August 2018

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Well, Lottoland was serious when they stated that they would fight in the courts the ban, they are going to go to court. They are also looking into other ways that would allow Australian to continue to play synthetic Lotteries.


Accounts point of sale


One point of being associated with Xero as their customers' data is online, are they do provide a service for anonymous statistical information on the current state of the accounting information.

This point was interesting if a typical business sends a 30-day invoice, how long will it take for them to get paid?

Well, it depends where you are:

Mon, 06/08/2018 Welcome to our new 2018 website

Point of sale software website

We are pleased to announce that our new website is now live!

We wanted a new site to better share our company ethos of service excellence, product innovation and to provide a more customer-focused experience. Plus we wanted a site we can grow with.


There are a series of gift fairs being held now in Melbourne.  The biggest by far is Reeds. 

Reed gift fair 2018

As they are all being held in the same spot for the consumer, it may as well be considered one big show, and it is huge. Over a 1,000 stands, the Melbourne Convention and Exhibition Centre is just full as are the showgrounds. 

Mon, 06/08/2018 Zip webinar this Wednesday 1pm



We have a senior official from Zip joining our webinar on Wednesday at 1 pm armed with some special offers. I will be a great chance for you to learn about what is the fastest growing payment type in Australia. Currently, about a million Australians people are registered for Zip.

Zip is available free to you at no cost.

The agenda will cover

* What is Zip? How big is it? 

Thu, 09/08/2018 Marketing holidays

Making retail events

A short time ago it was Doughnut Day, so I went with my daughter to get a doughnut. Before that is was Hamburger Day, so I went and got a burger on that day. Before that, it was World Falafel Day, so I went and got a falafel. I can tell you in all cases the shops were busier than usual as people like me got in the spirit of the holiday.

Fri, 10/08/2018 Why local business needs a website?


A while ago I wrote an article here on why I felt that every professional business needs a website. In view of recent developments, I felt my article needed an update for 2018.

Here are some more reasons why.

The public expects it

Sat, 11/08/2018 Zip Intergration with PosBrowser

PosBrowser has launched a new facility for you and your clients. We now offer a Zip Pay payment type directly built into the PosBrowser register.  This week we were joined by Andreas Collier from Zip pay to discuss and demonstrate how easy it is to setup and use as well as answering a bunch of question you may be interested in hearing. 
Watch the video and see what you think. 

Mon, 13/08/2018 Gift vouchers a tip



What many retailers do, is offer their gift cards with a bit of a discount in an effort to sell them say $100 giftcard get 2.5% extra as an incentive.

Well if you do this, here is a tip that works better.

Tue, 14/08/2018 Stock ordering direct

Many retailers now to get better prices, are now buying goods direct from suppliers overseas.  With our point of sale software, it is very easy to put in such orders but this is a sample of the unexpected problems that can develop and what you need to be aware of if you do buy direct from overseas. See the green arrow.




Wed, 15/08/2018 Delayed webcast

Sorry for the late news but this weeks Webinar has been postponed until Friday. Your friendly presenter has been struck down by some lurgy his son brought home from school.

The new time will be Friday afternoon at 1pm. 

If you have anything you would like to talk about, join the meeting to talk about it please, let me know in the comments. 

Remember tune into on Friday just before 1pm.



Wed, 15/08/2018 Cyber insurance Cyber insurance


Here is a tip for something to consider.

A while ago, a client asks to speak to me about his shop data security. Something was funny, weird stuff was being reported but he could not narrow it down specifically or put a pattern to it. So we discuss many of the software packages and security procedures available to them.  Some of these were implemented.

Thu, 16/08/2018 Selecting an antivirus software

Hacked POS systems

How do you keep your POS system safe? Perhaps a better question today is what can you do that in the event of a something going wrong, you can look at a judge and say, I followed the correct procedures, and I did as much as could be expected. 

There is not much else you can do as new security threats are being produced every day and even the experts cannot keep up with it. 

