Yesterday I was at a meeting of newsagent suppliers when some voiced concern over newsagencies future.
After the meeting, I went to our accounts department and asked them their thoughts. They strongly agreed. So I decide to check our CRM for our records. Here is what I found. Note the figure for 2010 is an estimate.
As you can see over the 10 years we have used the CRM, the numbers have gone up, but they are quite small. How many businesses sectors can quote figures as low as these? Still the increase over the past few years is certainly disturbing.
One trend I did see was that our DOS clients were more likely to fail then our windows software users.