November 2019

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1 year 3 months ago

Magazines and newspapers

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1 year 3 months ago

Plastic bags in Victoria

  Well, Victoria today joined most of Australia except NSW by banning single-use plastic bags today in retail.    … more
1 year 3 months ago

Alipay trials request for case study site

Alipay  .... more
1 year 3 months ago

Melbourne cup today 2019

Our help desk team are right now there to help you. If you have no time to talk, please complete the online form, and we will be back to you shortly! PS Good luck and happy punting, we wish you a happy… more
1 year 3 months ago

Customer displays

Today, a customer display is something that anyone with a Point-of-Sale should consider.  Here are some advantages and some points to consider if you are thinking of getting one. The advantages are: - That your customers like to see what you are charging them and appreciate you being transparent as they can see that they are being charged… more
1 year 3 months ago

Automating your replenishment processes

Most of your suppliers have large numbers of items on catalogue. I would say a typical small client of ours would be selling actively over a year selling over 43,000 lines. That is a lot of work if you order once a week to handle it. Just do a calculation on how much it costs you now to order stock? Those that do not computerise it, tend to do… more
1 year 3 months ago

Zippay (Zip)

Zippay can now be directly integrated into our Westpac EFTPOS link.  This may be useful for those that sell product through Amazon in particular as Amazon now accepts Zip. The big plus, with zip is that by using it you… more
1 year 3 months ago

Our annual Support and Customer Perception Survey 2019

I used to go to a supplier of mine frequently, and this quote was on their wall. I liked it so much that I took a copy and put it my wall in our office and now for almost 40 years, I have read it every day I come to work. Mahatma Gandhi was a very wise man.… more
1 year 3 months ago

Tabcorp latest changes

the lotto.... more
1 year 3 months ago

Social Media Is Important For Your Small Business

I was listening to a video newsletter. In this video what the presenter did was did an interview with a small business owner who owns and runs a successful lotto agency in Dandenong.  .... more
1 year 3 months ago

Making a Black Friday sale

We are entering now the holiday season, the next major one in the rank is on the 29 November, Black Friday which as you can see from google trends now has overtaken in interest in Australia Fathers day. It is a shopping holiday,… more
1 year 3 months ago

Product bundling

Product bundling is probably the most successful and common marketing tool in business today. Ours is one of the few retail packages that does it really well, I have noticed. So please follow the logic and the solution below. You go to buy a TV cable plan. It will have a set of channels and access to some loyalty club all with one price. Another… more
1 year 3 months ago

Tabcorp latest changes FAQ

What Tabcorp have done is made changes to their system. here are some FAQs. the lotto What is the purpose of the changes? So you can differentiate between lotto card paid tickets and non-lotto paid… more
1 year 3 months ago

A quick way to check if you have the right stock for today

The method we suggest is mirror marketing which is a proven method to make a check on your existing stock lines for the coming day, a week etc. Here is a step by step method for doing it. Go to Register Reports marked in green.  … more
1 year 3 months ago

Another day another outage

Yesterday a client contacted us which experiencing an outage on their internet. There is nothing that anyone can do now. I had a client that registered himself with the Ombudsman complaining about the problems on the NBN and was told he was number 30,000 on the list.   The ACCC measurements here are interesting.  … more
1 year 3 months ago

Amazon hubs

  A big challenge with online selling now is called the last mile problem. It is easy to sell the product online, it can be delivered to an address at a cost, but is there a person at that address to accept it. This… more
1 year 3 months ago

Shopping season creep

Using shopping seasons is a very successful marketing method; for example, the bank Tyro referred me to a study of the Australian holiday Click Frenzy here. Even for a minor hioliday, it is impressive. .... more
1 year 3 months ago

eCommerce state of play

In our marketplace, probably the most important source of information on technological views is our yearly survey which we have been doing for over 30 years. This year we decided to add a question on eCommerce websites… more
1 year 3 months ago

Black Friday You Can't Manage What You Don't Measure

    We are now coming to the official start of the Christmas holiday period. I hope you are ready. Among other things, you will need to measure your shop to see how it went for you. Here are two KPIs that I… more
1 year 3 months ago

KPI boards

This is a tip. What I have noticed in many companies, that what you will see in the back is a KPI board. This is filled out regularly and shows relevant details for the people that work there that management is… more
1 year 3 months ago

Touch screens - Good prices

In point of sale touch screens are faster to use than conventual screens. Windows 10 is made for touch. I find it more natural to use. Rather than look at the screen, I look for the appropriate button on the keyboard then I touch the spot on the screen. I want to do a particular function like "School booklist", I look for that on the screen,… more
1 year 3 months ago

My customers can inspire me

Sometimes, I get inspired when I talk to my clients about what they do in their shop. Frequently, I hear from newsagents that their traditional markets are down and how it is affecting their businesses. Well,… more
1 year 2 months ago

Added to our Black Friday specials

Well, it is Black Friday, and many of our suppliers are looking at today is the last chance they have to move the retail point of sale equipment this year before the Christmas freeze comes, so they are coming up with good offers.  Here is today's offer we have got today a good price reduction on handheld scanners, this discount we are passing on… more