January 2020

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1 year 1 month ago

How you travel in 2019?

Knowing where your business is going is essential. This is afterall 2020 (20/20 vision)   Now is an appropriate time to take a quick look find how well you went in 2019 and how you compared to previous years. Go to register reports.… more
 
1 year 1 month ago

Touch screens today

In shops today these sort of screens are now very popular with our clients partly because prices have dropped..... more
 
1 year 1 month ago

Bushfires 2020

  A lot of our community is experiencing catastrophic bush fires. It is huge, currently, it has burnt more land than all of Norway. All our clients if you are affected and need our help, we are putting your call in as a… more
 
1 year 1 month ago

Items no longer on sale

It is estimated that about 20% of all retail loses come from faulty and bad data entry. Here is one of the biggest item. Items that are no longer on sale but still marked as being on sale. If you visit the bargain hunters sites online, you will notice this is frequently what they are reporting. This sale is over but if you go here, you will find… more
 
1 year 1 month ago

Bushfires 2020 continued

 .... more
 
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1 year 1 month ago

Keep in touch with mobile and email

Some you are now on holiday or thinking about taking some time off, yet you would like to know how the shop is going. Well, we have many reports, eg shop's End of Day that can be emailed to many different email… more
 
1 year 1 month ago

Gross Margin Return on investment (GMRI)

This is said to be the most important KPI in stock control. What it measures is how much did you actually make on an item? It is a difficult question to know by gut feel particularly when you have thousands of items that you handle.    This is what the chart looks like in theory.  … more
 
1 year 1 month ago

Next week Wiindows 7 support ends

Windows 7 end of life popup Next week, on 14/January/20 Windows 7 users will start getting pop up reminders from Microsoft like the above that this version of Windows is no longer … more
 
1 year 1 month ago

eCommerce site breakeven point

We all want to get the most out of our business.   So a proposal was given to me by one of my clients about they making an eCommerce website and that they wanted to do it on the cheap, what they wanted are they looking at to make it work. It is a really hard question to answer as you do not know where to start so I decided to look at a commonly… more
 
1 year 1 month ago

Latest EFTPOS Tyro offer

Quite a few people have taken on the following offer which is ending soon so if you want to know more, you need to move quickly. For tyro EFTPOS, however, there was a slight amendment on the offer which I doubt will affect anyone here but here is the latest offer.… more
 
1 year 1 month ago

Evaluating a stock item

What happens is that when you go to your point of sale software and check your selling report to see how things are selling. You will find items that are selling well but are making little profit. The question often raised here, is even accepting that the item is not making much, is it drawing people into your shop who buy other products? Well,… more
 
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1 year 1 month ago

Bushfires and cloud backup

  When I talked to one of my clients who was close to the fires, what did help a little was that their data was in the cloud. Years ago, we often saw in such emergencies merchant would stay in the shop and do a backup… more
 
1 year 1 month ago

Digital signage advertising and Old computers

With Windows 7 going, the question many are asking now is what they can do with their old computers?   What do you do with them and no-one wants them! What we used to use them a lot was as backup data storage units. Now… more
 
1 year 1 month ago

More data = more accuracy

We are the only point of sale system. I know that has data mining so our users are lucky that can drive through their tons of data unaided for free.  With margins so low now in retail, you need every help you can get to gain those few extra percentage points that make or break a business.  Today business is about data and analysing..... more
 
1 year 1 month ago

Windows 7 support ends today

Microsoft has ended support for Windows 7 today. It is our strong recommendation and just about everyone in the I.T. industry that you now plan to move to Windows 10. In particular, we strongly advise that you do not use a Windows 7 computer for internet banking, email, surfing the net and processing EFTPOS transactions. .... more
 
1 year 1 month ago

Your sales should have a theme

It is an excellent marketing idea to create a sale on a specific theme. Doing so will make it easier for people to relate and grasp your promotion. There are many, and they are all the time. Piggyback on holidays such as Mother’s Day, Father's Day, ANZAC day, etc as themes. You should also consider piggybacking on *unofficial* holidays. For… more
 
