News Limited on statement fees in Victoria


With everybody asking questions about statement fees, we just received this clarification from News Limited in regard to statement fees.

The only circumstances under which a postage fee can be applied is where the customer has first been offered the option of receiving their account via email with no additional charge, and has instead chosen to receive a hardcopy invoice via Australia Post. HWT can provide a template customer letter for newsagents to use.

Stephen Kaye
Circulation Director
The Herald & Weekly Times
T 03 9292 1221

Victorian newsagents using our software can charge a statement fee as our software can easily be set to these requirements.