Statements - Giving your customers options to pay off their accounts | POS Solutions Australia

Giving your customers options to pay off their accounts

When you print your customer accounts, POSBrowser gives you several

payment options to make it easier for your customers to pay their account.

A tear off slip is printed at the end of every statement which the customer puts in an

envelope together with a cheque for the amount and sends it back to you. The problem

here is that fewer and fewer people have cheque books these days.

On the criteria screen, below the Statement Note, there are several options

that allow you to choose extra payment method to be printed on your statements.

Payment by Credit Card

If you tick "Show Credit Card Entry Fields", boxes will be printed on the tear off slip where the

customer can put in their credit card type, number, expiry date, name and signature. They can

then return this as they would have done had they been paying by cheque.

Bank Details

The "Bank Details" option will print your bank account details on the statements so that

customers can do a direct transfer of funds from their account to your account. In the days

of Internet banking many customers are asking for this kind of payment method.

You simply use their customer account number as a reference number and it appears on your

bank statements. Then you go through your bank statements and find the customer payments

and enter them into Posbrowser.

BPay

Many people are frightened off because BPay sounds complex but it is actually the easiest and

fastest payment method of all. Posbrowser has had BPay for many years and those customers

using it are in love with it.

With BPay, you apply to the bank for a BPAY Biller code. Once you have that, you put it in

Posbrowser and PB generates a reference number for everyone of your customers.

When printing statements, you select the payment option "Show BPay Information" and then

on every statement the BPay Logo and a reference number is printed.

Your customers then log on to their banks Internet banking site, enter your biller code and the

reference number printed on the statement and pay their account.

You come along to the Bpay merchant web site, log in and download a file that contains a list

of all the customer payments since the last time you logged on and downloaded the file, in

other words a file containing new customer payments.

You then load this file into Posbrowser via the Customer / Credit Card Payment Section and

all the account payments are processed automatically.

Customer payments are taken care of in minutes letting you get on with more important things.