What happened today is that XChangeIT sent an invoice with an incorrect barcode. Doing the right thing, Network notified the XChangeIT users with an email of the error. It then asked the users to manually correct the situation.
Why should users today correct it manually? My windows program, my antivirus program; my data mining program, etc. does not ask me to manually fix their software They all send down patchs automatically and the fix the problem often without me even knowing of the problem.
This is what we do too rather then having over a thousands of people getting notes like this and then manually changing the system, we get one programmer to write a script to fix it. That is why we and everyone else long ago stopped sending such information sheets for maintenance issues like this.
Surely, what is needed by XChangeIT is to make such a script system too.