July 2019

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1 year 10 months ago

Cause marketing

Cause Marketing is simple to set up with our point of sale system and something you might want to try. What you are trying to do is leverage a charity to help your business. I do suggest though if you are trying to do… more
1 year 10 months ago

Single Touch Payroll

Single Touch Payroll (STP), I had a few enquires today about it and questioning the advice sheet that we issued about when they need to be ready for STP. What is happening, I think is that all these salesmen for payroll… more
1 year 10 months ago

Calculation of Stock Shrinkage% and Damaged%

After you do a stocktake when you do your financial figures, you will need the following four numbers..... more
1 year 10 months ago

Slow-moving stock

Stock planning in retail is tricky. What you do not want is a shop full of slow-moving stock, you need stuff that sells! Besides the problem that this stock is taking up space and capital, it is also not bringing in customers. There are several ways to identify what is your slow-moving stock, but as a rule, a stock item that sells under $100/year… more
1 year 10 months ago

Get your stock turns now!

Stock turns ( often called the Inventory Turnover) is one of the most commonly used measures used in stock control. What it measures is how many times you turn over your stock. Now that you have done a stocktake, it is the perfect time to do a full review of your stock turns. Traditionally it is calculated as  Stockturn = (Cost of Goods Sold… more
1 year 10 months ago

Shop profit and sales this year to last year

The $64,000 question many of you will be asking now is how well did I do this year in my shop compared to last year. Just how am I travelling?    Now is a good time to find out and it is very easy to do.   Go to Reporting Documents > Dissection Family Class Period Sales Comparison.  … more
1 year 10 months ago

Graph your sales results

The Russian writer Ivan Turgenev wrote: "The drawing shows me at one glance what might be spread over ten pages in a book"  A picture is worth a thousand words. Often it is much easier to see trends in your business by looking at graphs of your sales by over time. Doing this, you can quickly see how you are travelling. You’ll know where you are… more
1 year 10 months ago

You need to be rebooted your computers at least weekly

  Many of you never switch off your main computer. If so this post is for you. This is not good practice. What happens is that many of the updates and patches, the computer requires a reboot to complete. If this… more
1 year 10 months ago

Staff passwords

Too often we see the passwords in our client's shops ignored and treated like a joke. It does not have to be and let me point out that many of you can be held responsible for misuse of the system. If you treat the matter lightly then so will your staff. What you need to do is give your staff the resources to do their jobs, which means giving them… more
1 year 10 months ago

Yesterday EFTPOS outage

Signs like this went up yesterday, as ATMs and EFTPOS machines on Thursday afternoon, went down. Our call centre like so many others took a hammering. There was little we could do. It appears that the big… more
1 year 9 months ago

Amazon prime day sale

  It is Amazon Prime Day today in Australia, which is an annual shopping event on Amazon exclusive to Amazon members. It is their big push for sales today, so its a good time to review their Australian operations. Now if… more
1 year 9 months ago

Retailing by the weather

Retailing by the weather The recent cold and wet wave sweeping across Australia show how weather can affect retail sales. The effect is stated to be 3.2%. .... more
1 year 9 months ago

Plan for EFTPOS outages

A few days ago EFTPOS went down, almost every point of sale software support bay like ours was hit by our clients ringing up asking what is happening. Yesterday Westpac went down in many places because every other… more
1 year 9 months ago

Warning on discounting below cost

Our Point of sale software can be set up to issue a special warning if a stock item being scanned price is under cost. This warns people scanning that item at the cash register that something is wrong and needs to be checked. If you feel that you may have a problem here or you just want to check if you are selling too many items that are… more
1 year 9 months ago

Using PLU and SKU numbers

  PLU (Price Look-Up code)   and SKU (Stock keeping unit) numbers are used to sell items at the cash register without scanning. Often they are used because many items are not easy to put on a barcode such as alcoholic… more
1 year 9 months ago

Stock you do not want.

Sometimes you are so happy to get rid the last of a certain stock and somehow it comes back. There are many reasons eg someone else puts order in this week or a supplier sends it out to you thinking you want it. In our system, it is possible to mark an item say like a magazine and a book (where it happens a lot)  so if that item arrives is… more
1 year 9 months ago

Bill payments, to do or not to do?

  The number of bill payments over the years have dropped over the counter, but it is still a big market, so many of our clients do process Bill Payments over the counter. The big plus is that it brings people into… more
1 year 9 months ago

POS Solutions in the Top 10 POS Solution providers in APAC 2019

  We are delighted to confirm that POS Solutions has been selected in the Top 10 POS Solutions providers in APAC 2019. Today they notified me that .... more
1 year 9 months ago


What is proving very useful in many retail shops now is mesh WIFI. What is happening is that it is excellent to rig a computer and use it around the shop. Some uses are free cash registers and stock control units where it is convenient to be able to move the computer to the point where it is needed.  The problem can be that often people have dead… more
1 year 9 months ago

New EFTPOS monitoring

What the recent outages which brought almost all EFTPOS terminals down in Australia have shown is that it is very hard for a retailer or for us to determine what has gone wrong initially.  We all know something is wrong, but what? Could it be the terminal in the shop, the connection or the EFTPOS network? What I find worrying, is from these… more
1 year 9 months ago

Wasted discounts

Technically a wasted discount in retail is a discount that you give for an item that you would have sold without the discount because consumers would have bought the products at a full price so the discounts didn’t generate extra sales or volumes. This is a big problem in loyalty marketing as the first ones, in general, to take advantage of… more
1 year 9 months ago


The following are a selection of points from the newest US study on loss prevention; you can read the full list here. [Link removed]   The average shrink rate is now 1.33%, which is slightly up on previous years. 41%… more
1 year 9 months ago

Impulse marketing

I was reading an article in better retailing here. It certainly gave me something to think. Pepsi has a Head of Impulse category, and he explained how the PepsiCo system works and that in one trial it increased sales by 17%. Well, it is straightforward to do with our system, will not take you very long to set up, and if it works why not try it?… more
1 year 9 months ago

Tablets in point of sale software

A lot of people like to use standard computer tablets in retail POS systems which work beautifully with our system. The immediate problem is that people, including staff as well as customers, have been known to steal them. As such what they need is some way of protecting them so what retailers do is have strap like this  … more