Managing the queues in a COVID world


Now we have to manage retail queues in a COVID world. 

These signs were all over a significant shopping centre DFO in Melbourne on Saturday.

What is happening is that shoppers in Melbourne were out in large numbers on Saturday. Yet shops can now, due to government restrictions, only have limited numbers in the shop at any one time, so queue management has become more critical than ever.

So one solution was that, in theory, they introduced maximum queue sizes. It does not look like the public went for it, though. Queues went way beyond the signs.






Also, what all shops had was a security guard doing queue management.


Still, I suspect it was a good boxing day in sales there.


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