Coronavirus

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Coronavirus

How do we sign and witness documents in a pandemic?

POS SOFTWARE

How can we sign and witness documents in a pandemic? This is getting to be a real problem in this pandemic.

 

Business must go on, and documents must be signed. How do we do this as many of us often now are not near a printer or fax?

 

This is what I do. I convert the electronic document to be signed into a pdf. Then I use a free website, pdfescape

I import the pdf to that site.

 

 

Then I put in the details required by the document electronically and then sign using my mouse instead of a pen.

Then I add under my signature with the following note. 

This document was electronically signed in accordance with the COVID-19 Omnibus (Emergency Measures) (Electronic Signing and Witnessing) Regulations 2020.

Note this is allowed in Victoria, looking at several states, I found that they all I found have something very similar but you need to check for your state the exact wording if you are not like me a Mexican.

So far only one supplier has made a fuss over to this to me, most now from what I can see are aware of the problems and accept this solution. 

Hope this is of help.

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Many SMB not getting any help even if closed

POS SOFTWARE

As governments all over Australia are put financial relief measures for SMB businesses impacted/closed by the COVID-19 restrictions.

Yet many of my clients are not able to get anything.

What do you say?

I have a client who has a dog training school. Well, it is closed, and somehow for some reason, they are not eligible.

A client a beautician has been closed down.

What they are noticing is that some of the bills are not stopping.

Not mind you $5,000 or $10,000 grant very far if your business is closed. 

 

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What identifying your top selling items can do

POS SOFTWARE

Why identifying your top-selling items and you can do with this information!

Well, who knows what sells well today! It is all different then it was! With COVID-19, your experience now works against you.

What you need to do is look at today, see what worked and try to figure out why it worked. We can help you with this, and it is easy to do in our point-of-sale system.

Go to Register reports

 

 

Now select "Top N Stock Sales for a Given Period"

 

 

Now in the form put in yesterday.

 

Now a report comes out that looks like this with your top sellers listed.

Now, these need to be reviewed to see what you did right here. Take your time.

Now the kicker in retail is a top seller today will often be a good seller tomorrow. Studies show that a top seller today will sell about 66% tomorrow. So you need to check if you have adequate stock for tomorrow. If not in that spot you will need a substitute. 

Give this a shot and tell me how you went.

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In a time of uncertainty, our clients can count on us

POS SOFTWARE

Dear valued client,

Boy have things change, but we are open and trading as usual

 

The past few days have been tough for many businesses in Melbourne like us and we are all here feeling the pain that has come with the implementation of Stage 4 restrictions. 

What however is clear, that our clients are more essential than ever before to our community. So we are committed to helping them navigate these uncertain and challenging times.

So all our support phone lines are open, email services working, our mail is getting picked up, are team is fully operational and will continue to be available to help you with any queries relating to any of our products and services. 

Its all business as usual.

We will keep you updated as we all work through the evolving coronavirus (COVID-19) crisis.

We hope that you and your loved ones continue to stay safe during these unprecedented times and we wanted to thank you for being part of the POS Solutions community.

Kind regards,


Bernard Zimmermann

Director

 

 

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In these troubled times, when everyone is getting lost what to do.

POS SOFTWARE

In these troubled times, when everyone is getting lost on what to do. We are seeing the entire country is coming come under quarantine orders. Consumers are shunning human contact. Retailers are scrambling to adapt. What is reassuring is the work done by the various retail associations to me notably VANA, Pet Industry Association, VECCI and the Pharmacy Guild

I am in communication with them often. I know that they are in contact consistently with major decision-makers. I would say the advice and help that they are giving me and their members have been first class.

Who knows what to do now?

To find out I am reading all the information they are sending. Sometimes this helps me to know what to do. If I do not know, I am grateful that I can ring them up to get an explanation so explain to me the situation. What I do appreciate is if they do not know, I am getting the truth that they do not know. I also appreciate that they are explaining to me fully the situation.

I confess without these peoples help now. I would be lost.

I am happy, and almost all my clients would agree with me that when they need their local community, is working for them.

Yet there is a lot more work as it is clear that this situation will last months. The Spanish flu lasted from February 1918 to April 1920.

Where I disagree with many people, is I doubt after we are going back to what was. This virus will change the reality for us all. There is no going back. People are getting used to a new type of shopping. Shops are reporting to me that they are seeing customers that they have never seen before. Many of the people that you used to deal with are not coming back. Their customer base and so their needs have changed.

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Melbourne lockdown curfew hours what people are doing

POS SOFTWARE

I got asked what time should people be closing the shop, as I was not too sure, I decided to see what others are doing last night. 

After looking at a few shops, I decided that this sign looked fair and reasonable. Also, they are a big company, so I am sure they have checked it out. 

So this would be our recommendation.

  


The shop starts its closing down procedures at 7:30 PM, so the public has a 15-minute window to finish off their purchases as the tills get shut down at 7:45 PM. 

And remember, at 8:00 PM curfew starts.

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Our Melbourne Office now closing for six (6) weeks

POS SOFTWARE

Our Melbourne office will close tonight 
Our Interstate offices will remain open

Under Stage 4 ‘Stay at Home’ Restrictions, workplaces in our area we are required to close our Melbourne Office so from 11.59pm on Wednesday 5 August 2020 for six (6) weeks. Actually this is something we expected, so we were already prepared. Almost all our work now has already been moved to remote, plus with our offices interstate open we do not see this restriction as having an impact on our operations in supporting you.

