7-Eleven will open in Richmond in Melbourne what may be the first “cashless and cardless” store in Australia on Wednesday.
The store has no counter. What the customers will do is choose what they want from the shelves, scan the item's barcode into the 7-Eleven app. It will then automatically go to their debit or credit card.
There have been some trials in their Exhibition Street store in Melbourne and based on this 7-Eleven are stated that the checkout time for a customer would be measured in seconds.
With 90% of Australians having a smartphone and with the high cost of labour, I am sure we will see much more of this technology. Whether it works remains to be seen.