1 year 1 month ago

Perfectionism

Perfectionism is defined by the dictionary as "refusal to accept any standard short of perfection." It is considered as being a psychological condition as perfection, an impossibility in reality. What tends to happen is because nothing is perfect, people do nothing, procrastinate and get depressed as nothing is done. As such it becomes a fast… more
 
1 year 1 month ago

"Better mac" when big organisations and small business collide

  I have seen this happen a few times when a big organisation and a small business collide. When the big organisation is the government, they sometimes talk a bit nicer (although not always sometimes they… more
 
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1 year 1 month ago

Cash register look

This is our cash register. If you look at the screen, not the girl, it is from a publicity shot that we did what you will see is buttons all over the screen. Also, every one of them is user-definable. What this means is that you can change them, or move them to match exactly what you want it to look like.… more
 
1 year 1 month ago

See VAAKEYE the lastest shoplifting technology

The problem is monitoring the security camera in s.... more
 
1 year 1 month ago

Find your actual margins

Often a supplier will tell you the gross margin on their products. Do not believe it? Do you think you should check? After all, this is a key indicator  in your shop.... more
 
1 year 1 month ago

Social media today

I have clients now that are on social media all day. Today any retail business that wants to reach a broader target audience and attract new customers needs to go on social media, particularly if it is not in a centre. A centre will… more
 
1 year 1 month ago

Air quality

    It looks like now the worst of the bushfires are over. Although most of us were not directly affected by the actual fire, the smoke was everywhere. Although we have all experienced plenty of bushfires, I have never know… more
 
1 year 1 month ago

How to create a register shortcut key

Say you have a spare spot (See the orange button above) and you want to set up a register shortcut key for a department so you can press a button to quickly process a department sale. It is even faster with… more
 
1 year 1 month ago

Happy Chinese New Year

First of all, a very happy Chinese New Year to all our Chinese readers, we hope for your good health, good luck and much happiness throughout the coming year..... more
 
1 year 1 month ago

Australia day 2020

As an Australian, it is lovely to celebrate Australia Day because it reminds how blessed we are to be in such a wonderful country. For those that need support, rest assured that our support lines are all open… more
 
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1 year 1 month ago

Culling items

Reducing the variety of items on a shelf is a common way for retailers to a large number of items, that do not sell, that confuse shoppers, complicate the stocking of shelves and eliminate unprofitable items.  The technical term for it is assortment reduction, and most retailers have been doing it for years, for example, figures show in the… more
 
1 year ago

Bill payments today

Today Bill payments are a big market in Australia, Australia Post states in their 2019 annual report that they processed more than 75 million banking and Post Billpay transactions last year. While that does not give… more
 
1 year ago

Two tips for scheduling using SMS

Today the best way of communicating with people if what you want instant communication is SMS. It tends to be read immediately. Often I find it takes up less time than a phone call. I saw a survey that showed that SMS tended to be read 98%… more
 
1 year ago

Tap and Go and the refusal by retailers to use Least Cost Routing

I thought this article here on a study from what the major retailer groups in Australia view on 'tap and go'  and the refusal of many retailers to use Least Cost Routing on debt is worth a read. What I find fustrating… more
 
1 year ago

Disable End of Support Notifications in Windows 7

A few of our clients have some old Windows 7 and other older versions of Windows and have no plans to upgrade them. What is happening is that Microsoft is starting to send them advertising messages that they… more
 
1 year ago

Integrate accounting

One point that can in retail save you time is automation that saves you time. Consider that you save a lot of time of manual bookkeeping every year by integrating your POS system into your accounting system… more
 
1 year ago

Alipay now on Tyro

We are having a bit of a laugh here about people encouraging Chinese tourists in the shop with all this coronavirus now. The experts, by the way, are disputing whether the masks will work and if so by how much. One… more