tattersall's and Optus. Now this part of the story I thought was particularly interesting.

And rather than apologising to the retailers who have paid up to $10,000 to sell Intralot's products, Mr. Katakis says the company should have been tougher with them, as they are overseas.
"Our problem with the retailers is the following - we never imposed any sales targets," he said.
….
"We say 'OK, these are the rules, if you are going to sell you will make money. If you don't I'm going to take away your equipment'."

I wonder what they are planning to do to those people that paid those fees. On these figures, I doubt many retailers would have a hope of making any sales budget.

NSW newsagents should be very concerned about the current review into NSW lotteries there.

Supermarkets and servos to sell scratchies

POS SOFTWARE

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This article has some interesting comments.

"Under the new 10-year licences, Tatts and Intralot will be free to expand the sale of their products to all retail outlets, including servos and supermarkets from July 1, 2008.....Tattersall's ....is expected to match Intralot's retail expansion plans."

So, in July 2008, not only will we see scratchies going into a large number of shops, but more ominously, we can also see the number of places selling Tattersall's products in Victoria increase.

Interestingly, in all the discussions in the news media on this, I have read no one even talking about the effect on Tattersall's franchises, which depend on these products and are now looking at a major drop. Not only will many lose scratchie sales, but they will also lose some of their Tattersall's sales as there will be more outlets for Tattersall.

It is a bit too early to speculate on those without Tattersall now, who are looking at exciting opportunities to get into soft gambling!