Map your shoplifting.


Drawing a map of where your shoplifting is happening in your shop can be very useful. To do this, you need to have done a stocktake in your point of sale software.

Now what we want to do is draw up your shop on a big piece of paper or white cardboard. I suggest using a pencil as you do sometimes need to correct it. To get the figures either use a tape measure or pace it out.

Now, this might be what the planogram for your shop looks like.


Once you are happy, with what you have done this, make at least four photocopies, label two quantity and the other two value. The rest put aside, you can certainly use them. 

Now go to your point of sale system and get the valiance reports in the stocktake section.

Now on one of the quantity planogram jot down the figures for missing quantities and on the value planogram put down the numbers for missing values. The subtotals there will speed up the process.

When you are finished, start adding up the totals for each area. Now divide the result into three groups,

Blue = Good
Yellow = Moderate to bad
Red = Very bad

They generally stand out

Now on the appropriate fresh planogram for quantity, mark with the appropriate colour. Now do the same with the fresh value planogram. 

Now your planograms will look like this.


Your quantity ones will show you the number of times people have stolen off you and the value one, how much it has costed you.

See where the green arrow points, apparently there is something to investigate at these spots. See the green arrow pointing to red. This is a problem area. Everything around is blue, so it is not the location it probably is a blind spot or the goods there are very desirable for people that shoplift. 

What is a real worry if it is behind the counter because then its staff.

One point to watch, it that although you have identified the area where the loss is coming from it may not be the spot the actual shoplifting is done. 

Give it a try as I am sure you will find something.



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