Bernard Zimmermann's blog

Eliminate most payment fraud by upgrading your bank feed

POS SOFTWARE

See how this receipt like this below can be generated by your customer from their bank account.

 

As you can see, this has your logo as well as the sales details of the transaction. It does not have to be a bank transaction as this receipt can be produced on any payment type: cash, EFTPOS/Credit, Bitcoin, etc. 

Formally it is called DTI, and it is the most advanced receipt format available.

There are other more significant advantages to the retailers too with DTI besides that a customer can see this receipt from their bank account. 

Some other advantages would be

- A copy of the receipt does not have to be given to the customer.

- Free SMS sending of receipts (This function is coming in a few days) 

- A verified copy of the receipt is always available to the customer

- Misuse of a receipt is more challenging. Say someone grabbed a receipt from a rubbish bin and tried to claim it in your shop. Now that person has an added problem. They may need to show how come this receipt is not in their account. 

- Similarly, a forged copy of receipts is much harder as a copy is available on a bank-approved secured server.  

It will be available on Monday for our clients free. 

Let us know if you want to try DTI?

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Why you need to consider SMS marketing in retail?

POS SOFTWARE

Nothing will connect with your customer at the right time better than SMS. 

Current figures are that over 98% of SMS messages are opened, and almost all within the first 3 minutes. Nothing else comes even close to these figures as far as efficiency or speed. What it means is that you can interact with your customer quickly and effectively.

What makes it particularly effective is that the message is delivered directly to your customer. Emails are often now protected by ISP spam and customer's filters. These often block your messages.

There is, of course, the higher cost, but you often get for what you pay.

If you have products that need an instant response, you may need it.

PS Another good idea in some industries is to send a thank you SMS automatically every time they buy.

 

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Our Black-Friday sales will continue

POS SOFTWARE

It was Black Friday.

Many of our suppliers now see this as their final chance to move the retail point of sale equipment before Christmas comes. So they decided to offer some outstanding offers. 

We immediately passed them on to our clients, This appears to have upset one of our competitors as they seem not to have passed on the savings. They admit that our prices are cheap, but then they accuse them of being possibly bad quality. They are not. They are excellent scanners. More importantly, they claim that they might not work with their software. If so, what does it say about their software and business practices if industry-standard barcode scanners do not work with them?  

The fact is this we now have an excellent price reduction on handheld scanners, this discount we are passing on to our clients. If you are interested, let us know while stock is available.

 

 

What point I do like about these scanners is some have antimicrobial protection. This will help now as they offer more security against the spread of pathogens. They also are designed with repeated cleaning in mind. As such, they can be wiped down with more potent disinfectants. They also have increased decode range so allowing you to keep a safer distance from shoppers. 

 

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Your debtor situation now in your business

POS SOFTWARE

My previous post on late-payment fees brought up a few inquiries. 

What is now the debt situation now in the business compared to last year?

Well, the quickest way is to go into register reports > customers trial balance.

Put in a date, you can pick any date you want, like I put a date most than three (3) years ago. 

Use the date yesterday a year ago. Use the age periods as current, 30, 60, and 90 days. 

Now do the same report as of yesterday's date.

Now you can see how you are going!

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Success breeds confidence

POS SOFTWARE

No-one runs before they walk.

In computers, learn something. 

Use it and once you achieve success, then use your success to go further. 

 

 

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Our point-of-sale system is brilliant in reducing labour costs!

POS SOFTWARE

Here is one example. 

In retail today, you need to invest your time in meeting your consumer desires.

When you are doing this, you must plan the roster by need. It is better to design this roster for the shop business needs and make changes for the business/staff realities later. You should do it as far ahead as possible as this gives everyone associated with the shop time to plan. 

Our software has a roster system available free.

Before you make the roster, you need to study your current situation. Our traffic analysis report by the hour can help. I marked it with a green arrow below can do.

Now put in dates from a previous period that you feel will give you typical results for the planned roster. For this year, you will have to use a lot of judgment on how you think it will go. Looking at what we see now, we expect you will have about the same traffic as last year but a higher basket size.  

What is the report will give you a color-coded analysis!

Red and Green are the busiest.  

Now you can see where the action, and gives you a formal way to start. 

An efficient staff roster system can increase efficiency. See how you go when you match your shop's traffic to your roster.

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Black Friday 2020

POS SOFTWARE

This Friday it is "Black Friday", officially this is the start of the Christmas shopping season.

Last year's spending on Black Friday shot up 69 percent on the previous year.

 

Looking at the Google trends, it looks that public interest I about the same this year as last year.

I hope you are doing something.

If you are interested in upgrading your scanners let us know, we have a Black Friday sale too.

 

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Do you need to do an EFTpos Reconciliation?

POS SOFTWARE

Often you want to figure out what is going on, even if you are sure it's right. Sometimes, you need to determine that it is correct.

 So if you are looking to reconcile your EFTPOS/credit payment to the banks, if so, what you find is you are reconciling your daily sales, yet many of the bank fees are monthly figures. As such, the totals will not match.

Well, here is a report that can help you.

You will find it here marked in red.

Once there you can get a report in excel that you can reconcile.

See how you go, everyone, who has done it has told me that they have found something interesting.

 

 

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