I hope that everyone is prepared?
Short-term are you prepared for Christmas?
1) Have you checked to make sure that everything technically works?
2) Have you checked your stock levels?
3) Staff levels?
Here is an interesting question to ask yourself, what will be the cost to your business if you cannot handle this holiday? Are you able to deliver the level of service that your customers demand?
Medium-term are you preparing for 2020?
There is nothing you can do about change? 2020 will be different. Retail has always been changing,Change is part of the retail environment.
A stale retail operator that keep things the same is not going to attract new business. What they will do is lose a small percentage of their current business!