Blogs published on 27-11-2018

Afterpay/touch

POS SOFTWARE

 

There are problems now with the Afterpaytouch POS software. We are looking into it with them now. Currently, we strongly suggest that you do not load their latest software until we can resolve this situation.

We are also checking on the situation with Afterpay and Windows XP and Windows 7 as it appears that Afterpay no longer works on Windows XP and it works only on the current version of Windows 7. If so it will not be the first major company that is withdrawing support from these products.

 

 

 

Comments

I have downloaded the Touch upgrade and I am now using it. There were no problems with the Mobile recharges, but there was a slight hiccup with the Newspaper subscriptions. By accident, I found a solution to the problem. The procedure is to open the NEWS SUBSCRIPTION dialogue box which presents the sub menus for The West Australian and News Corp. If I was to take a payment for The West Australian, it would seem logical to open The West Australian sub menu where it asks you to scan the barcode. If you do it this way an error message comes up and you cannot process the payment. By accident I found that if you scan the barcode before you open the sub-menu another sub-menu pops up asking for you to nominate the group the payment is for. Click on the appropiate group and then you are asked for the payment amount. Process the payment and this then appears in the POS register. Payment is taken and the appropiate receipt is printed

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Unified commerce now

POS SOFTWARE

Unified commerce

Why do you need unified commerce  in retailing? 

In our marketplace, as far as I know, we are the only ones offering this. The problem now is that many retailers have a point of sale software, and have or are planning to have a website where they can advertise and sell online. This is called the omnichannel approach. 

The problem now with this omnichannel approach is that there are now two or three separate systems. This is causing problems, big issues as the retailer now have to learn different methods. This means that in practice not everyone can use all the systems as it requires a specialist for each system.

The big problem is that your customers' information in this omnichannel approach is in two or three different accounts, the stock is in two or three different systems, the orders and stock transfers are in two or three different methods, pricing is in two or three separate systems, etc.  As such retailers are finding that they have to do a lot of work as information has to be sent back and forward across different systems. Some of the transfers are very difficult as different systems behave differently.

This is why a truly unified commerce system like ours which has the POS software and the website in one system is much better. Using it you can track financials along with stock, sales, customer, etc. all the pieces of retail all in one system.  It’s the next step in retail technology.

Contact here our experts to discover how our unified commerce retail platform, can help you deliver the customer experience of tomorrow.

 

 

 

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