December 2018

Mon Tue Wed Thu Fri Sat Sun
Sat, 01/12/2018 Cake Bake & Sweets Show

As we have many cafe and bakery point of sale systems, the organisers gave us free tickets to  Cake Bake & Sweets Show.

Which is great as it gives me a chance to both see our clients and enjoy what is stated as "Australia's original live event for baking, cake decorating, sweets and desserts—a true festival of deliciousness!"

Tue, 04/12/2018 7 Tips for fairs and shows

Trade fairs

Watching the Cake and Bake Show this weekend and as over the years, I have done a lot of trade shows and fairs, and so I've put together 7 tips you should think through before going to a fair.

Is the fair right for you?

Wed, 05/12/2018 Fairfax commission rates for December 2018

This is a composite I created for the current margins.


Margin analysis Fairfax Dec2018

For those people that do deliveries, they are up and so by extension are subagents.


Courier services

We have clients now that are doing the bulk of their business through delivery.  

The big problem is often that the public is demanding free delivery. You can work this to your advantage by setting a minimum order amount for free delivery. 

So I suggest that you take the time to figure out your delivery logistics so that it is both efficient and affordable to your business.

Wed, 05/12/2018 All I want for Christmas...

Currently, 2018 Christmas retails sales are expected to grow 2.9% this year. According to the well-known comparison site, Australians are expecting to spend $1325 each on average on Christmas. “people expect to spend on average $464 each on presents, $444 on travel, $131 on alcohol, $122 on food and $61 on decorations,”

Are you part of it?

Thu, 06/12/2018 Delivery schedules from Australia Post

Australia Post

If you intend to use Australia Post as a delivery agent if you require your goods to arrive by Christmas. These would be the latest you could send it.

Fri, 07/12/2018 Measure how your shop is doing?

To improve your business, you need measurable facts. You need to assess how you are going.

So in your point of sale software let us get some.

Go to reports and the click on sales

Point of sale menu selection for compare

What this report will allow you to do is check how each department in your shop is doing in comparison to previous periods.

Sat, 08/12/2018 Cashless retailers penalise the poor

Although this issue has not hit Australia yet, overseas with so many retailers going cashless that politicians are concerned that very poor people with problems of electronic banking are having problems shopping.

Some shops now in the US will accept cash but do not give change.

Mon, 10/12/2018 Speed of cash registers

In modern retail, most of the time taken to process a transaction is independent of the point of sale software.

Tue, 11/12/2018 EFTPOS warning

One of my clients had the following happen to them.


They got a query from the credit card that one of their customers is claiming that a transaction was rung up twice and so they have charged the customer twice for the same thing.

When they investigated in their POS systems what they discovered was that they had done two purchases on the same day for different items but the value was the same as the amount claimed. 

Wed, 12/12/2018 Next lot of Automatic updates coming out

The following updates in relation to newspapers and publications are going out now.

[2018-12-21]: The Christmas edition of the Financial Review will be on sale from Saturday 22nd of December to Thursday 27th of December inclusive

[2018-12-27]: The Christmas edition of the Financial Review will be on sale from Friday 28th of December to Tuesday 1st of January inclusive

[2019-01-25]: The Christmas edition of the Financial Review will be on sale from Saturday 26th of January to Monday 28th of January inclusive

Thu, 13/12/2018 Clunky monitors on the front counter

 People go to a lot of trouble and expense to make their shop and front counter. Sometimes what you see on the front counter an old computer screen like this one.

Old monitor for the tip

Fri, 14/12/2018 Last check on your stock levels

Now is your last chance to get your stock levels right.

Fortunately, with our point of sale software, you have both real-time reporting and low-stock alerts to warn you when the stock is running low. This is to keep your stock levels at your ideal level.

However, running out of stock now can severely impact your bottom line and do untold damage to your customers’ view on you.


Good news:

Mon, 17/12/2018 Proactive monitoring

What is happening under the table in your shop. Well, one point of a functional point of sale system is that the numbers never lie. That is why you must regularly check your information and scrutinise your figure to highlight any inconsistencies.

So I suggest that you regularly check your Retail Protective Key Performance Indicators, to see what people are entering into the system.

Tue, 18/12/2018 Inline 4 Cafe

Busy restaurant

I rarely do an article on one of our clients using our Point of Sale software unless it is exceptional, the Inline 4 Cafe is such a place. It has become a mecca of motorcycle riders and many other people. 

Fri, 21/12/2018 Afterpay and Zip are now 10% of all shoppers


Have a read of analysis here of Afterpay and Zip on the Australian retail market by UBS.

According to this analysis, which I think is right.

Fri, 21/12/2018 Tortoise vs Hare

There is a famous story of the race between the Tortoise vs Hare, where the arrogant and over-confidence hare is is beaten by the steady tortoise.

Well, check what happens in real life when they race.

It is not actually an accident as this race been done a few times with 

Mon, 24/12/2018 Accept cash, EFTPOS, direct debit and more fast

EFTPOS,Our point of sale software is designed to handle all types of payment fast. You can set up fully customised buttons to accept a wide variety of different payment methods, eg cash, EFTPOS, cheques, bank deposit, etc.

You can even accept split payments, where some go with one payment type and the rest with other types all simply and securely.

We also allow you to accept Part Payment, Advance payments and Overpayments.

Tue, 25/12/2018 Seasonal greetings to you!

From my family to yours I wish you, I wish you all a great season. 

It has been a pleasure getting to know you all and sharing your experiences.

Thank you all for your readership to this blog.

I know that every time, I come here I have learned something new and I have thoroughly enjoyed being with you as we share our love of technology.


Wed, 26/12/2018 Shoppers today were eager taking on Boxing Day

It is expected today that retailers will bring in about $2.3 billion sales today and about $18 billion in the following three weeks.


I spoke to a few of my clients and generally, they were happy with the trade this season although many told me that this season started off slow but built up. This slower but longer pattern appears to be a long-term trend. 

Thu, 27/12/2018 Cloud backup

A client's point of sale server went down yesterday night. Everything as such stopped. No technician was available. Today a technician came along and stated it would be a few days before it can be fixed.

Fri, 28/12/2018 Accounting software in retailers

Every year we survey our clients to see what they think of our performance

Accounting systems in retail shops

While we do this, we ask a few questions about what our clients are doing and what they want to do with the software.  So we asked them about what accounting systems they use? 

Sat, 29/12/2018 Put on your receipt a quote

Here is a marketing tip on your point of sale receipt

Put in an inspiring quote. It will undoubtedly bring a smile and comment from many of your clients as they read it.

Need some inspiration? Check this site for quotes, you can use. 




Mon, 31/12/2018 Best wishes for a wonderful 2019 New Year!  

2018 to 2019

It is hard to believe that 2018 is now almost behind us.