Pleasing moment

Yesterday I was talking to a family friend, a colleague of my wife. He told me how impressed he was, when he went into a newsagency. His wife asked him to get a magazine and since he had not written it down, he was unsure of the exact title of the magazine. So he asked at the front counter. The people at counter were immediately able to look it up. Then tell him that they had two in stock and where it was on the shelf. They then took him to the magazine. Then when he went to pay, they told him when the next edition was due.

I said yeah, where was it?

My face lit up when it turned out to being one of our client’s Middle Brighton Newsagency.