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POS Software

  • Next User meeting

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    We will be hosting on the 10 May 2017 at 10:am in our Melbourne Office.

    POS Solutions Australia Pty. Ltd.
    Fiveways Business Centre
    2 Keysborough Close
    Keysborough Victoria 3173


    In person user meeting for our POS software.

    Everyone is invited to attend.

    The agenda will be.

    1) Bpay Payment
    Learn how to integrate Bpay into cash register and process bill payments for any Bpay bill!

    2) Website Integration
    See our great new integrated Webstore integration with Webtail. Stock control, processing orders, managing customers from your webstore is now all possible through the point of sale software!

    3) Stock management
    Learn how to use our unique dead/slow reconciliation reports to make sure your stock is on track!

    4) Layby management
    Still, by far the most popular form of credit in retail today. Learn some of its finer functions.

    5) General questions.
    Where you can ask anything, you like.

    We hope to see you there.

    Reservations are essential as if attendance is less than five (5) the meeting may be canceled. So please send an email to us if you intend to come.

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  • Big windows update coming

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    Microsoft's plan obviously is that Windows is going to be no longer Vista, XP, Windows 8, etc its just going to be soon Windows 10. We are not expected to buy new versions of windows what we will be getting are many updates to Windows 10 released over time.So Microsoft released Windows 10, they promised us with updates for life.

    As Microsoft has this rigid timetable of releasing major updates and security fixes on the second Tuesday of the month. They now have the next version on Windows 10 ready for release.

    Unfortunately, nobody at Microsoft has a calendar, so they have decided to release it in April. The second Tuesday is the 11th of April. Next Tuesday, the Tuesday before Easter. However, that is Tuesday United States time, which for all extents and purposes is Wednesday Australian time.

    That is when the Windows 10 update may start downloading, some systems may take a bit longer to get the update than others. So if your Internet and computers are slow over Easter, they are probably downloading and installing a new version of Windows 10.


    Then there is the inevitable restart and something is bound tono longer work afterwards. Which Murphy's Law will demand that your point of sale system will slow down right in the middle of a weekend when everyone really does not need this headache too.

    Thank you Microsoft.


    If you have a Professional edition of Windows 10. There is an easy way to stop this update being installed now and delay getting the update over Easter by setting the following option.

    Details on how to check if you are not sure whether you have Windows 10 home or professional is here.

    If you haveprofessional now please.

    Click on Start
    Settings
    Click Update & Security
    Click Advanced options
    Tick the box “Defer feature updates”

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    This option is supposed to defer new Windows features and upgrades for several months. How long several months is not defined anywhere so I cannot tell you how long that is. You will still get the new Windows 10 Creators update version, just not over Easter.

    If you have Windows Home, there is a hack that can stop the updates over Easter so you can do it later. To use the hack, I do not suggest anyone tries this who is not an advanced user of windows. Details are available here.

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    This is a great program and I use this software on my laptop so that Windows does not overload my laptop by doing updates when I need the computer for work NOW.

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  • Are you ready for an unexpected?

    How many times have we heard the comment "We know what we are doing and its perfectly okay," just before it happens. I am sure of the people over a 1000 kilometers south of the cyclone in Northern New South Wales said that too before the floods came down.

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    Well Cyclone Debbie has been an education. Just before the Cyclone hit, we rang up every client we had in Northern Queensland from Townsville to Rockhampton to make sure that they had an offsite backup. To our horror, we discovered that almost none of these sites had an emergency backup, and practically all of these people had no idea how to make such a backup. We had to talk them through it.

    Then the floods started and the telephone cut out, and we could not warn people and of those, a few went down with no backup. One telling me, he is a country newsagency, has over a $100,000 of debts and no records as to who owes what. The odds are that those that do owe them do not have much of a record either now.

    How this for a heading "BUSINESS LOSS DUE TO NO BACKUP." There will be many such stories, I am sure.

    There are any number of disasters that can happen with computers, flood, theft, fire, ransomware, etc. The only solution is to have a backup off site.



    This was totally unnecessary, as we have a cloud backup solution that is completely free for our clients.

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  • Bulk buying

    A successful retail business depends greatly on having the right product, at the right price, at the right time. Ideally they want to have the threshold inventory quantity which is the minimum amount of stock required because of our point of sale software, our clients can track stock levels. Threshold levels can be monitored and stock ordering implemented.

    However, sometimes, what happens is for some reason suppliers offer our retails special prices for bulk orders. Sometimes they are once off, but sometimes they are ongoing offers. A typical offer here maybe be "Buy a pallet load and the price is reduced by X%"

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    Now our POS system can help you monitor these bulk offers.

    If you go to the stock system.

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    Now in maintenance, under suppliers you can set these bulk quantities by a range of different criteria. See in green the Bulk discount offer, I referred to. What is a very idea to put for these items the offers from several different to suppliers to allow you to determine the best price for these bulk buys?

    If you do such bulk purchases, then I do suggest going through this part of our system.

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  • Check your computer times

    For many of us, daylight saving has come into effect. So check each of your computers and every other clock that the time is correct.

    This will this week be the principal support call issue we will get, that the time somewhere in the data file is incorrect. The reason will be because a computer on the point of sale system is wrong.