- Today we have the technology infrastructure in place that we need to run our business remotely.

- Our people are as accessible as if they are in the office.  

- We are available to meet you at any time via videoconferencing technology.

So we will continue to be working with you to navigate your business through this crisis and continue to support you in this everchanging world.

We are all in this together.

 

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How to find 5 km radius from your shop with these interactive sites

POS SOFTWARE

Well, there are many changes to everyone, there are many restrictions on us because of COVID-19.

In Victoria, the big one is that people can only shop 5 km from home. What can they do, nothing but stay strong? There are plenty with worse problems now then this restriction.

 

 

If you want to know your feeder area for the shop now in Victoria, there are many sites out there that can help you.

I went through them, and these interactive maps can show a five-kilometre radius around your shop. I picked them as they appear to be the easiest and best ones to use. Have a shot and see which one works best for you.

https://www.okimap.com/1kmfromhome/

https://2kmfromhome.com/5km

The Age newspaper

Put in your address into the search bar, click 5 km, and a circle will appear showing your radius. The people in this area can visit your shop for shopping once a day.

If you find some better ones, let me know.

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As Face Mask Sales Skyrocket, what are you doing?

POS SOFTWARE

I got quite a few enquiries about my post on marketing face masks, so after talking to a few people here are my thoughts.

The spread of coronavirus is driving the demand for face masks. 

"The global face mask market size was valued at $1,523.0 million in 2019, and is estimated to reach $ 2,455.4 million by 2027 with a compound annual growth rate of 4.4% from 2021 to 2027."

The industry is looking at an annual growth rate for disposable face masks of 53% for the next few years. 

This is in a high growth rate industry with high margins! So as well as traditional brands like 3M, who are going flat out, many others are entering this space. If them, why not you too?

It sells in many shops.

 

Interested, then you should, of course, do some research first. 

Check out what is for sale in your local area, talk with your staff, customers, etc. Try to figure out your niche. Actually, why not try a few niche markets and see how they work out for you. the cost of entry is minimal. $30 can buy you 100 disposable masks, worst case your family can use them. 

Of course, common sense here is required when entering the market of where to buy and how to handle it. Worst case though if you get some stock that you cannot return, and have doubts. All you need to do is use a texture to cross out the claim, e.g. as above N95 and sell it as a face mask. If you are paying about a $1 for a disposable each and selling at $2.50, you have room to discount. 

Note although there is no legal rule for sales of face masks to the public now yet, you cannot make false claims. For example, you should not sell an N50 mask as an N95. I would advise you NOT to make any medical or health claims about your product even if you believe they are correct. However, if your face mask is washable, adjustable, or reversible, then YES talk about this.

As far as I know, there is only one Australia supplier of P2 (P2 is the Australian standard which is like N95 US standard) face masks here. It is a good place to start your search. 

If you concerned about whether you are dealing in fake face masks, here are some information on how to check spotting a fake face mask and Counterfeit face masks

As far as monitoring how sales are going in your shop, it is easy, make a new family, then every so often

Go to Register reports

Register reports POINT OF SALE

Select the "Top N Stock Sales for a Given Period"

Top Stock Items Point of sale

Put in the approriate options for this family and you get a report with the sales in order of what is selling. The rule is now, to concentrate on the top sellers.

 

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You can see retailers are selling many face masks

POS SOFTWARE

In Victoria, face mask sales were high already, but now they have exploded. I have a client that sold out in hours his whole stock on the day it was annouced. Talking to a few of my clients interstate, they are selling well there too. 

So it is not surprising that a salesman contacts me, as wants me to use my users for marketing his company range of face masks. When I asked at a price, it became clear that the cost of his masks was higher than an online retailer. So I told him, no and to come back with a real price.

But I did some research. Here is some information that may be of interest to you if you are thinking of marketing face masks in your shops. 

There are two markets. The first is for people who want one urgently and those that want it in bulk. I am sure there would be good money in buying a packet say of 50 surgical masks, which on a quick look, I saw for under $30 on eBay with delivery and selling them individually at $2.50. Of course, do some research to see what the prices are in your area first if this interests you.

If you are looking to buy them to resell them here are some points. 

The gold standard is N95, in Australia but the problem is that it is somehow this standard is legally tied down by 3M. From what I can see, most Chinese and Australian companies use KN95, which is very similar.

N95 is the American accreditation 

KN95 is the open accreditation 

P2 is the Australian accreditation 

KMOEL is the Korean accreditation 

FFP2 is the European accreditation 

DS is the Japanese accreditation 

From what I can see, all accreditations are only slightly different, check them out here.

Of course, many people do not want an N95. Besides price and availability, many find it hard to breathe through an N95.  

And we do have a range of standards. In practice, according to studies, I saw even the lower grade are almost as good for the public. The problem here is that the Australian community looks at N95, so I would not rush to stock even a slightly inferior standard like the KN90.

Note some just use a scarf, in Victoria which is useful as you can avoid getting a $200 fine here. 

If you are interested in some history of the modern face mask, is considered to being a Chinese invention invented during the Manchurian plague of 1910. 

They were in many places mandatory during the Spanish flu too

and were as controversial then as now. 

I hope this helps and if you have any comments let me know.

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