August 2020

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8 months 2 weeks ago

Tips on how to deal with customers with disabilities

Here are some tips on how to deal with customers with disabilities There are a lot of people with disabilities. For example, mental health condition, mobility impairment, they… more
 
8 months 2 weeks ago

How to find 5 km radius from your shop with these interactive sites

Well, there are many changes to everyone, there are many restrictions on us because of COVID-19. In Victoria, the big one is that people can only shop 5 km from home. What can they do, nothing but stay strong? There are plenty with worse problems now then this restriction.  … more
 
8 months 2 weeks ago

Our Melbourne Office now closing for six (6) weeks

Our Melbourne office will close tonight  Our Interstate offices will remain open.... more
 
8 months 2 weeks ago

Melbourne lockdown curfew hours what people are doing

I got asked what time should people be closing the shop, as I was not too sure, I decided to see what others are doing last night.  After looking at a few shops, I decided that this sign looked fair and reasonable. Also, they are a big company, so I am sure they have checked it out.  So this would be our recommendation.   … more
 
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8 months 1 week ago

From now on is the future in Virtual Trade Shows?

We are all used to scenes like this, at the trade shows! dog lovers show Melbourne   Years ago, people meet at trade shows as they went from stand to stand. They introduced themselves and exchanged information about current products. They saw… more
 
8 months 1 week ago

Why do Click and Collect if you have not done it yet

I have spoken about click and collect a few times here over the past years.  If you have not already done so, this is why you should look at Click and Collect! Near me is a small strip shopping centre. I walked down the shopping centre what I discovered that every single shop in my centre had a sign in their window advertising their click and… more
 
8 months 1 week ago

Sometime for you to think about?

I'm afraid I have to disagree with this video. This shock of COVID-19 is leading to structural changes in the economy, but his arguments are well expressed. So although it is off-topic, this is something for you to think. We all know people that are doing it tough. Government handouts are no substitute for a job. In Australia, 37,000 deaths in… more
 
8 months 1 week ago

Now you can have more information on one larger label.

Consumers look at many factors when buying food, including where a product produced and what is inside of it. If you need to put on your label, CoOL (Country of Origin Label) , Ingredients and Nutrition Table   Check out this label, which I have marked with blue and green arrows to highlight this information.… more
 
8 months 1 week ago

Freight charges where are they going with this?

Freight makes up about 9% of the Australian economy. That does not include much of the last mile delivery costs. The problem of deliveries delays is something we all have experienced and talked about here.  What is also shocking is the increase in the cost of freight. If you are in a low margin industry like ours and many of you are, it does not… more
 
8 months 1 week ago

Need now to improve traffic to your shop?

Q: Improve traffic in your shop?  A: Google. Coronavirus has increased internet usage. Not surprising as many people right now are stuck at home. They are using google to find the goods and services they need close by them? They are not going out! How many of them are seeing your shop online? We can have you on a website now.  Imagine I want… more
 
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8 months ago

In a time of uncertainty, our clients can count on us

Dear valued client, Boy have things change, but we are open and trading as usual   The past few days have been tough for many businesses in Melbourne like us and we are all… more
 
8 months ago

Learning Social Media marketing

If you have not yet, look into using Social Media marketing! Today more then ever, every business needs social media marketing. Few are going to walk past your shop now. So many of our clients now every day do something on their Facebook company page. It is their main communication method. Today in business using social marketing has never been… more
 
8 months ago

What identifying your top selling items can do

Why identifying your top-selling items and you can do with this information! This is widely used by our clients in music shops but it can be used by any business. Well, who knows what sells well today! It is all different than it was! With COVID-19, your experience now works against you. What you need to do is look at today, see what worked,… more
 
8 months ago

Use the Best free CRM for Your Business

We are confident that we are giving you our users, the best CRM for your business free. So I was pleased that salesforce who are the number one in this filed invited us to attend their conference on their CRMs yesterday. I checked them out.  … more
 
8 months ago

A tip to speed up searches

A tip to speed up searches, unlike many of our competitors, we built our software from scratch, so we are in the best position to optimise it! One adorable function we offer is that we put in a search engine in various sections. For example, in the creditor (suppliers) section. Say you want to find a supplier of goods, but you are not sure of… more
 
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7 months 4 weeks ago

Improving our Software Accessibility for the Disabled

Years ago, one of our clients came down with multiple sclerosis. It was a shocker to us all. Never would we have thought that this guy would get it. There was nothing wrong with him, except for his movements. He could, in theory, still work the computer at the shop. So we were asked to help.  We immediately investigated the voice control software… more
 
7 months 3 weeks ago

Its official, Australian retail turnover up 3.3 per cent in July

The preliminary retail trade figures have been released by the Australian Bureau of Statistics (ABS). It shows that Australian retail turnover rose 3.3 per cent in… more
 
7 months 3 weeks ago

Many SMB not getting any help even if closed

As governments all over Australia are put financial relief measures for SMB businesses impacted/closed by the COVID-19 restrictions. Yet many of my clients are not able to get anything… more
 
7 months 3 weeks ago

How do we sign and witness documents in a pandemic?

How can we sign and witness documents in a pandemic? This is getting to be a real problem in this pandemic.   Business must go on, and documents must be signed. How do we do this as many of us often now are not near a printer or fax?   This is what I do. I convert the electronic document to be signed into a pdf. Then I use a free website,… more
 
7 months 3 weeks ago

You need to make a policy for tracking your retail promotions

This came up a few days ago, and what it has done is mucked up a shop's sales history file about profit. Say the retail item cost is $10.00 and it costs you $5.00 What happens is you may decide to do a sales promotion in your shop, and it looks like this. more
 
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7 months 3 weeks ago

Here is a tip on adjusting the monitor settings

  Today, your monitor and computer come with a large number of settings. These can tweak your screen to make it look better for you. Many of these controls are standard such as brightness,… more