POS SOFTWARE


Biometrics security is when you use peoples fingerprints, facial pictures, etc rather than passwords. Many mobile phones use it. Many of our clients use it on their POS Software for over four years since we first introduced it to our marketspace. 

One of my clients met a credit card, where the information was swiped. The owner of the card did not know it was swiped. Swiping leaves no trace. A girl with the info went on a shopping spree. She did not take long to spend just under $30,000. With the new biometric cards, this will be impossible. 

Soon I suspect all retailers will have no choice but to use biometrics as the banks move to this security. So if credit card details are known, even with the PIN without the owner's finger, it cannot be used.

In theory, whether in practice one hack is proposed for the most popular types of biometrics security, which most of us use. It is claimed that it can be cracked.

Now we use the fingerprint method.

This involves some new equipment that is not expensive. Its big plus is that even if others know the password, they cannot get in so its much more secure

Yet, although people talk about the advantages of biometrics, it does have some drawbacks.

Delay: This is the big one. It takes too long. You have customers queued up, and the operator, if they have to wait a few seconds to process, is just too long. That is why we currently do not use it on the cash register.

COVID, as fingerprints are contact-based, people do not want to keep pressing the same pad as everyone else. 

Errors caused by the sensors, which are not perfect, cause problems. Although a fingerprint is better than a pin, errors still occur. Some court studies show the error rate, fingerprints errors showed they vary from 3% to a dismal 20%.

Shops are dirty environments, so people have wet hands, dirty fingers, etc. Often the operator has to wipe their hands, then try again. This causes more delays.

Our system is often used by people with physical disabilities, e.g. MS. They can have problems using the fingerprint scanner. 

Have a chew and if you want to know more, let us know. 

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.
POS SOFTWARE

Have a look at this advanced offer which you may want to consider in your shop if you have our POS Software.

We did this based on a study here

Mix or Match? Consumer Spending Decisions in Conditional Promotions - Sokolova - 2021 - Journal of Consumer Psychology - Wiley Online Library

As it shows that it works better than "Buy two, 10% off both".

You would think that they are the same, what is the difference to a customer of

1) Buy two and get 20% off the cheaper one.

2) Buy two, 10% off both".

But the answer is no.

The study showed that the sales number were about the same in both cases. Yet shoppers, when offered the "Buy 2 and get 20% off the cheaper one" offer, tended to choose a second item that is more expensive. This increased their return from the 20% discount.

So for the retailer, the sales total went up.

Try it out and let me know how it went.

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.
POS SOFTWARE

After the stocktake, many of our clients discovered that they are carrying many old items. These items are clearly not moving fast so actions need to be taken immediately. If not, then you may be forced to make large discounts in clearance sales soon to free up cash and space as above.

There are two other points here.

1) There may be much more missed.

2) You may have overbought.

Say, for example, you had last year ten items. You sold eight. Then you purchased five more, so you have seven now. You have overbought as you did not need to buy the five.

In your Point of Sale system, we have a quick analysis in seconds to identify your old inventory on the shelves. Click here for a training video on how to identify such stock.

Please check immediately for any stock you are carrying that are over 12 months old.

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.
POS SOFTWARE

 

Most people say to wait until Windows 11 is bedded down, which is sound advice. Many cannot wait.

We all want to have the latest technology, so I have installed a few Windows 11 Development systems.I would say that about half the installs are good. On these, it runs well, although you can see that it is not yet a complete system. For the rest, I have been reversing the upgrade because of problems. The problem is often huge.

What after speed is the factor that most of us look at - SECURITY. 

How often do we hear nowadays of security problems on the computer, EVERY DAY?

Windows 11 is both faster and is based on better security. Yet on many computers after the upgrade, the security is off and cannot be turned on. Then I found that few antivirus software works on these computers, although I got a good run with Bitdefender. Then there is more than the security functions not working. Weird other errors happen on these computers. The security function not working is a symptom that something else is wrong. Then you often get on those computers the green screen of death.

So far, I have never had a problem reversing the upgrade going back to Windows 10. I then set the Windows Insider Program to beta, and in a month, we will try again.

Some tips if you can't wait and want to try out the latest Windows 11 as soon as possible.

Only install Windows 11 Dev version on a second computer lying around. I used my home media player first. Worst case, I thought, I will reformat it, then make a new media player. Although I do not know why the sound is much richer on Windows 11.

