June 2020

Mon Tue Wed Thu Fri Sat Sun
Mon, 01/06/2020 CRM why use them?

When you talk to retail managers of large retail companies, what is interesting is that they consider their CRM more critical than the Point of Sale Software. One of the first questions they will ask does it talk to Salesforce or IMS. We go YES as we have more integration than anyone I think. only then they are interested in talking to us.

Tue, 02/06/2020 Customer-facing screens

A customer-facing screen is a screen that faces customers at the point of sale. Most large retailers use them.  Often in a three-in-one unit like this one.


Using them while you are ringing up the transaction, your customer can actively follow what you are doing.

Here are some advantages that it gives you

Thu, 04/06/2020 Measure the effectiveness of your marketing campaigns

COVID-19 restrictions are being lifted, restaurants, cafes, pubs, travel etc. are open now, and soon the footy will come back in our lives again. To restart business many of my clients are launching campaigns or bootstrapping on someone else promotions.

This is easy to do as our software has many tools to help you to do promotional campaigns.

Every campaign needs to be measured.

Thu, 04/06/2020 Changes you need to make - Shopping Habits have changed

COVID-19 has changed public shopping habits. 

So your shop needs some functional changes now.

In the past a store was more than a place to shop, it was a gathering place, a point of entertainment and a destination. This is no longer as shopping today carries increased risk. So many people are changing their shopping habits. 

Fri, 05/06/2020 If you have ePay enquires

My thoughts on virtual products that ePay market,

* Few make much on them.

* That it does more than pay its own way.

* There is very little work.

* It does bring people into the shop.

* It appears that the buyers of these products are good customers to get.

* As you do not pay for virtual products until you sell it, there is nothing upfront.

Mon, 08/06/2020 High Performance small Point of Sale computers

One of our clients did not have any place on his front counter, so we had to order for them a small computer.

It is a functional register, with a network interface, a powerful processer and a hard drive.

We nailed it in, on the wood under the table so it took no space. 

Pretty cool!


Tue, 09/06/2020 How to Ensure Your Facebook Page Complies With the law

You may be responsible for libellous comments that people make on your shop Facebook page.  You can be in trouble as it is on your page, the Supreme Court New South Wales has decided here.

Actionable tips

Set up Blocking Words

When people include a word you've blocked in a post or comment on your Page, it won't appear on your Page.

Wed, 10/06/2020 Frightening but think about your Business insurance

What if there is a riot?

What if your shop gets smashed?

Are you covered?

Imagine this is your shop. What are you thinking?

For many of us now as its, the financial end of the year and are insurance is now due, it might be a very good time to find out. Only about 50% of retail insurance packages cover such damage.

Thu, 11/06/2020 You need to assess how your business is going


To move and improve your business, you need measurable facts. Experience and feel now will not cut it as we are not living in normal times.

So in your point of sale software let us get some information.

Go to reports and the click on sales


Point of sale menu selection for compare

Fri, 12/06/2020 More Problems people have with moto payments

MOTO payments are EFTPOS transactions where the payment card used is not present. It is often used for payments made over the phone.



For many of my clients, this is a major source of income.

Mon, 15/06/2020 Last chance to join our free webinar on the epay integration


Today at 10 am on our Facebook page here we will be hosting another free online discussion. This one is for people looking at ePay. The emphasis will be on the different ePay products and how it works through their point of sale system.

Also coming will be the Head of Account Management at ePay to answer any questions that you have on the product.

Tue, 16/06/2020 What is your unique value proposition

Now I have noticed that people are starting to think of their shop of what it is and what they want to do with it.

You need a vision of why your target market should buy from you and not from your competitors.

This question is called your unique value proposition?

It does not have to be much.

It does not have to be great.

It does not have to be brilliant.

Wed, 17/06/2020 Marketing your end of financial year sale

The end of the financial year (EOFY) sales typically works well so why not make one?

Consider that 

* Those tax refunds are coming. 
*  Many people's accountants are telling people to buy now. 
* Today many have benefited from the government payouts. 
* Plus now with COVID-19 shutdown, many customers have much that they need to buy that they put off. 

Thu, 18/06/2020 ePay how to get it and what to do

We did a webinar on our next coming release of the latest integration of ePay, which almost 150 attended. The webinar is here.

Thu, 18/06/2020 You now have a free ePay integration and its live now

For those of you that plan to market Telco and gift cards. You can now with our ePay integration.

This is both easier and cheaper, then the ePay terminal solution on offer now.

What you first will need to do is set up an account, to set up an account click here.

Also for those intending to use ePay, I suggest that you get an appropriate free poster.



Fri, 19/06/2020 It's time to think of stocktaking

Before anyone asks me, this question that comes up every year, "Do I have to do a stocktake?" because we all know it is a big unprofitable job that few want to do. 

The answer is almost certainly yes, click here for the ATO requirements. 

Mon, 22/06/2020 What your required for your end of year reporting

The end of the financial year is coming so we all need to finalise our tax paperwork and accounting. 

Here are some steps that you will need to do from your point of sale software. 

* Review your bad debts and determine what you are going to do about them. 

Tue, 23/06/2020 Should you Allow Multiple discounts in your retail shop?



Multiple discounts often called stackable or cumulative discounts is a common problem in retail. 

Wed, 24/06/2020 You need to decide on the Instant tax write off now

The Instant tax write-off allows you to write-off something for the business immediately. The obvious benefit is that it generally reduces the cost of the items that you need to buy for your business. Due to COVID-19 the terms are particular generous now, and I doubt that you will get as good a deal as this next year.

Thu, 25/06/2020 You need to plan before the stocktake

Counting your stock is a major task, but there is no alternative. It is the only way to determine what exactly you have in the shop and your stock shrinkage. That’s why you must count your merchandise.

So it is now time to start planning for the stocktake


-Make sure that your required staff are informed well in advance and they bare briefed as to what is going to happen.

Fri, 26/06/2020 This is your last chance to join the stocktaking meeting

Last call for your stocktaking webinar which will be held Facebook Live, on Friday 26th June, at 10 am!


What we will cover will be 

-Various Stocktaking methods

There are several stocktaking methods that our user's typical use. We will be running over the options and how to proceed with each one in term. This will enable you to plan your approach.

Mon, 29/06/2020 You do a stocktake, look for discrepancies and now what?

Many of you have now done a stocktake, so you have your figure for your accountant.

You have the information, now what you need to do is look for the stock discrepancies. 

What went wrong in this year!

What you need to know is your stock shrinkage? 

Can you answer this simple question? Some of the largest retailers in Australia cannot. But if you do not know what it, how do you fix it?

Tue, 30/06/2020 Here are some of your last minute ATO requirements

Review your debts and write off the bad debts in your computer system. What most people do is write them off in the official books. Then put them into a voodoo account in case they do actually by some miracle get paid for them.

Write off any trading stock that is damaged or obsolete.

Revalue your damaged stock to the current value of the stock.