To move and improve your business, you need measurable facts. Experience and feel now will not cut it as we are not living in normal times.
So in your point of sale software let us get some information.
Go to reports and the click on sales
What we are going to do here is to check how each department in your shop is doing in comparison to previous periods.
Select customer and put in May 2020 and compare it to May 2019.
Now out comes a report with the simplified options here
Now there are lots of details for you to look. If you want to look at one department click on the left.
Now with all the detail, we put in you may want more. Say I wanted to know my average basket price in a department compared to last year to check if the public now is buying cheaper priced items. This is not in the report.
So on the top left-hand side is a little export button.
Now click to export to excel or OpenOffice (which we support and is free here). Once in a spreadsheet divide the qty into the sales to get the average basket value. Most people are reporting to me that the average basket values are up.
And that was the beginning of what you can do here.