Windows 11, I can see, does have bugs. 

Also, be aware that there will be incompatible driver issues. Many of you may, in the upgrade, will lose a working peripheral, such as a printer. This is as many manufacturers have stated that some of their models will not get Windows 11 drivers. 

Acknowledge you are upgrading only for fun and experimentation now. 

Also would you please not buy any computer that cannot run Windows 11? I know some of these are at a good price, but still, you want something that will give you many years of service. 

A good way of checking is using this Detection Script to help identify why your PC is not Windows 11 Release Ready

Microsoft hasn't yet revealed the actual release date of Windows 11, but it is generally expected in October if nothing goes wrong. Then give it six months before the business community starts to buy it, so we are looking at about April 2022.

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.
POS SOFTWARE

 

A person takes an item in the store and then presents it to get a credit. This is one of the most common scams that target retailers.

You have this nice policy above, now watch it abused.

 

​In my experience, here are three common scenarios.

1) The person has no documentation, like this guy here.

2) A customer purchased the product. They give, use or often find a receipt often thrown out in the rubbish bin by the purchaser. Now someone comes into the stop with the receipt. They take the same product from the shelf and then request a refund.

For this reason, receipts should always be put in the packaging of the purchased item.

3) People fake your receipts to return stolen goods for cash refunds. It is easy to do with a smart camera and some image editing software.

To stop this you need

a) A good return policy

b) A POS System that can track sales. Always look up the item sale into the POS System to verify the original sale.

c) You need a good security camera.

 

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.
POS SOFTWARE

 

This Delta variant is spreading. It now is the dominant variant. Now South Australia will go into lockdown too from 6 pm tonight. It joins much of Australia already in lockdown.

If you want to know what lockdown looks like in Melbourne, I took some pictures of the Parkmore shopping centre. This is a large shopping centre with 128 shops. It should be packed now.

 

But in shopping centres, there is no monkey business as shopping centre management enforces the lockdown immediately. The shops open were mainly shops classed as essentials. Although I did notice some in the essential list did shutdown, probably as the owners do not think it's worth opening. Some shops sort of stayed open as they use Click and Collect or do repairs. Most shops that were open were only available for a limited time.

If you want to know how your suppliers are affected in different states, I find this helpful site COVID-19 Restriction Checker. This is because they frequently update the information.

If you want to know how COVID is playing out, try this site COVID LIVE.

Keep safe, I like this quote by Mahatma Gandhi when he stated “It is health that is the real wealth and not pieces of gold and silver.”

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.
POS SOFTWARE

 

Pepper is a robot that they told us would revolutionise the retail market is a semi-humanoid robot designed to read emotions. Using this it could they claim chat to customers in a grocery shop. So one company in Scotland hired a one to direct people to where various products are. Pepper was fired soon because no matter what product people asked for, it told them to "look at alcohol." Now some here may  like such a robot but not the owner of the grocery shop. It was also suppose to do stocktakes that apparently did not work out either.

It was also hired by a Japanese nursing-home company to keep residents company and lead group singalongs. Peppers was fired thereafter for taking "unplanned breaks" at work. Plus the residents did not like them. It got fired from a funeral home and schools for similar reasons too.

It's being used now in a vaccination centre in Wyndham, Victoria. Anyone see it, please tell me about it.

Here is an interview with pepper the robot, its very interesting.

POS Solutions was invited to attend an Australian launch of a similar product which was very interesting but at the time we felt that this technology was not moving as fast as we were told.

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.
POS SOFTWARE

 

If you’re a retailer not running a loyalty program, what does it cost you?

Let us do a guesstimate.

Say you collect a 1,000 email addresses of your customers.

Say you send out a monthly email newsletter to them. This costs you nothing.

At a super conservative value of 1% effectiveness, say with $20 profit per hit. That is a $200/month profit on 1,000 members of your loyalty club.

In one year, you have about $2,500. Its paid its way.

Plus, it puts your name out in front for no cost.

 

A card promotion advertised through a loyalty program resulted in

-No of transactions increased 20.7%

-Total average weekly increase (overall) on cards was 44.5%

-Average card basket size increase 19.8%

Plus, there were extra purchases as customers bought more than cards.

Read more here.

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Image CAPTCHA
Enter the characters shown in the image.