Fri, 17/08/2018 Out of stock

Out of stock in retail

This occurs when the consumer cannot find the product that they want in a store they expect it to be in. 

Consider this

Mon, 20/08/2018 Commonwealth Bank

Commonwealth Bank

Suddenly people are ringing us up over their EFTPOS and the Commonwealth Bank at the moment. I did some research and found this  so it does appear to be a national problem, not much we can do about it, unfortunately.

Mon, 20/08/2018 A tip for Fathers Day

Father’s Day is just two weeks away, so I hope you are prepared and using your point of sale software.

Although I have not seen any Australian figures, according to the National Retail Federation in the USA study

"Some 77% of American adults are planning to celebrate Father’s Day, with these celebrants estimating they’ll spend $133 each, on average. "

Tue, 21/08/2018 Wireless Cordless Handheld Barcode scanners

Wireless Cordless Handheld Barcode scanner

These scanners allow you to walk up with a scanner in your hand, go beep, beep, beep and beep. Then go to a computer and feed into your point of sale software the results. This can save a lot of mucking around and carrying. 

Wed, 22/08/2018 Email marketing

Email marketing

Today over 73% of all Australians use email.


Almost all of these would be looking every day at their email. 

Now as anyone that uses email knows, we all get a lot of email newsletters.

Thu, 23/08/2018 Up-selling by cross selling in retail

Cross-selling is commonly used in retail to get someone who is buying a product to buy another product relevant to the one that they are going to buy. An example would be trying to sell someone who is buying a gift, a greeting card too or recommending a person buying a coffee a cake and coffee deal.

What people tend to do is put near items that sell well, a sign or the items that people tend to buy with those items 

But there’s one small catch

Fri, 24/08/2018 Try Selling fewer products

Consider this a consumer is expected to go through all these products to find the one that they want!. Is it any wonder that many experts say that modern retail today is confusing the consumer as it is giving them too many options. If you look through your POS software products, it is probably confusing to you also.

Mon, 27/08/2018 Computers a tip



Some of you never turn off your point of sale system. Here is a tip, we recommend that at least once a week you turn off every computer for at least a minute. What this does is flushes your system, including the RAM, makes sure that all processes and services are closed.

Also, do this if a computer starts going slow or with a laptop if its fan starts going crazy fast. 

Tue, 28/08/2018 Your Email newsletter marketing list

This post is provided to you as a resource and does not constitute legal advice. I am not a lawyer, I claim no expertise, I can only tell you what I have been told, and I believe to be true. If you have questions, I suggest that you do contact a lawyer who is familiar with this issue as there are strict laws in Australia about spamming.


What you need

Tue, 28/08/2018 Alipay soon available

Alipay market share

Alipay is the largest online payment platform in China. It has been growing rapidly in China. 

Now with almost 1.4 million Chinese tourists visiting Australia every year spending over $10 billion a year. This makes them Australia’s largest source of foreign tourist

Wed, 29/08/2018 Clean up before selling them

A guy goes to a computer swap meeting in Tasmania and buys a laptop. He takes it home and finds in the laptop a directory full of child pornography. He immediately called the police, and the seller got charged. I do not feel sorry for the seller, but I do think that this example shows how much trouble a person can get into when they sell their old computers. A computer today is a notebook, a diary, a repository of your mail, your financial statements etc. It is full of personal stuff.

Thu, 30/08/2018 Deciding on your Point of sale software before buying hardware

Point of sale equipment


What you will find that many POS software out there cannot handle some hardware. So by having the equipment already, you are making problems.

Fri, 31/08/2018 Latest fairfax commission rates

Fairfax commission rates are going down again. I confess I was stunned when I saw the latest figures as I had been led to believe that this time the margins would be going up slightly. Well it did not, current rates in Victoria are for a full-service newsagent 19.2% Mon-Friday, for a subagent it is 9.6%. For weekends they both get a touch more. 

Fri, 31/08/2018 Ransonware again

Ransomware is back again.

Here’s the scary part

In a minute, this is what you can get it if you are not careful. 


In theory.