    If the time is not correct check why, I have seen computers that update when they should not and do not update when they should. Generally, it's because the computer is set for the wrong time zone. If you do not know how to do this, here is a video to show you how to do so.

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  • Cyclone Debbie and Disaster Planning

    Well we have been busy today because of the calls from Queensland and the flooding there.Every place has its own story.

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    What it does show is, that although we cannot sometimes avoid disasters, we can with careful planning minimise the damage.

    The first point to do to prepare for a disaster is to make a plan now of how you will respond to a numbers of disaster threats for example floods, fire, theft, no electricity, etc. Your disaster recovery plan does not need to be overly complicated. What you want is something simple, useful and available.

    Run though a few scenarios, say you do not have the Internet now what happens. With one client who had an offline backups stored overseas, we had to download their data in our office from one of these services and post it up to them.

    Say you do not have electricity now what happens? Do you have a spare computer somewhere else you can use? Have you tested that it can do the job?

    Above all in computers, do you have backups, backups and backups for your work, including your pos software. If yes, have you tested them?



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  • What Should I Get for my point of sale Hardware

    If you want to know what you have go control panel > system and you will get a screen like this one.

    Check the arrows for where you can get the specs.



    Now assuming that its time for an upgrade, and you want to buy new hardware for your POS software, here is what I would recommend as your minimum specifications.

    As buying a computer for business is not the same as buying a computer for home. At home if my computer goes down tonight, and I have to wait until tomorrow for an engineer to fix it, is not serious. If a server goes down in the shop for a few hours, it can bring the shop to a halt. The other problem is that you are paying for time. Say, for example, a computer takes 3 minutes longer a day to do its work over four years that 3 minutes would cost you about

    360 days x 3 minutes x $26 hour / 60 minutes x 4 years = $1,872.

    Of course modern computers are saving more than 3 minutes a day.
    Now the operating system, I recommend is Windows 10. Not only does it run the fastest and latest SQL 2016. Its is also that Windows 7 is already out of mainstream support and has only about two years left of support which is not long enough as most of us buy a computer for 3 to 5 years. Windows 8, I do not recommend at all as do few others, which leave us with Windows 10. Plus of course, why buy something new, to have something old like Windows 7.

    This does present a problem in that Windows 10 uses a lot more RAM than previous versions of Windows. I have noticed on a 4GB RAM computer about half the RAM is just being used by windows 10. However, it seems that extra RAM is required even by people now on Windows 7 as some of the updates have caused their RAM requirements to go up too, that is partly why the old computers are slowing down. So I would recommend as the price has dropped that you insist on RAM of no less than 16GB, and I would strongly recommend the new DDR4 RAM as its faster.

    For the harddrives, it depends what important to you if speed is all powerful, then get the SSD, which will give you less space, then a HDD but faster speeds, if, however, you need lots of storage, then select the bigger mechanical HDD (Hard Disk Drive). On both systems, our software runs well.

    As far as CPUs, I would not recommend anything under 3.30 GHz. Anything less is just too slow today.

    Video card generally in point of sale is not so important as the graphics are rarely that demanding so I would not be so concerned about that.

    Monitor size is a hard question, Often it depends on what can fit in a spot, if it's too big, and it does not fit, then the monitor is useless. Another point I find is that people have very different preferences. It really worthwhile checking out a few sizes to find the one suitable for yourself. Now if you have older people that will be using the monitor, particularly if they are a bit of a distance from the monitor remember they have to read the screen too so maybe get something a bit bigger. Then the other problem you have to balance is that if it's too big, extended use can hurt people's eyes.

    I hope this helps; any questions let me know.


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  • Cash Register cameras

    All cash registers should be observed by a camera always as its one of the few pieces of evidence the courts do accept. If possible, this cash register camera should be behind the cashier on the wall, so it is out of immediate reach. It needs to display all the activities taking place at the cash register, including transactions, money counting and refunds. Too much information is never a problem.

    If it cannot be done with one camera consider having more than one camera.

    Here is a video of such a system.

    Note you can if you want to put the text on the screen from our point of sale software too. This is something I do suggest as it makes it much faster and easier to match up the computer records to the video.

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  • Managing Customer Accounts flexibility

    One problem we all have is that customers, accountants, bankers, etc call all the time, demand information about their accounts on a range of dates such as current account information, last financial year, the financial year before last, last month, three months earlier, two weeks ago, it can be anything. Not only that but they often change their mind, they say this date, and once you give it to them, they can say oh no, I meant the date a week earlier.

    So what our clients need from their POS Software is the ability to find out at any time what a client or the total clients owed on this nominated date.


    So go to main menu.

    Register reports


    Now normally, I would recommend using Trial Balance(excel) but for this example, I just wish it to be simple, so I selected Trial Balance.

    Now select the date that the client or whoever requested, just to show you the power of our system, I picked a random date five years ago.

    I also selected by order by Surname as I think it makes it easier to find, and I ignored the "More Criteria" because I do want to keep it simple, but I urge you to experiment later with these options.

    Now out pops among other details a page like this one below Although for security reasons, I blanked out the names, you can see all the relevant information is here.

    A Grand total will be printed at the end for say a banker or accountant.

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