December 2020

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2 months 3 weeks ago

Why you need to consider SMS marketing in retail?

Nothing will connect with your customer at the right time better than SMS.  Current figures are that over 98% of SMS messages are opened, and almost all within the first 3 minutes. Nothing else comes even close to these figures as far as efficiency or… more
 
2 months 3 weeks ago

Using technology to reduce customer payment fraud

A receipt like this below can be generated by your customer from their bank account. Using this you can say goodbye to paper receipts.   As you can see, this has your logo as well… more
 
2 months 3 weeks ago

Know your payment methods breakdown in seconds

The current retail landscape looks different from the start of the year. COVID has changed the way people shop, for good.  Let us look at the payment types people are using in your shop. It will only take a second. Go to the "end of day" and click "Taking report"… more
 
2 months 3 weeks ago

Cut off dates for Christmas by Australia Post

Australia Post Many of our clients do use Australia Post as a delivery agent. If your clients need your goods to arrive by Christmas, you should send it now because of all the disruption. Even… more
 
2 months 3 weeks ago

There are no secrets to success

There is no magic pill that will make your computer system work your business.   Every computer person and businessperson for that matter, who is good at it, prepares, puts a… more
 
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2 months 3 weeks ago

Latest EFTPOS and receipting system released, try it now!

Using this, you can say goodbye to almost all your paper receipts. What it allows your customer from their bank account to print a receipt like this. or you can have these receipts,… more
 
2 months 2 weeks ago

How in a snap, look up past transactions

One point about our POS system is that it is ultra-fast processing. Let us say you want to verify some detail of a refund done. Now go into register transactions. Put in the date, as you can see I will pick one very old. At this point, it's worth reviewing the many options you can use to search.  … more
 
2 months 2 weeks ago

Delivery issues, why you need click and collect now?

The public is demanding free delivery, yet everything has a cost not necessarily fair as many larger firms can negotiate cheap delivery costs. Then there is the packing of goods which adds costs. So as delivery cannot be… more
 
2 months 2 weeks ago

The Tabcorp link, rolling it out to you?

We are clarifying here the situation now of linking the Tabcorp machines into POS software like ours.  This is a project that is being administrated by XChangeIT and shows much potential.  … more
 
2 months 2 weeks ago

Notes on the best free office software 2020: alternatives to Microsoft

    A study of Seek listings showed that a top skill required by employers today was the use of an office suite.  In business today, it's a must-have. The days of secretaries and… more
 
2 months 2 weeks ago

Do Fake Security Cameras need legal notification?

It's a good question which I am not sure. One of my clients got into a little trouble about this as the camera was pointing into a private area. Nothing serious happened, but it may… more
 
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2 months 2 weeks ago

Bad barcodes will cost you money without you even knowing it?

Your cashiers need to process transactions quickly and accurately to keep your lanes moving.  Yet bad barcodes slow down the lanes and cause errors. Here is a quick and straightforward way to determine the problem Go in cash register reports. Select in sales Dissection Sales /Profitability for a given period… more
 
2 months 1 week ago

Items to add to the Christmas checklist

Here are some items to add to your checklist Analyse Your Sales information Go to Register reports… more
 
2 months 1 week ago

This is how to quickly search in your reports!

Sometimes what happens is you print off a big report, and all you want is one small piece of information. Our software has a simple and easy-to-use set of features that will allow you to search through your reports. Here is one of them. This is the problem. I ran this report, which, if you look at the red arrow, you can see that it is 13,533… more
 
2 months 1 week ago

Tip for your business

Although this tip came out of a Facebook page one of my clients set up and uses, it applies to all advertising that you do. Do not make your customers hunt for your phone number. Today, it is all well and good to use… more
 
2 months 1 week ago

Have detailed Business Reports sent automatically

This has proven a godsend for many of our clients during this COVID crisis. What they could do is get detailed Business Reports automatically sent to them by SMS or… more
 
2 months 1 week ago

Points to be aware for friendly fraud with Credit Cards

What is happening now is both EFTPOS/Credit card usage, and fraud rates are way up.  What fueling the increase in fraud rates is that more EFTPOS/Credit transactions are not done in… more
 
2 months 1 week ago

Make sure that everything is working and you are ready

Are you ready for Christmas, have you tested that all you need is working?   Yesterday, a customer rang up at about 5 pm. One of the computers does not work where he needs it to work… more
 
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2 months 1 week ago

Learn how to check your Retail Protective Key Performance Indicators

Your Retail Protective Key Performance Indicators can show you what your people at the point of sale terminal are doing. It is a security check. By far, the most critical indicator is the number of voids.  Now I will take you through it.  Go to cash register reports. (see orange arrow)… more
 
2 months ago

Using the Government QR tracking Services for COVID in practice

For many months, many businesses have needed to get details of visitors who stay for more than XX minutes on their premises. The exact details and requirements vary in different… more
 
2 months ago

I like this placement of a receipt printer

If you notice here in the photo above, in light blue is the front counter area for serving customers. Where the circle in green is, is the receipt printer.  Once they… more
 
2 months ago

Over Christmas, it will be business as usual here.

  Well, the expression "Business as usual" isn't an expression I would use this year. Still, it seems right here. We know that the period between Christmas and New Year is a… more
 
2 months ago

Wishing you a Merry Christmas from POS Solutions!

From my family to yours I wish you, I wish you all a great season.   Thank you for your continued support in 2020 despite all the problems. I look forward next year to continuing to enjoy and engage with you… more
 
2 months ago

Hope the shoppers are eager today.

Boxing Day is the biggest day on the Australian retail shopping calendar.   I hope it is busy in your world. Many of my clients in a typical year expect to do about half their yearly… more
 
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2 months ago

Managing the queues in a COVID world

Now we have to manage retail queues in a COVID world.  These signs were all over a significant shopping centre DFO in Melbourne on Saturday. What is happening is that shoppers… more
 
1 month 4 weeks ago

What Accounting Software are retailers using now?

Every year we survey our clients to see what they think of our performance. While we do this, we ask a few questions about what software our clients are using. Then what they want to do with this software.  So we asked them about what accounting systems they use?  It is a good time to look at it as a new year beginning..... more
 
1 month 4 weeks ago

How to start on a retail calendar for 2021

Well, it's time to start planning for 2021, so you can use this list of holidays to help plan your 2021 marketing.   For a full list click here. If you need an explanation of the… more
 
1 month 4 weeks ago

2021, there is good hope for a better year

2020 was the year when we all looked more than ever before to the right and the left. Then while we crossed the road, we got hit by a truck. Well, 2020 is over. Every New Year brings a new cycle and the promise backed by figures that better days are coming.… more