Now is a good to find some time to reflect on 2016, review what went well and what didn't. It is also the time to plan for 2017.
Here are some good questions to ask yourself about your technology?
Does your system give you the information you need to make timely and accurate decisions? Our systems have 100s of useful reports such as sales reporting with analytics functionality that allows you to analyse your shop's sales data. Not only does this automatically keep track of what’s selling well; it also shows how many, how much income and profit you are making on each stock item, class, department, category, etc . This allows you to identify and focus on driving sales to your top items.
Can it do data mining? Sometimes automatic data search can find hidden gems in your data.
What is your average checkout, does it take too long?
If the queue is too long, it becomes a major source of customer dissatisfaction. You need to serve the maximum number of people quickly and efficiently,
Here is a report of transactions going through one of our client's point of sale systems.
On the picture above you can see where it is marked in green. The operators did regularly transactions at a rate of four a minute. What does yours do?
Does it do what you require, there has been much improvement in point of sale technology over the past few years, all helping to improve such items as stock management, GST calculations and EFTPOS?
Can it update prices automatically, can it do scripting? Or do you manually change prices and stops and starts which is a waste of time. In Christmas last year, I estimated this alone saved many of our clients between 10 to 30 minutes.
Can it do automatically do updates, or do you have to do it manually? Automatic updates have been the standard since before 2000. Without it, you cannot get patching so leaving you prey to many of the latest security threats. Plus of course manual updating is a big waste of time.
Your POS Software is an investment in your profitability. Outdated POS software affects the bottom line and reduce your profits. Modern systems can lower labor costs, ensure greater employee productivity, and increase customer satisfaction.
If any of these issues have an uncertain answer, why not contact our industry-leading advisors to show you what we can do?